Rated 5.0 out of 5.0 by scnancy I like this hotel. Good Service
This is the second time in four months to stay at this hotel. Each time the hotel room was very clean and comfortable. The breakfast bar has a nice selection of food. I would recommend this hotel to others and will stay here again if I travel to Denver. It is close to the airport and easy to find.
June 10, 2013
Rated 4.0 out of 5.0 by Christlna The Basics are great.
When I arrived at the Denver airport, I called to find out about the shuttle service and to alert them that I had arrived. I called 4 times and each time the phone rang 15 to 25 times, obviously the first 3 times no one answered. I double checked to make sure I had the right number and double checked that I had entered it properly, then called a last time when the phone was finally answered after the 25th ring. Now you could say they were probably waiting on customers. This took place over the period of half an hour as I was moving toward baggage claim, on the train then waiting for and getting my luggage at the same time. Understaffed?
As a platinum member you can tell that I stay at a lot of holiday inns and I stay at a lot of them in out of the way places. So as vegetarian, I had come to depend on the pancake machine as often times the egg dishes have ham or something in them and having a hot breakfast on the road is great.... I was quite surprised that the big city airport property did not have the upgrades I find in tiny towns all over the country.
That being said, the staff was very friendly and helpful once I arrived. The room was clean, the bed was comfortable. But again.. there was a mix of the old style and new style shampoos. Not that it's a big deal, but it leaves a dime store impression in a hotel that seems like it should have an excellent one.
June 4, 2013
Rated 3.0 out of 5.0 by Infiniti54 Don't expect a parking spot within a block of the hotel
Overall, this is a nice hotel. Fairly new. Breakfast was disappointing - not as good as at the Holiday Inn Express in Scottsbluff, NE that I had the three preceding days.
What has really lowered this rating is that they offer a option to local travelers that they can park their car in their parking lot during their trip if they stay their at least one night. This was confirmed by the staff at the hotel. This is also in conjunction with the Holiday Inn that is located across the parking lot. There was absolutely no parking spots at either hotel the night I stayed there. I had to park 1 and 1/2 blocks away and carry my luggage back to the hotel. This was very disturbing and I will never stay at either of these hotels in the future. There are plenty of other similar quality and priced hotels in the area who had plenty of parking spots. I would recommend that you look around for another hotel if you have a car to park.
June 2, 2013
Rated 5.0 out of 5.0 by Scientist40 Comfortable and clean rooms
We were in Denver for work and vacation and read several comments about different HIE locations. This had good reviews and after our three day stay completely agree. The desk staff were friendly and quickly addressed any questions we had. The cleaning staff were very thorough in cleaning our room and were very cordial when asked for anything. The breakfast had a wide assortment of food and the lovely lady that maintained the breakfast area was very attentive to replenishing the serving table when needed and kept the whole eating area clean and appealing. She did a wonderful job! If we return to Denver in the future we have decided to definitely stay at this location!
May 31, 2013
Rated 4.0 out of 5.0 by Debra1962 Can't go wrong with any HIE
The only issue I had was I left some clothes there and asked if they could check and contact me. Never heard and have not heard back.
May 28, 2013
Rated 5.0 out of 5.0 Wonderful way to catch a plane the next day
A pleasure and hassle-free way to fly out of Denver if one lives three hours away; a good night's sleep and your car is well looked after, never a moment of stress.
May 21, 2013
Rated 5.0 out of 5.0 by PJUSA Great place to stay
This Holiday Inn Express is accommodating for the traveler. They have most certainly met our needs! The only suggestion I would make is a grab-n-go breakfast for the travelers that have to leave in the wee hours of the morning. :-)
May 8, 2013
Rated 1.0 out of 5.0 by Sandman66 Bad service,dirty,carpets
Our keys only worked on our room,carpet in our room had stains,and burn marks, afraid too walk,in my socks.Asked for extra blankets,they stunk,took them back,and the new ones were just as bad!!!! got charged a suite price,but got a small room instead,we stayed at the one in Yankton South Dakota, Treated us great,so i thought all holiday express were the same boy, was i wrong!!!
May 4, 2013