Rated 4.5 out of 5 by 287
Rated 5.0 out of 5.0 by bernie66 great service
from start to finish staff were excellent , all needs catered for efficiently ,room very clean , well equipped and comfortable..
Only thing of note which was not the hotel staffs fault was that unfortunately we were slightly disturbed by drunken shouting in the corridor in the early hours and discovered the next morning that someone had vomited in the corridor and lift however on reporting this to the desk staff they acted immediately and could not have been more apologetic even though it was not there fault.
April 23, 2015
Rated 5.0 out of 5.0 by jonathn11 Great reception staff
I was greeted by friendly reception staff, who remembered me even though I'd not stayed at the hotel for years. The room was fine, and service in the lounge was attentive and fast
April 21, 2015
Rated 5.0 out of 5.0 by Malcolm WFC Pretty good value and more or less as I expected.
On the whole, I think you get pretty good value from a stay in a Holiday Inn Express. My only 'grizzle' is that the sausages are never, ever, well done enough for me! But that's just me. I'm sure there are some people who really like sausages that look as if they've 'just been shown the heat'!
Don't get me wrong, I'm not for one moment suggesting that they're under cooked from a health point of view. I just like a nice, browned all the way around, sausage!!
Well, maybe slightly overdone by some peoples standards. And to be fair, when I mentioned this at check out, in quite a light hearted way, the duty manager that day said that If I'd mentioned it at the time, they would have been more than happy to provide with sausages that were cooked more to my liking.
Phew! that was a long rant about sausages wasn't it?
I would still go back there though.
Malcolm - the grumbley old git from Watford!
April 20, 2015
Rated 5.0 out of 5.0 by Kissin Great value hotel.
Hotel was great value and offered a comfortable stay. Beds were good and the lounge area islarge with plenty of seating.
April 19, 2015
Rated 5.0 out of 5.0 by Beesfan Excellent service
My wife and I stayed at the hotel for two nights as we had come to support our football team Brentford who were playing Derby County at Pride Park. I booked the rooms two months in advance and at the time spoke to Sue Graves and I enquired if we could leave our car at the hotel as we would be arriving at 9am for a 1215 kick off and maybe we could check in at about 230 after the game. Sue was so helpful and said it was no problem at all just to tell reception. When we duly arrived at 9am I went to reception and they said our room was ready. so we could occupy it there and then. Absolutely Brilliant service !!! We found every member of staff we came into contact with to be so helpful. The room was excellent as was the location.. If Derby and Brentford both dont get promoted this current season and both remain in the same division we shan't hesitate to book the Holiday Inn Express again when we play each other next season !!
April 16, 2015
Rated 5.0 out of 5.0 by golface always of a high standard
always a pleasant stay, staff friendly and welcoming would recommend this hotel.
April 15, 2015
Rated 5.0 out of 5.0 by Swinny Clean Room Friendly Staff
The room was clean and comfortable, the staff were very helpful and friendly. The breakfast however is nit as good as it was prior to introducing hot food, the eggs for example are taste less.
April 13, 2015
Rated 5.0 out of 5.0 by do not give nickname as you expect
for the money can not be beaten great breakfast free internet
April 11, 2015