Rated 4.5 out of 5 by 96
Rated 5.0 out of 5.0 by LisaJQ Excellent budget hotel, convenient location.
Excellent budget hotel with complimentary breakfast, much better than competitors! Staff were extremely friendly and helpful. Hotel was perfectly clean and comfortable, excellent standard for a budget hotel. I would say the room was a little tight for a family once the sofa bed was up, but also quite comfy! I would recommend this as a quality budget hotel.
August 28, 2013
Rated 5.0 out of 5.0 by Filby41 Very clean and friendly
We had a lovely week here and found the accommodation clean and functional. We stayed in one family room which worked really well. Good location to walk into Derby and explore the surrounding countryside. All the staff were extremely friendly.
August 28, 2013
Rated 4.0 out of 5.0 by Ramn Excellent family accommodation
We enjoyed our stay in the hotel. Our only issue was the sofa bed which was a little small for our two children, a minor issue though. Truly recommend this hotel.
August 23, 2013
Rated 5.0 out of 5.0 by Alan32 Derby Pride Park
We arrived on spec and were welcomed warmly. The room was comfortable and the staff very helpful.
August 23, 2013
Rated 4.0 out of 5.0 by renrut Derby is on the up
Great cleaning ethic ( all parts of a dining chair ).
Good food ( 2 years ago no Express Inn had hot food )
Excellent location for 5 mins.walk into town.
Good, effective air-con.
Bar prices excessive for families. How about a weekend 'happy hour' ? When will Holiday Inn see that 2 customersall night, at weekend, is a signal.
August 22, 2013
Rated 5.0 out of 5.0 by cams Excellent value
A great hotel for what you pay for. Staff friendly. Breakfast was great. I don't understand why there are negatives written about the food. Would definitely recommend this hotel.
August 22, 2013
Rated 5.0 out of 5.0 by beamshaw excellent room
very enjoyable experience from start to finish clean room and comfortable bed particularly enjoyed breakfast and courtesy of staff will certainly use this hotel in the future and would not hesitate in recommending to all our family and friends thank you for a most pleasant stay
August 21, 2013
Rated 5.0 out of 5.0 by kb41 very good
excellent staff who were polite and helpful, bed roomy and comfortable, a good variety of food and very clean
August 21, 2013
Rated 4.0 out of 5.0 by sam12349 One night family room stay
Good location 45 mins to Alton towers. Friendly, helpful staff and breakfast good enough to set you up for the day with plenty of choice to please most.
Room clean and sofa bed in family room comfortable, main bed a little lumpy and would recommend taking your own pillows unless you like them very firm (even the soft ones). Overall would definitely visit again, excellent value for money.
August 16, 2013
Rated 5.0 out of 5.0 by jeffers Friendly staff,comfortable room! complimentary breakfast! we`ll be back!
Stayed here for a weekend in July.Everything about our stay here was positive.Free ice machine and complimentary breakfast was a nice touch.Already booked again for August bank holiday!
August 12, 2013
Rated 5.0 out of 5.0 by ally5376 lovely staff
would stay again rooms good, although a family of four they are on the small side.staff lovely
August 11, 2013
Rated 5.0 out of 5.0 by wirralram82 Dorothy setting the standard
A lovely stay whilst attending the Derby County match versus Blackburn.
Very helpful staff, especially Dorothy who was attentive, friendly and proficient.
August 11, 2013
Rated 5.0 out of 5.0 by Rayner12 Superb
Didn't catch the managers name but he was so helpfull superb customer service,and in morning lot of people for breakfast but they still managed to keep up with demand stayed in many hotels in derby and this is the best one great value thankyou room and comfort wasn't the hotels fault just a very muggy day that's why I gave it an average rating also just to say the manager let us in our room 3hours before check in as room was ready excellent service
August 9, 2013
Rated 5.0 out of 5.0 by colin007 excellent stay
Stayed here 26th July for three nights,Came to watch the football at Pride park,The location is very good for that,less than a ten minute walk.Also for getting in to the city,via the railway station,just a few mins to the station.The room was good,very clean and comfortable,our room was room 8 on the ground floor looking on to the car park,at front of the hotel.The breakfast was a good selection,I have stayed in other holiday xpress hotels where there was a shortage at one time or other of say,no forks,then no plates,no butter etcYou were left waiting around for these items to be replenished it.was very frustrating,But this is not the case here,everything was available when you needed it.,Staff work hard to maintain this level of service as you would expect from a large chain hotel group.I would recommend this hotel and will certainly return.in the not too distant future i hope.
August 4, 2013
Rated 5.0 out of 5.0 by JohnBT A gem on the edge of town
Our second wonderful stay at the Derby Holiday Inn Express. A modern hotel on a business park just a 15 minute stroll along the riverbank into the centre of Derby. The room was bright, comfortable, well equipped and spotlessly clean, as were the public areas. The inclusive breakfast was good with a variety of items regularly topped up to maintain freshness. All the staff we engaged with from reception, to bar/restaurant staff, to housekeeping were happy, friendly and efficient. Recommended.
August 1, 2013
Rated 4.0 out of 5.0 by ConAir88 Great hotel for business
Excellent service, responsive staff. Internet speed could be better.
July 31, 2013
Rated 4.0 out of 5.0 by smiths5 An Enjoyable stay
just lovely :)
July 26, 2013
Rated 5.0 out of 5.0 by HelenDC Treat us like adults!!
Not everyone likes air conditioning and would rather be able to open the window. We appreciate that the restrictors are to prevent children falling out but it should be possible to open them with a key if only adults are occupying a room.
Just a minor point - all other Holiday Expresses (and this one did before) have marmite available for breakfast.
July 21, 2013
Rated 3.0 out of 5.0 Good hotel, worst breakfast
Nice friendly staff, happy to help with enquires about the local area and ameneties.
Good sized room, very comfy bed, nice little touches such as free wifi and full range of freeview channels. Would be good to have a smoking option, after all hotels have an exemption from the smoking ban.
Sadly though the quality in term of choice and taste of the breakfast was abysmal. 3 hot items, scrambled egg (I suspect were powdered), sausages which were flavourless and tasted more rusk than pork and beans. The continental offering was equally sparse, but this was (apparently) the full range.
Get the breakfast sorted out to include decent food and I will use Holiday Inn Express again as everything else was good.
July 19, 2013
Rated 4.0 out of 5.0 by Mandra Better for business than pleasure
The room was nice and the hotell was easy to get to but we walked into town and the route we went was not that nice. The staff was friendly and the free parking was a plus.
July 19, 2013
Rated 4.0 out of 5.0 by Prius Co conference
Comfortable bed, clean room, good parking. More variety required at breakfast, experienced at other Hol Inn Express (s)
July 16, 2013
Rated 4.0 out of 5.0 by whiteravenfire Lovely staff
Usual Holiday Inn Express hotel, but the staff generally are really nice and made us feel very welcome.
Would definitely look at booking this hotel again in future.
June 5, 2013
Rated 5.0 out of 5.0 by Travellerrrr Warm & Comfortable
Despite reaching late at night, the reception was the warmest ever. I was apprehensive about the whole thing since my past experience with budget hotels have been extremely poor. But Holiday Inn Express Pride Park proved that it is after all a Holiday Inn and is way above all the other hotels in a similar price band. The check-in was smooth - the receptionist welcomed us with a warm smile and was patient and kind while explaining everything about the hotel facilities and answering all our questions. The room was airy and bright and spotless, the beds were comfortable, and the breakfast room was sunny!! We had expected a continental breakfast given the price but the 'few warm bits' (as put by the receptionist) included eggs and sausages - which was a total surprise and surely made the start of our day sunnier! Our weekend in Derbyshire was made absolutely perfect by our stay. Holiday Inn Express Derby - Pride Park should be really proud! Thank you!
PS - You could maybe fix the plumbing of the bathroom sink as the water runs out very very very slowly... and probably the option of having some more 'light' in the room in the evenings (maybe a high wattage bulb or some additional lamps with yellow light...?)
June 3, 2013
Rated 4.0 out of 5.0 by BrzlDby28 Another good night with the best pillows anywhere I stay
I love the pillows. Everything else is good, but I go for the pillows. Bed is good, shower room is good, I find breakfast good, clean, staff friendly. What's not to like?
May 24, 2013
Rated 5.0 out of 5.0 by Essex7196 Super value and great staff
Right from time we arrived until we left the staff were so friendly, unfortunately our young (16 month) Daughter was unwell during the night, the following morning the staff could not have been nicer when we explained what had happened, while we were eating our breakfast our daughter was ill again, the duty manager Sarah I believe was so helpful and all of the staff made no issue of what had happened,
we are so thankfully to you all and we would recommend your hotel to anyone
May 23, 2013
Rated 4.0 out of 5.0 by CharlesD stay at pride Park
HI Express at Pride Park clean and comfortable as usual. However, as noticed on previous occasions, it is difficult to control the temperature in the bedroom. The air conditioning seems to cycle the temperature between too cold and too hot, rather than holding a constant temperature.
May 19, 2013
Rated 4.0 out of 5.0 by AP68 Great value
Clean room, comfortable bed, friendly and helpful receptionists. Breakfast basic but for money paid we cannot complain, plenty to eat,
May 4, 2013
Rated 4.0 out of 5.0 by SatNav Excellent Value for Money
Excellent Value for Money for family room (2 x Double Bed & 2 x Sofa Bed). Room clean, tidy & comfortable with good shower. Breakfast good, but limited choice of cooked items. Plenty of comfortable room to relax in lounge area. Overall enjoyable experience. Would not hesitate to stay again.
April 27, 2013
Rated 5.0 out of 5.0 by Issielizzie A very special weekend.
We booked in at Pride Park on our way to a family function the next day.
The Staff were very welcoming, explained to us everything we needed to know about our stay.
The bed was amazingly comfortable, and we appreciated the choice of pillows. We were also pleased to be able to set the heating at a temperature that was comfortable for us.
The buffet breakfast suited us as we could both eat as much or as little as we wanted, and there was a selection that suited everybody.
On leaving, we thanked the Staff for a very pleasant stay.
Holiday Inn Express never disappoints us, and we look forwars to our next stay.
April 26, 2013
Rated 5.0 out of 5.0 by sungei Always good value
Good accomodation and staff experience. Nice to enerrtain family in a realxed and quiet atmosphere in the bar. Prices reasonable too. Excellent parking and close to Railway Station. Local bus service to the City Centre for evening meals and entertainment.
April 20, 2013