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Rated 4.5 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by Brilliant air-con and free wi-fi From the moment we arrived, we were greeted at reception, very friendly and informative, bright and airy hotel, clean and comfortable. Room provides everything you want including free Wi-Fi and excellent air-con so the whole experience was excellent. Only 10-15 min walk to city centre and an added bonus of a Harvester restaurant outside the hotel. I would definitely stay here again and will recommend Holiday Inns from now on. September 1, 2013
Rated 5.0 out of 5.0 by Relaxing break Had a good stay at this hotel very clean, great service even though the hotel was very busy. August 30, 2013
Rated 4.0 out of 5.0 by Great staff and comfortable clean rooms. We stay at this Holiday Inn once a month for a weekend and we are always welcomed warmly and the room is always clean and welcoming. The breakfast leaves a little bit to be desired, not a lot of choice and quality of some of the products are not very good, but it is free and fills a spot. I would have no problems recommending this hotel to any of my friends. The young manager is very helpful and always accommodating, nothing is ever a problem for him and as I am disabled I do sometimes need a bit of extra help. My IHG rewards are always acknowledged, not like some IHG hotels. August 30, 2013
Rated 4.0 out of 5.0 by troublefree stays My only negative comment on our stay is at breakfast everyone is queiuing and the toaster machine is in the latter end of the service areas therefore people that just want toast have to wait until they get there. suggest toaster is situated at separate section to allow usage without interfereing with others. Also, as usual, these machines tend to take bread through twice to get proper colour. up the heat and reduce queues. Other than that everything else good and friendly, helpful staff throuhout. Will definitely return. August 30, 2013
Rated 5.0 out of 5.0 by Excellent budget hotel, convenient location. Excellent budget hotel with complimentary breakfast, much better than competitors! Staff were extremely friendly and helpful. Hotel was perfectly clean and comfortable, excellent standard for a budget hotel. I would say the room was a little tight for a family once the sofa bed was up, but also quite comfy! I would recommend this as a quality budget hotel. August 28, 2013
Rated 5.0 out of 5.0 by Very clean and friendly We had a lovely week here and found the accommodation clean and functional. We stayed in one family room which worked really well. Good location to walk into Derby and explore the surrounding countryside. All the staff were extremely friendly. August 28, 2013
Rated 4.0 out of 5.0 by Excellent family accommodation We enjoyed our stay in the hotel. Our only issue was the sofa bed which was a little small for our two children, a minor issue though. Truly recommend this hotel. August 23, 2013
Rated 5.0 out of 5.0 by Derby Pride Park We arrived on spec and were welcomed warmly. The room was comfortable and the staff very helpful. August 23, 2013
Rated 4.0 out of 5.0 by Derby is on the up Good hotel. Great cleaning ethic ( all parts of a dining chair ). Great staff. Good rooms. Good food ( 2 years ago no Express Inn had hot food ) Excellent location for 5 mins.walk into town. Good, effective air-con. Bar prices excessive for families. How about a weekend 'happy hour' ? When will Holiday Inn see that 2 customersall night, at weekend, is a signal. August 22, 2013
Rated 5.0 out of 5.0 by Excellent value A great hotel for what you pay for. Staff friendly. Breakfast was great. I don't understand why there are negatives written about the food. Would definitely recommend this hotel. August 22, 2013
Rated 5.0 out of 5.0 by excellent room very enjoyable experience from start to finish clean room and comfortable bed particularly enjoyed breakfast and courtesy of staff will certainly use this hotel in the future and would not hesitate in recommending to all our family and friends thank you for a most pleasant stay August 21, 2013
Rated 5.0 out of 5.0 by very good excellent staff who were polite and helpful, bed roomy and comfortable, a good variety of food and very clean August 21, 2013
Rated 4.0 out of 5.0 by One night family room stay Good location 45 mins to Alton towers. Friendly, helpful staff and breakfast good enough to set you up for the day with plenty of choice to please most. Room clean and sofa bed in family room comfortable, main bed a little lumpy and would recommend taking your own pillows unless you like them very firm (even the soft ones). Overall would definitely visit again, excellent value for money. August 16, 2013
Rated 5.0 out of 5.0 by Friendly staff,comfortable room! complimentary breakfast! we`ll be back! Stayed here for a weekend in July.Everything about our stay here was positive.Free ice machine and complimentary breakfast was a nice touch.Already booked again for August bank holiday! August 12, 2013
Rated 5.0 out of 5.0 by lovely staff would stay again rooms good, although a family of four they are on the small side.staff lovely August 11, 2013
Rated 5.0 out of 5.0 by Dorothy setting the standard A lovely stay whilst attending the Derby County match versus Blackburn. Very helpful staff, especially Dorothy who was attentive, friendly and proficient. August 11, 2013
Rated 5.0 out of 5.0 by Superb Didn't catch the managers name but he was so helpfull superb customer service,and in morning lot of people for breakfast but they still managed to keep up with demand stayed in many hotels in derby and this is the best one great value thankyou room and comfort wasn't the hotels fault just a very muggy day that's why I gave it an average rating also just to say the manager let us in our room 3hours before check in as room was ready excellent service August 9, 2013
Rated 5.0 out of 5.0 by excellent stay Stayed here 26th July for three nights,Came to watch the football at Pride park,The location is very good for that,less than a ten minute walk.Also for getting in to the city,via the railway station,just a few mins to the station.The room was good,very clean and comfortable,our room was room 8 on the ground floor looking on to the car park,at front of the hotel.The breakfast was a good selection,I have stayed in other holiday xpress hotels where there was a shortage at one time or other of say,no forks,then no plates,no butter etcYou were left waiting around for these items to be replenished it.was very frustrating,But this is not the case here,everything was available when you needed it.,Staff work hard to maintain this level of service as you would expect from a large chain hotel group.I would recommend this hotel and will certainly the not too distant future i hope. August 4, 2013
Rated 5.0 out of 5.0 by A gem on the edge of town Our second wonderful stay at the Derby Holiday Inn Express. A modern hotel on a business park just a 15 minute stroll along the riverbank into the centre of Derby. The room was bright, comfortable, well equipped and spotlessly clean, as were the public areas. The inclusive breakfast was good with a variety of items regularly topped up to maintain freshness. All the staff we engaged with from reception, to bar/restaurant staff, to housekeeping were happy, friendly and efficient. Recommended. August 1, 2013
Rated 4.0 out of 5.0 by Great hotel for business Excellent service, responsive staff. Internet speed could be better. July 31, 2013
Rated 4.0 out of 5.0 by An Enjoyable stay lovely rooms lovely rest lovely breakfast just lovely :) July 26, 2013
Rated 5.0 out of 5.0 by Treat us like adults!! Not everyone likes air conditioning and would rather be able to open the window. We appreciate that the restrictors are to prevent children falling out but it should be possible to open them with a key if only adults are occupying a room. Just a minor point - all other Holiday Expresses (and this one did before) have marmite available for breakfast. July 21, 2013
Rated 3.0 out of 5.0 by Good hotel, worst breakfast Nice friendly staff, happy to help with enquires about the local area and ameneties. Good sized room, very comfy bed, nice little touches such as free wifi and full range of freeview channels. Would be good to have a smoking option, after all hotels have an exemption from the smoking ban. Sadly though the quality in term of choice and taste of the breakfast was abysmal. 3 hot items, scrambled egg (I suspect were powdered), sausages which were flavourless and tasted more rusk than pork and beans. The continental offering was equally sparse, but this was (apparently) the full range. Get the breakfast sorted out to include decent food and I will use Holiday Inn Express again as everything else was good. July 19, 2013
Rated 4.0 out of 5.0 by Better for business than pleasure The room was nice and the hotell was easy to get to but we walked into town and the route we went was not that nice. The staff was friendly and the free parking was a plus. July 19, 2013
Rated 4.0 out of 5.0 by Co conference Comfortable bed, clean room, good parking. More variety required at breakfast, experienced at other Hol Inn Express (s) July 16, 2013
Rated 4.0 out of 5.0 by Lovely staff Usual Holiday Inn Express hotel, but the staff generally are really nice and made us feel very welcome. Would definitely look at booking this hotel again in future. June 5, 2013
Rated 5.0 out of 5.0 by Warm & Comfortable Despite reaching late at night, the reception was the warmest ever. I was apprehensive about the whole thing since my past experience with budget hotels have been extremely poor. But Holiday Inn Express Pride Park proved that it is after all a Holiday Inn and is way above all the other hotels in a similar price band. The check-in was smooth - the receptionist welcomed us with a warm smile and was patient and kind while explaining everything about the hotel facilities and answering all our questions. The room was airy and bright and spotless, the beds were comfortable, and the breakfast room was sunny!! We had expected a continental breakfast given the price but the 'few warm bits' (as put by the receptionist) included eggs and sausages - which was a total surprise and surely made the start of our day sunnier! Our weekend in Derbyshire was made absolutely perfect by our stay. Holiday Inn Express Derby - Pride Park should be really proud! Thank you! PS - You could maybe fix the plumbing of the bathroom sink as the water runs out very very very slowly... and probably the option of having some more 'light' in the room in the evenings (maybe a high wattage bulb or some additional lamps with yellow light...?) June 3, 2013
Rated 4.0 out of 5.0 by Another good night with the best pillows anywhere I stay I love the pillows. Everything else is good, but I go for the pillows. Bed is good, shower room is good, I find breakfast good, clean, staff friendly. What's not to like? May 24, 2013
Rated 5.0 out of 5.0 by Super value and great staff Right from time we arrived until we left the staff were so friendly, unfortunately our young (16 month) Daughter was unwell during the night, the following morning the staff could not have been nicer when we explained what had happened, while we were eating our breakfast our daughter was ill again, the duty manager Sarah I believe was so helpful and all of the staff made no issue of what had happened, we are so thankfully to you all and we would recommend your hotel to anyone May 23, 2013
Rated 4.0 out of 5.0 by stay at pride Park HI Express at Pride Park clean and comfortable as usual. However, as noticed on previous occasions, it is difficult to control the temperature in the bedroom. The air conditioning seems to cycle the temperature between too cold and too hot, rather than holding a constant temperature. May 19, 2013
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