Rated 4.4 out of 5 by 163
Rated 5.0 out of 5.0 by fawltytowers Night Away
Stayed for 1 night while visiting family,the hotel was lovely and clean and comfortable, the price we paid was excellent and breakfast was a added bonus as it was free
. Staff at the hotel were very nice and helpful.
We will be staying here again.
September 3, 2014
Rated 4.0 out of 5.0 by Ferney Airport stopover
A good base, close to East Midlands Airport. Accommodation was basic but usable - you get what you pay for. The rooms are comfortable although the bathrooms are looking a tad tired. We booked an overnight stay to include 8 days of parking and the whole parking procedure was easy and faultless.
The jewel in the crown in this hotel is the staff - we were greeted by the Duty Manager (Darren?) who was cheerful, polite and informative. He made us feel we were checking into a 5* hotel rather than an airport stopover hotel - we felt extremely welcomed.
September 3, 2014
Rated 5.0 out of 5.0 Excellent Customer Service
An good standard hotel near to East Midlands airport. Excellent customer service from the two front desk staff who went out of their way to try and find us some car parking whilst away on holiday. We were eventually able to leave our car with them which was much appreciated.
Would definitely stay here again.
September 1, 2014
Rated 5.0 out of 5.0 by topcatbunny really clean and comfortable.
Enjoyed my stay even though not there to long great room and very clean i would definitely
recommend and stay again.
August 29, 2014
Rated 5.0 out of 5.0 by Amanda zzzzz All that we needed
Great location for for East Midlands airport. Will use again
August 26, 2014
Rated 5.0 out of 5.0 by Asrosa Proximidad al aeropuerto.
Hotel silencioso y confortable muy adecuado para alojarse cuando se va a viajar desde el aeropuerto de East Middlands.
August 24, 2014
Rated 2.0 out of 5.0 by chrisdl Friendly service, but mediocre hotel
The personnel is perfectly friendly and smily in this hotel.
However, I was disappointed with the cleanliness, the slow internet, and horrible breakfast. Also, the food offered in the restaurant isn't very good, but there's a good range of selection and it stills your hunger.
Our bathroom floor wasn't cleaned properly for the 2 days we stayed (cigaret ashes(??) behind the toilet, in a non-smoking room!), restaurant carpet floor and chairs were disgusting (crumbs and dirt underneath tables and and the chairs), back of the chairs were full of fingerprints, one evening our table only got cleaned when we asked, breakfast is mediocre, no vegetables available (no lettuce, tomato, nothing), cheese was hard at the edges on our second day, toaster made burned toast, trays were wet, bread and food in general were of bad quality, there were stains on my outside bed sheet and a hair on my pillow. If the price was a bargain, I could live with it, but I paid the full price. Not cheap, and worst value for money ever, I believe.
August 23, 2014
Rated 4.0 out of 5.0 by Decadence Attentive Staff
Although the hotel was busy and dealing with a large party of holidaymakers, they took time and trouble to try and resolve a booking problem I had, and went out of their way to try to help. the service in bar and restaurant was compromised by the needs of the large party, but the staff made every effort to minimise the effect on other guests, and were generally successful. I enjoyed my stay and would recommend this hotelto anyone wanting to stay in this area
August 17, 2014