Rated 4.4 out of 5 by 163
Rated 5.0 out of 5.0 by Yamyam Turn up relax and enjoy
Can't fault any member of the staff, everyone was very friendly and more than capable of ensuring your stay to be relaxed and pleasant.
August 13, 2014
Rated 5.0 out of 5.0 by bonswoman holiday
excellent hotel. right next to airport. great start to our holiday.
August 12, 2014
Rated 3.0 out of 5.0 by InsertNicknameHere Dissapointing stay!
From first entering the hotel I felt as though I was 'in the way' of staff having a conversation. The lady at reception could do with a lesson in customer service. The room was dated and dirty. There was a selection of dead bugs between the window ledge and window. Having been travelling for 24 hours this was the last thing I needed. Breakfast was a true 'free for all' and the food was everywhere. I struggled with the level of hygiene as people picked food up, changed their minds and put it back. The scrambled egg had seemingly decided to leave its bowl and spread itself over all the surfaces, with no attempt made to clean it up. The trays we were supposed to use to carry the tray had clearly been used in a previous life to collect human hair, they were not something you would want to put your food on. I was very glad when checkout time came. The only positive is the two gentlemen who manned the desk during the night, they welcomed me in the evening with genuine care and interest. The rest was an extreme disappointment, having stayed in numerous Holiday Inn/Express this was the worse I have stayed in!
August 11, 2014
Rated 5.0 out of 5.0 by BBH2 week end break
always good to know that the hospitality /cleanliness and food will all be of high standard at Holiday Inn Express , East Midlands. have stayed several times for holiday flights and /or family visits.
August 6, 2014
Rated 4.0 out of 5.0 by Partist A good business hotel
I stayed here for one night whilst on business nearby. The hotel is easy to find, on the main road from the motorway to the airport, and has a large car park reserved solely for guests (£4 per night).
Check in was extremely efficient and helpful, and there was a lively atmosphere in the bar from the other customers present, many of whom were clearly catching a flight.
My room was in good condition, well appointed, and had efficient air con. Although not in sight of the runway (much to my disappointment!), you could see aircraft coming in to land or having just taken off from the room - wonderful!
Breakfast was served from 4.30am (continental) or 6.30am including hot items, and was the usual Holiday Inn Express fare, albeit the scrambled eggs were a little more rubbery than is usually the case elsewhere.
I would have no hesitation in staying here, again, if in the area, and commend the hotel to you without reservation. Customer service was excellent from every member of staff, without exception.
August 5, 2014
Rated 3.0 out of 5.0 by Bethanyhen Clean and comfortable but noisy
Staff are great, room and facilities are as expected. Equipped with what you need, and clean (except for a very badly stained chair - who knows what that was but I certainly wasn't going to sit on it!). Windows were openable but of course then you get the noise from the road - the hotel is right on a roundabout and the entrance to a business park, not to mention the motorway which is close by and audible. Make sure you ask for a room on the back, otherwise you'll be kept awake all night if you choose to open a window rather than rely on the AC. Overall, fit for purpose but not by any stretch a relaxing place to stop over.
August 5, 2014
Rated 2.0 out of 5.0 Disappointed
Poor early breakfast, expensive bar prices and no WIFI available during the stay.
August 1, 2014
Rated 4.0 out of 5.0 by Worksop gran Smooth pre-holiday stay again
Easy parking, friendly staff, lovely room, good selection of breakfast cereals etc. My only disappointment was the quality of the scrambled eggs - normally fabulous, but on that morning was dry, discoloured and, for us, undedible - but the sausages were very nice! I don't like to be 'picky' or negative - but you did ask! It's a great way to start a holiday and will definitely use again .
August 1, 2014
Rated 4.0 out of 5.0 by Alphacharlie Comfortable and clean, good value
Far better than other HIE hotels I've been to.
Can't complain too much for the price, but the breakfast choice and especailly quality needs a lot of improvement. It is a bit of a shame -- a good boost in the dreary mornings and last service before leaving the facility is rather important on impressions.
Other than the breakfast, it's a thumbs up from me!
July 28, 2014
Rated 5.0 out of 5.0 by jetsetter brit Very nice overnight stay
Stayed here many times. Always received prompt courtesy service from the staff even when checking in 3am morning following flight arrival. Will stay here again.
July 28, 2014
Rated 5.0 out of 5.0 by Bailey62 Would recommend this hotel
Hotel was easy to find. The facilities available (e.g. size of room, wi-fi access) exceeded expectations. Staff friendly and helpful. Check-in and check-out processes were quick. Will definitely stay here again.
July 26, 2014
Rated 4.0 out of 5.0 by IJ56 Good service.
Stayed one night on route to holiday destination. Quality as expected and friendly staff.
July 23, 2014
Rated 4.0 out of 5.0 by Purlieu lady Stay and fly package
Good value for money at 1 nights stay with car parking for 8 nights included. However, Our room had noisy air conditioning, very thick quilt (in June), no TV remote and uncomfortable pillows. Our room on the return was much better, although both bathrooms had a nasty drainy smell, slightly less so on our return stay.
July 15, 2014
Rated 4.0 out of 5.0 by Whistleblower As expected - All OK
Standard HI Express in a convenient location. Staff very friendly & helpful. Room all OK & very clean. Would stay here again when this way again.
July 12, 2014
Rated 5.0 out of 5.0 by RealBarrow Two rooms to cope with the family
One comfortable night spent with four adults and three children. With the sofa beds out in both rooms, space was restricted but we didn't need to spend much time in the hotel. If we had, the communal seating area in reception was excellent anyway.
The staff were exceptionally helpful and cheery and breakfast had a great deal of choice, including three hot items.
The Pegasus Business Park location was very handy for transport links locally.
Overall, we all felt that we had received good value for money, and would use Holiday Inn Express again.
July 9, 2014
Rated 4.0 out of 5.0 by Marley34 Comfortable Bed
We enjoyed our stay at East Midlands Airport. Everything was to our satisfaction except that there was an unpleasant odour from the hand basin in the bathroom.
July 9, 2014
Rated 5.0 out of 5.0 Excellent value for money recommend to everyone
Fantastic hotel,the manager on duty when we arrived late one Saturday evening could not have done anymore to make us feel welcome,everything about the place is excellent could not find any fault or negative to post here....what more can I say.5 stars all round.
Well worth the money an excellent choice.
July 9, 2014
Rated 5.0 out of 5.0 by John1784 Great Hotel
Will stay there the next time I am in the Midlands area
July 8, 2014
Rated 5.0 out of 5.0 usual standards
Usual standards as expected. Clean and efficient. Busy Hotel due to proximity to the Airport. Breakfast Is standard and a wee bit bland but fills you up !!
July 7, 2014
Rated 3.0 out of 5.0 by M a r k Key Card Trouble
Do not keep your key card with a mobile phone! I had three cards before the staff told me that little gem.
July 6, 2014
Rated 4.0 out of 5.0 by TimfromEngland Good Clean Hotel with better than average Express Breakfast
This hotel was fine. Only disappointment was the extremely slow WiFi and only marginally better Pay For upgrade service.
July 4, 2014
Rated 4.0 out of 5.0 by Heather18 Friendly Staff
Staff couldn't do enough for you, always happy to help.
Pillows need replacing though all bumpy and hard, even the ones labelled 'soft'
July 2, 2014
Rated 5.0 out of 5.0 by johno8888 Excellent 1 night stay
great value, comfortable beds, air con, free wifi, shuttle bus to airport only £50 well recommended
July 1, 2014
Rated 5.0 out of 5.0 by Wend 31 Pefect for an overnight stay
V helpful staff, clean, comfortable- couldn't fault.
June 30, 2014
Rated 4.0 out of 5.0 by julie91 comfortable room and excellent breakfast
stayed here when visiting nottingham university. easy to find and really good value for money.
June 30, 2014
Rated 5.0 out of 5.0 by Mopie Mopie
Staff were lovely, even at 4am. Nothing was too much trouble. Flight arrived late at airport due to French air strike and taxis were at full stretch with long waits. Phoned the hotel saying that we were stuck with a one and a half hour wait for our taxi. Personal transport was sorted out for us by the hotel. Thank you Holiday Inn Express!
June 28, 2014
Rated 4.0 out of 5.0 by Marcmc1979 Breakfast is free, but limited.
Good stay. I stayed three times in two weeks. Had a conference room for two days on two stays. I wasn't able to link to my ihg account as I didn't make the booking apparently. The breakfast was enjoyable but very limited. All that a side. Very polite and helpful staff. Thank you.
June 26, 2014
Rated 5.0 out of 5.0 by Express mike Had to return
We used this hotel on our trip North like it so stopped on the return trip home. The best Holiday inn Express for us yet.We always use the Express chain when possible so East Midland really stands out in our mind.
June 25, 2014
Rated 5.0 out of 5.0 by john1750plum Holiday Accommodation
Used the Holiday Inn Express at East Midlands Airport for one night + 15 Days car parking. Excellent - quick and easy service would recommend it for the future.
June 23, 2014
Rated 5.0 out of 5.0 by Jac61 Excellent Service comfortable room
value for money would have been rated poor, if I hadn't been able to use accumulated points. Staff were attentative and check-in and check-out were very smooth. One minor issue at dinner was resolved by staff even though I had not actually complained, just commented on a particular dish. I would definately staff at this hotel again.
June 21, 2014