Rated 4.4 out of 5 by 144
Rated 3.0 out of 5.0 by M a r k Key Card Trouble
Do not keep your key card with a mobile phone! I had three cards before the staff told me that little gem.
July 6, 2014
Rated 4.0 out of 5.0 by TimfromEngland Good Clean Hotel with better than average Express Breakfast
This hotel was fine. Only disappointment was the extremely slow WiFi and only marginally better Pay For upgrade service.
July 4, 2014
Rated 4.0 out of 5.0 by Heather18 Friendly Staff
Staff couldn't do enough for you, always happy to help.
Pillows need replacing though all bumpy and hard, even the ones labelled 'soft'
July 2, 2014
Rated 5.0 out of 5.0 by johno8888 Excellent 1 night stay
great value, comfortable beds, air con, free wifi, shuttle bus to airport only £50 well recommended
July 1, 2014
Rated 5.0 out of 5.0 by Wend 31 Pefect for an overnight stay
V helpful staff, clean, comfortable- couldn't fault.
June 30, 2014
Rated 4.0 out of 5.0 by julie91 comfortable room and excellent breakfast
stayed here when visiting nottingham university. easy to find and really good value for money.
June 30, 2014
Rated 5.0 out of 5.0 by Mopie Mopie
Staff were lovely, even at 4am. Nothing was too much trouble. Flight arrived late at airport due to French air strike and taxis were at full stretch with long waits. Phoned the hotel saying that we were stuck with a one and a half hour wait for our taxi. Personal transport was sorted out for us by the hotel. Thank you Holiday Inn Express!
June 28, 2014
Rated 4.0 out of 5.0 by Marcmc1979 Breakfast is free, but limited.
Good stay. I stayed three times in two weeks. Had a conference room for two days on two stays. I wasn't able to link to my ihg account as I didn't make the booking apparently. The breakfast was enjoyable but very limited. All that a side. Very polite and helpful staff. Thank you.
June 26, 2014
Rated 5.0 out of 5.0 by Express mike Had to return
We used this hotel on our trip North like it so stopped on the return trip home. The best Holiday inn Express for us yet.We always use the Express chain when possible so East Midland really stands out in our mind.
June 25, 2014
Rated 5.0 out of 5.0 by john1750plum Holiday Accommodation
Used the Holiday Inn Express at East Midlands Airport for one night + 15 Days car parking. Excellent - quick and easy service would recommend it for the future.
June 23, 2014
Rated 5.0 out of 5.0 by Jac61 Excellent Service comfortable room
value for money would have been rated poor, if I hadn't been able to use accumulated points. Staff were attentative and check-in and check-out were very smooth. One minor issue at dinner was resolved by staff even though I had not actually complained, just commented on a particular dish. I would definately staff at this hotel again.
June 21, 2014
Rated 4.0 out of 5.0 by Marcmc1979 Good stay thanks.
Enjoyable stay. Very good customer service. More options for breakfast. I.e bacon would be a great addition.
June 20, 2014
Rated 5.0 out of 5.0 by clairek 2 nights with 5 yr old great
great stay, son loved it, close to donnington car boot on the sunday, close to the services, so places to eat, nice breakfast, staff on desk where lovely, couldnt complain about anything, we even forgot a few things and they provided it at front desk for free.
internet FREE, breakfast FREE, GREAT FUN
June 16, 2014
Rated 4.0 out of 5.0 Location
The HIE web site gives the impression that the Hotel is close to the Terminal but this is stretching a point. It is nearly a mile away and too far to walk towing a cabin bag. There is a bus service passing the hotel.
June 12, 2014
Rated 4.0 out of 5.0 by thedave113 DW East Midfland Stay
I believe that as a buisness traveller I would like to see irons in the rooms.
The breakfast leaves much to be desired the food is mass cooked and the scrambled eggs are dry and clumpy
June 10, 2014
Rated 4.0 out of 5.0 by Chölle Outstanding service
Stayed there for business, meetings and one night. Minus is that there is no shuttle to the airport even though it is very close (around 15 minutes walk).
The staff was extremely friendly and helpful!!
June 9, 2014
Rated 5.0 out of 5.0 by Lutzyx4 Just what you need to start your holiday off!
Stayed at the Holiday Inn twice for the same purpose, ready for an early flight next morning. Cant comment on the breakfasts as only had a hot drink as it was too early. Ate in the restaurant on the evening on both occasions. Very expensive for what you got and my daughter complained about her Yorkshire puddings being too hard to eat.( which they were). Would stay again and recommend but would eat cheaper elsewhere or before we arrived.
June 7, 2014
Rated 5.0 out of 5.0 by MczMcz Mcz great Value
I did the park stay and fly package and was not unimpressed....great value for money and good overall service.
June 6, 2014
Rated 5.0 out of 5.0 by Denys68 Lovely stay
Hotel was clean and staff were very quick and efficient. It would have been ideal to be told that to activate electric in your room, you need to insert your door card into a gadget next to the door inside the room! Breakfast choice is quite good but the beans were cold and the sausages not much warmer! (Although I did get there towards the end of service) The juice is watered down far too much, it tasted more like slightly flavoured water than juice. On the whole, everything else was excellent and I would definitely recommend this hotel.
June 4, 2014
Rated 5.0 out of 5.0 Overnight stay for an early morning flight.
We had an early morning flight booked at East Midlands Airport therefore we booked a hotel room to make the journey easier.
The hotel itself is located close to the airport. We took advantage of the pre bookable taxi service, £6 for the short journey straight to the airport doors.
The room was extremely clean. There were towels available in the spacious bathroom, as well as a dispenser of shampoo and shower gel.
In the main room we had twin beds, one with a firm pillow and mattress and one with a softer pillow and mattress. There is a free view TV available with good signal for most channels. There is also a small kettle with a few tea bags and coffee sachets. WiFi is also available in all rooms for no extra cost. We slept soundly in the room without being disturbed by noise from the airport.
Breakfast is served from 4am however we didn't have the opportunity to make use of this service.
Overall this room was fantastic for what we needed. I would highly recommend it to anyone with early flights at the airport.
June 3, 2014
Rated 5.0 out of 5.0 by Vickyh27 Good nights sleep, excellent value for money
Everything I could want except breakfast was a bit basic. The room was comfortable, clean, bed quite firm. Free parking and wifi. I would definitely stay here again.
June 3, 2014
Rated 5.0 out of 5.0 by Chris3hs Helpful and friendly staff
On check in and throughout the stay staff were friendly and helpful, nothing was too much trouble.
June 2, 2014
Rated 4.0 out of 5.0 by Opimum Friendly staff and comfortable stay
For a very short break (as normal in an airport hotel) this hotel is excellent. The room was comfortable and clean, and the staff friendly and helpful. In my case, the food was less than average quality and the wine expensive, but I was tired and didn't care!
June 1, 2014
Rated 4.0 out of 5.0 by Airportor Close to airport.
Nice hotel, clean and comfortable.
I couldn't tell you why, but didn't sleep well, that isn't like me.
We looked at the menu but there wasn't much choice so we went to another hotel close by. We did have a drink in the bar before and after, nice atmosphere.
15 minute walk to the airport.
May 26, 2014
Rated 5.0 out of 5.0 by CaroleArt Perfect
We booked an overnight stay with parking for the week while we flew to Majorca. Could not fault it, room excellent. Staff polite, breakfast available, even at 04:45. Taxi transfer was waiting for us to take us to the airport. Return transfer taxi was ready on our return. Will definitely use this hotel again.
May 25, 2014
Rated 5.0 out of 5.0 by Jem27 Thanks so much Holiday Inn Express East Midlands!
I needed a family room following our late arrival in East Midlands - the price was fantastic especially as it included breakfast (which was also great BTW! and loved the news being on the screens instead of same old newspapers) and the staff were so friendly and helpful it made travelling with 3 children so much easier. The room was spotless and had everything we needed. Thanks to all the staff!
May 21, 2014
Rated 5.0 out of 5.0 by Colin33 Just the ticket
Excellent impression, booked at short notice- still excellent value for money, clean and comfortable- intend to stay here more often, rather than face early start travelling to airport.
May 18, 2014
Rated 5.0 out of 5.0 by Brassylass Great value for money
Air conditioning that worked, friendly helpful staff, very comfortable bed.
May 17, 2014
Rated 4.0 out of 5.0 by Gado Convenient place to stay for both air and road travel
Good standard of Holiday Inn Express. Caters for air travellers offering early morning breakfasts etc.
Staff are professional and obviously enjoy their work which is a good indication of the quality of service you can expect.
Bedrooms and bathroom continue to be in good condition and WiFi speeds are fine.
May 12, 2014
Rated 5.0 out of 5.0 by doik Enjoyable
Was a wonderful experience from when your very capable receptionist checked me in until I left,staff were all friendly and cheerful and it was just what I needed before I flew away on business the next day,thank you to all your staff.
April 27, 2014