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Rated 4.4 out of 5 by 201 reviewers.
Rated 5.0 out of 5.0 by excellent stay My friend and I stayed for the weekend, the hotel was great value for money, clean and spacious. The staff were extremely friendly and the breakfast was delicious. I would highly recommend to stay here. It was perfect for ourr needs. October 23, 2014
Rated 5.0 out of 5.0 by An Excellent Hotel with Excellent facilities Excellent room facilities, including comfortable bed and pillows. Tea and coffee facilities. Large flatscreen tv. Excellent shower and bathroom facilities. Breakfast included in the price. Friendly and helpful staff. I highly recommend this Hotel, which I have stayed at previously and will definitely stay again. October 23, 2014
Rated 3.0 out of 5.0 by Comfortable stay The staff was very friendly and welcoming upon arrival, they recognised my IHG Gold membership (unlike other IHG hotels, which was refreshing!). Check-in was very quick taking into account the late hour of my arrival, which shows how much they are considerate towards their guests. There are probably a couple of points for improvement; one I was a single occupant and was given a twin-bed room. There wasn't any available double rooms at the time, but I felt things would have been a lot more comfortable if the two beds could be closer together, but there was a fixed table in between that prevented me to do that. Second, the parking was not included in the total rate of the hotel and was rather expensive ! October 21, 2014
Rated 4.0 out of 5.0 by Airport stay Convenient location for overnight stay and car park, disappointed there were only fixed length of parking days available. October 21, 2014
Rated 5.0 out of 5.0 by Relaxing room Used hotel for overnight stay prior to flying out on holiday. Extremely efficient, friendly staff and clean, comfortable room. The perfect relaxing start to our holiday. October 20, 2014
Rated 3.0 out of 5.0 by Good price, Good location... Average hotel We stayed at this hotel for a car show at the race circuit.. we booked 6 rooms, staying for 3 nights. Bringing a lot of custom to the hotel. Upon arrival we were greeted by very friendly reception staff and quickly directed to our rooms. The rooms are clean and tidy but they quite dark and dingy and definitely in need of a refit soon i think. We didn't eat any evening meals in the hotel but we did drink in the bar a number of times.. we found the drinks to be VERY expensive... but that's hotels for you... The free breakfast was great, plenty of choice, cereals, toasts, pastries, fruits, scrambled egg, sausages and beans. All hot and very tasty. On the Saturday morning we asked at reception if we could hire a conference room in the afternoon for a few hours and we were told by them that we could use it for free.. we were overwhelmed by this and very thankful... However when we returned in the afternoon to use this the reception staff had changed... the lady on reception we dealt with (Rebecca) was very rude towards us and made me feel like a liar... i mentioned to her what the morning reception staff had told us about using the room for free and she basically did not believe me... after explaining she simply said "well you better not make a mess in there or you will be paying!" (which we had offered to do in the first place)... as we came back and forward collecting things we needed to use we were all given filthy looks by her and made us all feel like criminals... It is a shame because the same girl also dealt with us at other times and she was very friendly... (maybe she was having an off day...) On returning to our room on the Saturday the housekeeping staff had been and it barely looked like they had done a thing.. they made our bed roughly, towels were changed and that was it... they had not stocked our toilet roll... the tissue box was never restocked during our whole stay and also the tea and coffee had not been restocked either. Not the best service by the housekeeping... Other than that.. we all slept well, check out at 12pm is great and its close to the circuit and airport so a great location... The restaurant seems very expensive though so we ate elsewhere. October 16, 2014
Rated 4.0 out of 5.0 by Great bed and good service from staff Staff where very helpful at all points. Very fast and accurate service. Even apologised for the name being incorrect on my initial check in sheet. Bed was excellent, pillows make it worth the stay. Checkout was fast and no hassle. October 16, 2014
Rated 4.0 out of 5.0 by uncomfortable bed Everything was great until we went to bed for the night. the mattress was so hard and uncomfortable. we were both up all night and couldn't sleep as very uncomfortable. October 14, 2014
Rated 5.0 out of 5.0 by great location Booked prior to an early start to our holiday. Great location, friendly staff and ideal distance to the airport. It meant that we felt reasonably fresh for the early start. Arriving mid sunday afternoon meant we could relax in the bar having a few drinks which felt like we were on our holiday already. Would recommend this hotel. October 14, 2014
Rated 3.0 out of 5.0 by Cold room Staying here quite a lot, was OK in the summer now coming into te winter the rooms are very difficult to heat, specially te bathroom.... and when the heating works its way too hot ! October 14, 2014
Rated 4.0 out of 5.0 by Nice room needs more plugs The stay was nice although the room needed more plugs. Food was very nice but needs more hot options. October 9, 2014
Rated 4.0 out of 5.0 by Great location for Donington race track. Very helpful, friendly staff. There was a good choice at breakfast but as with all buffet breakfasts the scrambled eggs don't taste at their best when they've been sitting in a warming plate. We had an evening meal the first night and although it was pleasant enough it wasn't anything special. We didn't use the restaurant again during our stay. October 5, 2014
Rated 5.0 out of 5.0 by very clean and comfortable the only fault i found was with the breakfast (there was no bacon??) apart from that there was an excellent choice October 3, 2014
Rated 5.0 out of 5.0 by Great value, clean friendly hotel. Excellent value hotel in good position for motorways. Large, clean, comfortable rooms. Excellent breakfast. October 1, 2014
Rated 4.0 out of 5.0 by Nice Night's sleep We stayed here as a sleepover before going to an Open Day with my son at Loughborough University. Nice room with comfortable beds and good facilities, in an easy-to-find location. Arriving late at night, we went straight up to bed, so the only thing that would have made it perfect would have been the option of something other than tea or coffee in the rooms, ie. hot chocolate. September 30, 2014
Rated 5.0 out of 5.0 by Friendly staff, nice hotel Very friendly staff at reception and bar/restaurant with a very good customer service. Rooms are modern and well equipped. Furniture was in good shape as well. Only the bathroom was a bit old fashioned, but clean and fully functionable. The usual UK water pressure problem, but not much the hotel can do about. Food at the restaurant could have been better in quality for the high prices, but was OK in quantity and freshness. September 29, 2014
Rated 4.0 out of 5.0 by Quiet rooms and good breakfast whilst attending a 2 day trade show at Castle Donington, this hotel was a perfect location. Modern clean facilities, with quiet rooms and a good breakfast. But it is a car drive or taxi trip from any town. September 29, 2014
Rated 4.0 out of 5.0 by Functional Very functional hotel with very friendly and attentive staff September 29, 2014
Rated 5.0 out of 5.0 by Great value for money We had a lovely stay at this hotel and wouldn't hesitate to go again. Very close to the airport, exceptionally good staff. Extremely comfortable and practical furnishings. September 24, 2014
Rated 4.0 out of 5.0 by a very enjoyable experenance well pleased will use holiday inns again.......................... September 24, 2014
Rated 5.0 out of 5.0 by Excellent disabled access bedroom A very good disabled access bedroom with plenty of room for all the equipment that is needed. Good size bathroom with plenty of turning space. Also excellent that there is an adjoining carers room which is hard to find in most hotel chains. September 24, 2014
Rated 5.0 out of 5.0 by Enjoyable experience Very clean and comfortable room and the staff were very helpful and friendly... September 22, 2014
Rated 5.0 out of 5.0 by Attentive Satff Excellent attentive staff ideal for staying prior to a flight from East Midlands Airport September 22, 2014
Rated 4.0 out of 5.0 by Recent Business Trip I found the hotel extremely suitable for my business needs. The staff were very attentive and made the overall experience very welcoming. September 22, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff from reception to housekeeping Myself and family and friends stayed for a family wedding. The staff were friendly and helpful and assisted in arranging taxis. The rooms were clean and ready for our early check-in. The breakfast was well prepared and there was plenty of choice. September 15, 2014
Rated 5.0 out of 5.0 by Superbikes Weekend We have stayed at many Holiday Inn Express Hotels and the quality of East Midlands is consistent with others we have stayed at. The reception staff were friendly and welcoming and helpful with our requests for extra beverages in the room late evening. Breakfast was included and although a limited choice of Hot food it was more than sufficient and was replenished regularly.We were there for the British Superbikes at Donington Circuit and the close proximity of the hotel made this the Ideal location. We will certainly be back. September 11, 2014
Rated 4.0 out of 5.0 by Hard bed but overall stay very good Great for airport.easy to get to off the M1.Staff great,room great,bed poor.overall very good. September 10, 2014
Rated 5.0 out of 5.0 by great stay we stayed for 1 night before our early morning flight and would recommend this hotel. It was everything we expected for a relaxing stay and was great value. The car parking was very convenient and everything went very smoothly. We would definitely stay here again. September 7, 2014
Rated 4.0 out of 5.0 by Ideal when flying from East Midlands We stay there the night before our flight, the check inn went very smooth and the staff were friendly and help full, would definitely stay there again if flying from East Midlands. September 7, 2014
Rated 4.0 out of 5.0 by Great start to my holiday Hotel staff were efficient and helpful. The rooms were clean and tidy. We had a great start to our holiday and the free parking was a bonus. I would definitely stay at the hotel again. September 5, 2014
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