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Rated 4.3 out of 5 by 158 reviewers.
Rated 3.0 out of 5.0 by Clean and comfortable but noisy Staff are great, room and facilities are as expected. Equipped with what you need, and clean (except for a very badly stained chair - who knows what that was but I certainly wasn't going to sit on it!). Windows were openable but of course then you get the noise from the road - the hotel is right on a roundabout and the entrance to a business park, not to mention the motorway which is close by and audible. Make sure you ask for a room on the back, otherwise you'll be kept awake all night if you choose to open a window rather than rely on the AC. Overall, fit for purpose but not by any stretch a relaxing place to stop over. August 5, 2014
Rated 2.0 out of 5.0 Disappointed Poor early breakfast, expensive bar prices and no WIFI available during the stay. August 1, 2014
Rated 4.0 out of 5.0 by Smooth pre-holiday stay again Easy parking, friendly staff, lovely room, good selection of breakfast cereals etc. My only disappointment was the quality of the scrambled eggs - normally fabulous, but on that morning was dry, discoloured and, for us, undedible - but the sausages were very nice! I don't like to be 'picky' or negative - but you did ask! It's a great way to start a holiday and will definitely use again . August 1, 2014
Rated 4.0 out of 5.0 by Comfortable and clean, good value Far better than other HIE hotels I've been to. Can't complain too much for the price, but the breakfast choice and especailly quality needs a lot of improvement. It is a bit of a shame -- a good boost in the dreary mornings and last service before leaving the facility is rather important on impressions. Other than the breakfast, it's a thumbs up from me! July 28, 2014
Rated 5.0 out of 5.0 by Very nice overnight stay Stayed here many times. Always received prompt courtesy service from the staff even when checking in 3am morning following flight arrival. Will stay here again. July 28, 2014
Rated 5.0 out of 5.0 by Would recommend this hotel Hotel was easy to find. The facilities available (e.g. size of room, wi-fi access) exceeded expectations. Staff friendly and helpful. Check-in and check-out processes were quick. Will definitely stay here again. July 26, 2014
Rated 4.0 out of 5.0 by Good service. Stayed one night on route to holiday destination. Quality as expected and friendly staff. July 23, 2014
Rated 4.0 out of 5.0 by Stay and fly package Good value for money at 1 nights stay with car parking for 8 nights included. However, Our room had noisy air conditioning, very thick quilt (in June), no TV remote and uncomfortable pillows. Our room on the return was much better, although both bathrooms had a nasty drainy smell, slightly less so on our return stay. July 15, 2014
Rated 4.0 out of 5.0 by As expected - All OK Standard HI Express in a convenient location. Staff very friendly & helpful. Room all OK & very clean. Would stay here again when this way again. July 12, 2014
Rated 5.0 out of 5.0 by Two rooms to cope with the family One comfortable night spent with four adults and three children. With the sofa beds out in both rooms, space was restricted but we didn't need to spend much time in the hotel. If we had, the communal seating area in reception was excellent anyway. The staff were exceptionally helpful and cheery and breakfast had a great deal of choice, including three hot items. The Pegasus Business Park location was very handy for transport links locally. Overall, we all felt that we had received good value for money, and would use Holiday Inn Express again. July 9, 2014
Rated 4.0 out of 5.0 by Comfortable Bed We enjoyed our stay at East Midlands Airport. Everything was to our satisfaction except that there was an unpleasant odour from the hand basin in the bathroom. July 9, 2014
Rated 5.0 out of 5.0 Excellent value for money recommend to everyone Fantastic hotel,the manager on duty when we arrived late one Saturday evening could not have done anymore to make us feel welcome,everything about the place is excellent could not find any fault or negative to post here....what more can I say.5 stars all round. Well worth the money an excellent choice. July 9, 2014
Rated 5.0 out of 5.0 by Great Hotel Will stay there the next time I am in the Midlands area July 8, 2014
Rated 5.0 out of 5.0 usual standards Usual standards as expected. Clean and efficient. Busy Hotel due to proximity to the Airport. Breakfast Is standard and a wee bit bland but fills you up !! July 7, 2014
Rated 3.0 out of 5.0 by Key Card Trouble Do not keep your key card with a mobile phone! I had three cards before the staff told me that little gem. July 6, 2014
Rated 4.0 out of 5.0 by Good Clean Hotel with better than average Express Breakfast This hotel was fine. Only disappointment was the extremely slow WiFi and only marginally better Pay For upgrade service. July 4, 2014
Rated 4.0 out of 5.0 by Friendly Staff Staff couldn't do enough for you, always happy to help. Pillows need replacing though all bumpy and hard, even the ones labelled 'soft' July 2, 2014
Rated 5.0 out of 5.0 by Excellent 1 night stay great value, comfortable beds, air con, free wifi, shuttle bus to airport only £50 well recommended July 1, 2014
Rated 5.0 out of 5.0 by Pefect for an overnight stay V helpful staff, clean, comfortable- couldn't fault. June 30, 2014
Rated 4.0 out of 5.0 by comfortable room and excellent breakfast stayed here when visiting nottingham university. easy to find and really good value for money. June 30, 2014
Rated 5.0 out of 5.0 by Mopie Staff were lovely, even at 4am. Nothing was too much trouble. Flight arrived late at airport due to French air strike and taxis were at full stretch with long waits. Phoned the hotel saying that we were stuck with a one and a half hour wait for our taxi. Personal transport was sorted out for us by the hotel. Thank you Holiday Inn Express! June 28, 2014
Rated 4.0 out of 5.0 by Breakfast is free, but limited. Good stay. I stayed three times in two weeks. Had a conference room for two days on two stays. I wasn't able to link to my ihg account as I didn't make the booking apparently. The breakfast was enjoyable but very limited. All that a side. Very polite and helpful staff. Thank you. June 26, 2014
Rated 5.0 out of 5.0 by Had to return We used this hotel on our trip North like it so stopped on the return trip home. The best Holiday inn Express for us yet.We always use the Express chain when possible so East Midland really stands out in our mind. June 25, 2014
Rated 5.0 out of 5.0 by Holiday Accommodation Used the Holiday Inn Express at East Midlands Airport for one night + 15 Days car parking. Excellent - quick and easy service would recommend it for the future. June 23, 2014
Rated 5.0 out of 5.0 by Excellent Service comfortable room value for money would have been rated poor, if I hadn't been able to use accumulated points. Staff were attentative and check-in and check-out were very smooth. One minor issue at dinner was resolved by staff even though I had not actually complained, just commented on a particular dish. I would definately staff at this hotel again. June 21, 2014
Rated 4.0 out of 5.0 by Good stay thanks. Enjoyable stay. Very good customer service. More options for breakfast. I.e bacon would be a great addition. June 20, 2014
Rated 5.0 out of 5.0 by 2 nights with 5 yr old great great stay, son loved it, close to donnington car boot on the sunday, close to the services, so places to eat, nice breakfast, staff on desk where lovely, couldnt complain about anything, we even forgot a few things and they provided it at front desk for free. internet FREE, breakfast FREE, GREAT FUN June 16, 2014
Rated 4.0 out of 5.0 Location The HIE web site gives the impression that the Hotel is close to the Terminal but this is stretching a point. It is nearly a mile away and too far to walk towing a cabin bag. There is a bus service passing the hotel. June 12, 2014
Rated 4.0 out of 5.0 by DW East Midfland Stay I believe that as a buisness traveller I would like to see irons in the rooms. The breakfast leaves much to be desired the food is mass cooked and the scrambled eggs are dry and clumpy June 10, 2014
Rated 4.0 out of 5.0 by Outstanding service Stayed there for business, meetings and one night. Minus is that there is no shuttle to the airport even though it is very close (around 15 minutes walk). The staff was extremely friendly and helpful!! June 9, 2014
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