Rated 4.4 out of 5 by 285
Rated 4.0 out of 5.0 by dyse As expected, good value.
Good value, perfect for overnight stay when flying early next morning.
April 16, 2015
Rated 4.0 out of 5.0 by GB49 Effiricent and hassle-free
Perfectly adequate hotel-stay experience, in-line with Holiday Inn Express standards, as expected... Great value!
April 16, 2015
Rated 5.0 out of 5.0 by JOCKI Extremely helpful and attentive booking in staff.
My wife and I stayed at this hotel at short notice after breaking down in our car, we were most impressed by the staff and would only comment that the bar prices are a little expensive.
April 15, 2015
Rated 4.0 out of 5.0 by linguist Great service, shame about the sofa bed
Great staff, nice room, good food. Excellent to be able to get breakfast at a ridiculously early hour of the morning before heading to the airport.
Just such a shame that my 6 year old felt the need to make herself a little bed on the floor because the sofa bed was horribly lumpy - I couldn't have slept on it either. I would recommend this hotel for couples, but not for families if this is the standard of the sofa beds.
April 14, 2015
Rated 5.0 out of 5.0 by columbus two first class value for money, functional, efficient and clean
A first class overnight hotel to position us where we wanted to be for a wedding. Excellent value for money ,clean efficient and functional with professional and helpful staff. The staff smiled, were interested in us and wanted to be, and were helpful. We needed milk for the granddaughter and this was provided. The room was spotlessly clean and we were able to work the air conditioning. It was comfortable and larger than expected. Nice towels and plenty of hot water and efficient shower. The breakfast was magnificent, quick and easy to obtain and included in the price so we felt we were not being ripped off, a good strategy. The holiday Inn express does exactly what it says on the tin. It is a practical and comfortable base and met our every need.
April 13, 2015
Rated 5.0 out of 5.0 by BarryKn Lovely stay
We stayed here the night before an early morning check-in for a flight to Turkey. From the start (including telephone contact) the staff could not do enough for us. They were thoroughly helpful at all times, courteous and clearly highly trained in customer care. We had booked a package of room, breakfast, transfer to airport (by Arrow Taxis) and 8 nights parking at the hotel. Despite our package being for 4 people in a taxi to the airport (only 5 minutes) there were 5 in our family group (we had booked two rooms - only one room covered on the package) they honoured the taxi with Arrow without extra charge even though we needed a larger vehicle than what the package deal offered. We were given two rooms at the very end of floor one (quiet rooms as we had asked) and they had an interconnecting door between the two rooms which was great. The evening meals were very good and food was of high quality although expensive if we had wanted main courses at around £12 per main (we didn't and stuck to chips, garlic bread, soup and pizza - all lovely). The continental breakfast suited us fine at 5.30am - plenty of choice - toast, cereals, yogurts, croissants etc. (no hot items until 6.30) and the taxi the hotel ordered to the departure lounge arrived promptly at 6am with the journey to the departure lounge lasting only 5 minutes. The taxi back to pick our car up from the hotel 8 days later after we returned from holiday was easy from the airport arrivals where Arrow Taxis have a dedicated desk.
April 10, 2015
Rated 3.0 out of 5.0 by ReesRussell Pre Flight stay
A convenient and functional hotel for East Midlands Airport. Everything was as would be expected for this type of location and hotel
April 10, 2015