Rated 4.4 out of 5 by 232
Rated 4.0 out of 5.0 by Had more than enough Stay was fine
The survey goes on forever.**********************************************
January 26, 2015
Rated 2.0 out of 5.0 by Submariner Phill No Heating
The heating in the room did not function at all and the staff had placed a pitiful little electric wall heater in the room.. Given that it was 0 degrees outside and freezing cold it was like ice in the room in my opinion the room should not have been let out in this state - however I was informed that more than one room had this fault !!!!
Probably most disappointing was that the staff opted to keep quiet about the issue and let people find out only after the room/s had been committed to and paid for I found this quite sneaky and not a very processional way to conduct a service!!!
Also the breakfast in the main being just rubbery scrambled egg very tired beans and not very nice sausage and leathery pre-cooked bacon is nt the best starting meal of the day - Sorry
January 25, 2015
Rated 5.0 out of 5.0 by Matt001 By the runway
Another great night at this property. Very easy to get on with an afternoons work and then relax into the evening and get a pretty good nights sleep. Staff are very very helpful and overall I am certain I will be back there again for some further stays in the future.
January 25, 2015
Rated 4.0 out of 5.0 by Big Sister Grimm great room, and excellent service, BUT
My first overseas holiday for 10 years or so, so I agree that I am not your average customer.
I booked in for an overnight stay prior to flying out the next day, and was extremely happy with the booking service, the check in and the room.
My only serious comment, which I feel you should definately consider, is that someone NOT on business and booking into your hotel, is on a budget, and possibly a tight one, having saved up to go away.
Like me! So the prices on the menu for dinner came as a big shock. I know the approx costs of, say Chilli, pasta dishes, and the old home standbys, and although the cooking which was good, I do question the prices charged. Add a vegetarian section to your menu to disguise the fact that such dishes are budget ones. Vegetable , salads, beans and pulses are cheap to cook but can be very tasty and healthy. The latter 2 also freeze well! Get this right
January 22, 2015
Rated 5.0 out of 5.0 by Whistleblower Great location & great staff / atmosphere
Great location close to M1 / A50 / A42 & East Mids Airport. Staff really nice and welcoming; everything was no problem at all - nice to see a smile on a face even with an after midnight arrival... and on departure! Welcomed as a Platinum member of Rewards Club - thank you. Room very clean and spacious (for a HI Express). Breakfast was OK as always at HI Express; nothing great but OK. Nice to stay here again & will do so next time this way.
January 18, 2015
Rated 5.0 out of 5.0 by 2childrenunder5 Got a Quiet Room
We asked for a quiet room, and Emma arranged for us to stay in the room right at the end of the hotel. We were there for 2 days and didn't hear a sound from other guests at night. Exactly what we wanted, thank you.
Good location for visits to the Midlands, we went to Stoke and Burton to see family and friends.
Booked on a point break. Treated exactly the same as paying guests
January 12, 2015
Rated 5.0 out of 5.0 Excellent for airport stay
Situated a mile from airport, bus service outside to take you to airport or taxi £6.00. Very comfortable stay. First class staff, we stayed on Xmas Eve for one night and they couldn't do enough for us.
January 10, 2015
Rated 5.0 out of 5.0 by Like things to be perfect Quite good but needs a little checks in bathroom
Some small points, socket near TV too low could not fit my USB plug in because its to low to the table top.Shower tray had a small leak and brown stains along the glass, corners in the bathroom needs dusting.
January 6, 2015