Rated 4.3 out of 5 by 158
Rated 5.0 out of 5.0 by Asrosa Proximidad al aeropuerto.
Hotel silencioso y confortable muy adecuado para alojarse cuando se va a viajar desde el aeropuerto de East Middlands.
August 24, 2014
Rated 2.0 out of 5.0 by chrisdl Friendly service, but mediocre hotel
The personnel is perfectly friendly and smily in this hotel.
However, I was disappointed with the cleanliness, the slow internet, and horrible breakfast. Also, the food offered in the restaurant isn't very good, but there's a good range of selection and it stills your hunger.
Our bathroom floor wasn't cleaned properly for the 2 days we stayed (cigaret ashes(??) behind the toilet, in a non-smoking room!), restaurant carpet floor and chairs were disgusting (crumbs and dirt underneath tables and and the chairs), back of the chairs were full of fingerprints, one evening our table only got cleaned when we asked, breakfast is mediocre, no vegetables available (no lettuce, tomato, nothing), cheese was hard at the edges on our second day, toaster made burned toast, trays were wet, bread and food in general were of bad quality, there were stains on my outside bed sheet and a hair on my pillow. If the price was a bargain, I could live with it, but I paid the full price. Not cheap, and worst value for money ever, I believe.
August 23, 2014
Rated 4.0 out of 5.0 by Decadence Attentive Staff
Although the hotel was busy and dealing with a large party of holidaymakers, they took time and trouble to try and resolve a booking problem I had, and went out of their way to try to help. the service in bar and restaurant was compromised by the needs of the large party, but the staff made every effort to minimise the effect on other guests, and were generally successful. I enjoyed my stay and would recommend this hotelto anyone wanting to stay in this area
August 17, 2014