Rated 3.8 out of 5 by 60
Rated 2.0 out of 5.0 by reedlange underwhelmed and undelivered
My family and I stayed here during a long road trip for the Holidays. This HIE was the last stop on our trip and the 4th HIE we stayed at on the trip. Although the room was clean and warm and bed comfortable, we were surprised at some things that could have made our final night on the road more enjoyable.
upon arrival at the previous HIE we were greeted with a warm smile and several treats, bottles of water and thank yous for being IHG club members. Not here, we were handed the key and told breakfast would be served in the morning. In our room, all of the lights (including the one on the bedside table were connected to the switch by the door. All the light had to be on at the same.ugh...this also meant that the plugs(to charge our cell phones) were also connected to this light switch. I am sure we could have figured out an intermediate solution but after driving all day and getting a baby to sleep that was the furthest thing from my mind (we ended up charging our phones in the bathroom).
Again nothing horribly wrong with the room...but the service was disappointing especially after several stays with HIE on this trip!
December 4, 2013
Rated 5.0 out of 5.0 by Corky1950 Comfortable & Clean
we have stayed at this Hotel several times, we have always found it very comfortable and friendly. Nice breakfast in morning and staff keep it filled and clean.
We highly recommend this hotel!
November 20, 2013
Rated 4.0 out of 5.0 by Jillybean1953 Comfortable hotel
Clean & comfortable beds. Friendly staff & easy parking. Close to Drake campus. Only complaint was we got the last two rooms so were right across hall from breakfast room which opens at 6:30 am. Otherwise a decent place to stay especially with free breakfast included.
November 18, 2013
Rated 5.0 out of 5.0 by Marriedatlast Best ever!
Our stay at this HI Express could not have been better! The staff was so very helpful and friendly. The quaint location close to Drake University was very quiet and restful. Location was convenient to downtown and local restaurants. The Drake Diner adjacent was the best. We would love to return to DesMoines and enjoy this motel once again.
November 18, 2013
Rated 5.0 out of 5.0 by Nancy1483 great hotel and location
We always enjoy the proximity to our Drake student. Beds are comfortable, room is clean and the complimentary breakfast is a great perk.
November 9, 2013
Rated 5.0 out of 5.0 by janners49 Great service
Staff was very helpful with college campus maps, breakfast suggestions which were excellent and finding us a pizza place that would deliver to our room late Friday night when we arrived. We will definitely book reservations here at this location next time we visit Drake University. And it is within walking distance of the campus, so my car basically was parked in the lot all weekend until we returned home on Sunday
November 4, 2013
Rated 5.0 out of 5.0 by Jchars Great hotel
We stayed for a family wedding. Very organized and comfortable. Nice price too! Great breakfast! Wow good breakfast! Nice exercise room.
October 23, 2013
Rated 5.0 out of 5.0 by Bulldog2014 Clean and comfortable.
Everything at the hotel was great. The room and bathroom were clean, comfortable and spacious. It was quiet and we felt at ease. The only complaint I have is the breakfast room is quite small and was very crowded in the morning and the only fresh fruit option was a banana. I would have liked to have some other fruit choices.
The hotel is just a block from the Drake campus which made visiting the school very easy.
There was a small workout room which looked nice. No pool or hot tub which I missed having.
October 22, 2013