Rated 4.1 out of 5 by 278
Rated 5.0 out of 5.0 by kveh26 Fine Stay
Everything about my stay was pleasant. I will stay at this hotel the next time I am in town.
November 23, 2015
Rated 5.0 out of 5.0 by Drake supporter Positive overall accomodations
My wife and I will be returning multiple times during the Drake U. basketball season. It fulfilled very well our expectations. Very good positive experience. The breakfast was very good.
November 7, 2015
Rated 5.0 out of 5.0 by drakemom2013 Great Location, Clean, and comfortable beds.
Great place to stay if you have a student at Drake University.
Friendly staff, comfortable beds, clean, nice breakfast, easy to get in and out.
Next to the Drake Diner which has great food!
We always try to stay here when visiting my daughter.
November 5, 2015
Rated 5.0 out of 5.0 by Old IT guy Business Stay in Des Moines
Very nice hotel and food in easy walking distance. Clen large rooms.
November 2, 2015
Rated 3.0 out of 5.0 by drock534 Not Up to Holiday Inn Express Standards
I normally only write positive reviews, but I was invited to review my stay here, so I feel I should and be honest about it. Frankly I was rather disappointed in this property. It was very convenient for my stay during business in the area, but had I been with my family, as I normally am, they would have given me an earful. It is an older hotel and a bit on the tired side. I always stay at Holiday Inn Express whenever possible and this was the FIRST time they have disappointed me. I realize that the front desk help was more than likely college students, but they just didn't really seem to care that I was there. Don't get me wrong, they were courteous and efficient, but beyond that they were lackadaisical, which is unlike any other Holiday Inn Express experience. Normally the front desk help is over the top friendly.
As far as the room goes, it was in need of a full redo. The carpet was newer and clean, but the furnishings were getting dated and the bathroom was the worst. It had an older toilet, sink and tub and the tub drained extremely slowly, which meant I had to stand in about three inches of water by the time I was finished. To me, this is just unacceptable and is just lack of routine maintenance. Again this is my first, less than perfect experience and I hope my last. I love Holiday Inn Express and I don't want to have to do extra research to make sure that a property is nice before I book it. I expect them to always exceed my expectations and they always have until now. Go ahead and stay here if on business and if you need the convenience, but if you are with your family I would look elsewhere. It pains me to do a negative review, but this Holiday Inn Express is not up to the standard that has been set.
November 1, 2015
Rated 5.0 out of 5.0 by samanthad7 Love this place
I absolutely love staying at the Holiday inn Express by Drake. Always an awesome night of sleep, and the hotel room is always so clean and comfortable. If I could move in here, I would!
November 1, 2015
Rated 5.0 out of 5.0 by LW1944 Nice Place
We enjoyed our visit back to Drake University for Alumni Weekend. This hotel is an ideal location and a plus was the friendliness of every single employee. Also the hot breakfast was very nice.
October 28, 2015
Rated 2.0 out of 5.0 by Lee5678 Needs serious redesign of reception/eating area and control of sewage odors
Nice rooms, clean and convenient.
HOWEVER, there was a horrible sewage smell in the reception area which reoccurred the next morning.
The eating area is in a dark hole across from someone's hotel room. Very unappealing.
The reception area has 3 chairs, again very unappealing.
We will not stay there again.
October 27, 2015