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Rated 4.5 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 clean comfortable bed---friendly staff Spent two weeks in this particular hotel-- left everday early in the am after having breakfast-- (included basic- no wow but always food for everyone) came back late at night and always someone in lobby to say good morning - hello or good night-- that is awesome when your away from home-- a friendly smile always - great staff beds always made neatly-- comfortable beds great service cannot complain -- will definetly rexommend and continue staying in future December 16, 2014
Rated 5.0 out of 5.0 by Great service We checked in at 1;30am the night clerk's Name was Raven,she was the best I believe I have ever dealt with and we have traveled a lot. Then when we checked out the next morning that clerk who I don't remember her name was just as friendly and helpful. December 16, 2014
Rated 5.0 out of 5.0 by Above This HIE had all the amenities I like...decent size in-room fridge/microwave/coffee December 16, 2014
Rated 5.0 out of 5.0 by Convenient and Pleasant My quick overnight at HIE in Desoto was as expected. Clean. Convenient. Comfy. The staff was especially friendly and helpful. The breakfast seemed to have more options than normal. The location was next door to a Cracker Barrel restaurant, which was nice for a good supper on arrival. A little noise in the room next door, but it didn't last long. Dandy in Desoto. December 15, 2014
Rated 3.0 out of 5.0 by Disappointed We had previously stayed at this hotel and had a good experience. This time we were disappointed because of a lack of hot water. After calling the front desk, they said they would check the boiler temperature. I expected that out of courtesy they would have called back to let us know what to expect. They did apologize at checkout, but that doesn't replace good customer service. December 11, 2014
Rated 5.0 out of 5.0 by Cleanest hotel Ever We were in Desoto for a gymnastics meet and had a lot of little girls running around. The staff was friendly and helpful when we asked questions or needed anything They were very tolerant of the kids and the disarray that seemed to follow them around. The BEST thing was this was one of the cleanest and picked up Hotels I have ever stayed in. If you left something in the lobby, before you could make it back downstairs, it was picked up and trashed or at the front desk. Nothing sat out more than a few minutes before it was picked up. The room was also extremely clean. I am a ceiling and behind the door checker and they know how to clean!! December 11, 2014
Rated 5.0 out of 5.0 Great staff I, would recommend this hotet to all my friends that will be traveling to Desoto area. Excellent staff and service. December 7, 2014
Rated 4.0 out of 5.0 by Easy to get to and comfortable After navigating the Dallas traffic in rush hour, it was enjoyable to easily find this hotel near the interstate. The hotel is very nice and comfortable. I stay at many Holiday Inn Express locations and this is one of the "good ones". December 2, 2014
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