Rated 4.5 out of 5 by 147
Rated 5.0 out of 5.0 by dbest Staff and very clean property
Staff was awesome and property was very clean...LOVED my stay!!!
September 17, 2014
Rated 1.0 out of 5.0 by cajun lady 65 phone call from GM
I travel a lot for business and always choose the Holiday Inn as the place I stay. I usually stay at the Mesquite Tx location but my last few stays I stayed in the Desoto Tx location. The room smelled like "wet dog" but I did not complain , i was only there a couple of days and I normally have a great experience with holiday Inn. I received a phone called 2 days after I checked out (on the 12th) saying a towel and a sheet had blue ink stains and I was being charged 35.00. I told her I did not make those stains and said I would not pay for it but the GM insisted this was something I did and was being charged regardless. I asked to speak to her supervisor and was told there was no one else only her. Really.... eventually after arguing back and forth she said she would not charge me but I still see 35.00 pending on my account.
This is the only problem I ever had but I will say that infuriated me to say the least.
Thanks for listening
September 13, 2014
Rated 5.0 out of 5.0 by MichaelWillis Very nice room and staff
The lady at the front desk was extremely friendly and helpful. Great personality and made us feel as we were guest in her own home. She should be rewarded!
The room was great, The breakfast was awesome. I would definitely stay here again and recommend this hotel.
September 11, 2014
Rated 5.0 out of 5.0 by Leeland Clean and Comfortable
Front Desk very friendly. Hotel is very clean and quiet. Breakfast is ok.
September 11, 2014
Rated 5.0 out of 5.0 by SunnyD55 Incredible Staff!
Anjel, Raven, Jessica and David made my family feel at home. Thank you!
September 9, 2014
Rated 5.0 out of 5.0 by Sue1360 Just Passing Through
We always stay at a Holiday Inn Express. No matter where, we know it offers clean, comfortable rooms, accommodating staff, and free hot breakfast. This location's staff was the most welcoming and friendly of any we've encountered. They really made us feel welcome
September 7, 2014
Rated 5.0 out of 5.0 by dianna.a Enjoyable stay
Clean hotel, easy access to restaurants and interstate. Very friendly and accommodating staff.
September 6, 2014
Rated 1.0 out of 5.0 by reddawg33 Bad Service
My family and myself did not enjoy our stay in the DeSoto hotel. I wll never stay at that hotel again!
September 4, 2014