Rated 4.5 out of 5 by 151
Rated 2.0 out of 5.0 by Gina Weena Experiences at Holiday Inn Express and Suites Dallas South Desoto
We stayed at this hotel because it was close to where we were going for my cousin's graduation ceremony. We strive to stay only at Holiday Day Inn Hotels when we travel. Therefore, we have had many stays at other Holiday Inn Hotels. We were disappointed in housekeeping at this hotel.
September 27, 2014
Rated 5.0 out of 5.0 by Vinnie58 Great Service
Would stay there again. The personnel was very helpful and courteous. I highly recommend this hotel and any Holiday Inn.
September 23, 2014
Rated 5.0 out of 5.0 by boiserecept clean and available
It is always available in the area I need to stay in. They always have availability.
September 22, 2014
Rated 5.0 out of 5.0 by SunnyD55 Feels Like Home!
The hotel is modern and super clean. The pool is clear and breakfast is very satisfying (try the pancakes!).
Raven is the very definition of professionalism and always has a smile for you. Anjel is truly service oriented. She's like a whirlwind, and she knew when to approach us and when to leave us to our meal. Jessica is the epitome of grace under fire, the calm in the midst of chaos. And Dawn is hospitality at its best. She makes us feel like we've come home.
The best Express at which I've stayed. I keep coming back!
September 20, 2014
Rated 5.0 out of 5.0 by dbest Staff and very clean property
Staff was awesome and property was very clean...LOVED my stay!!!
September 17, 2014
Rated 1.0 out of 5.0 by cajun lady 65 phone call from GM
I travel a lot for business and always choose the Holiday Inn as the place I stay. I usually stay at the Mesquite Tx location but my last few stays I stayed in the Desoto Tx location. The room smelled like "wet dog" but I did not complain , i was only there a couple of days and I normally have a great experience with holiday Inn. I received a phone called 2 days after I checked out (on the 12th) saying a towel and a sheet had blue ink stains and I was being charged 35.00. I told her I did not make those stains and said I would not pay for it but the GM insisted this was something I did and was being charged regardless. I asked to speak to her supervisor and was told there was no one else only her. Really.... eventually after arguing back and forth she said she would not charge me but I still see 35.00 pending on my account.
This is the only problem I ever had but I will say that infuriated me to say the least.
Thanks for listening
September 13, 2014
Rated 5.0 out of 5.0 by MichaelWillis Very nice room and staff
The lady at the front desk was extremely friendly and helpful. Great personality and made us feel as we were guest in her own home. She should be rewarded!
The room was great, The breakfast was awesome. I would definitely stay here again and recommend this hotel.
September 11, 2014
Rated 5.0 out of 5.0 by Leeland Clean and Comfortable
Front Desk very friendly. Hotel is very clean and quiet. Breakfast is ok.
September 11, 2014