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Rated 4.5 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Great little hotel Good location. Restaurant nearby. Comfortable rooms and beds. Great value for the price. Thank you for a very pleasant stay. January 8, 2015
Rated 5.0 out of 5.0 by Excellent Staff Front Desk staff DAWN provided first class service. January 1, 2015
Rated 5.0 out of 5.0 by Excellent place to stay! We stayed overnight on the way to San Antonio. Excellent place with superb service. Vey friendly staff. Will be back there if we are on the way again, or even when visiting Dallas, TX. December 30, 2014
Rated 5.0 out of 5.0 clean comfortable bed---friendly staff Spent two weeks in this particular hotel-- left everday early in the am after having breakfast-- (included basic- no wow but always food for everyone) came back late at night and always someone in lobby to say good morning - hello or good night-- that is awesome when your away from home-- a friendly smile always - great staff beds always made neatly-- comfortable beds great service cannot complain -- will definetly rexommend and continue staying in future December 16, 2014
Rated 5.0 out of 5.0 by Great service We checked in at 1;30am the night clerk's Name was Raven,she was the best I believe I have ever dealt with and we have traveled a lot. Then when we checked out the next morning that clerk who I don't remember her name was just as friendly and helpful. December 16, 2014
Rated 5.0 out of 5.0 by Above This HIE had all the amenities I like...decent size in-room fridge/microwave/coffee December 16, 2014
Rated 5.0 out of 5.0 by Convenient and Pleasant My quick overnight at HIE in Desoto was as expected. Clean. Convenient. Comfy. The staff was especially friendly and helpful. The breakfast seemed to have more options than normal. The location was next door to a Cracker Barrel restaurant, which was nice for a good supper on arrival. A little noise in the room next door, but it didn't last long. Dandy in Desoto. December 15, 2014
Rated 3.0 out of 5.0 by Disappointed We had previously stayed at this hotel and had a good experience. This time we were disappointed because of a lack of hot water. After calling the front desk, they said they would check the boiler temperature. I expected that out of courtesy they would have called back to let us know what to expect. They did apologize at checkout, but that doesn't replace good customer service. December 11, 2014
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