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Rated 4.6 out of 5 by 77 reviewers.
Rated 4.0 out of 5.0 by Excellent stay The front desk clerk was very friendly, you walk through the doors and they greeted you with a hello and a smile. Rooms clean, bathroom stocked with plenty of towels. The beds were clean, smelled very fresh, and were very comfortable. Not your ordinary continental breakfast, loved the variety we had to choose from. Didn't have to go somewhere else to eat. I would recommend this hotel to everyone. February 26, 2014
Rated 4.0 out of 5.0 by Wonderful Arrival Experience Requested early check in and late check out. They were happy to accommodate me and my requests. We called when we arrived in the area to ask when our rooms would he ready, they asked how long it would take us to get to their location and said the three rooms would be ready when we got there. The only issue we had was the water temperature in the bath/shower area. One of our three rooms had no hot water, the other two rooms had warm enough water to have a comfortable shower. February 26, 2014
Rated 5.0 out of 5.0 by Awesome Room It was awesome the room was perfect and the bed was one of the most comfortable beds I have ever slept on. I will be coming back and visiting this hotel in the future. February 26, 2014
Rated 5.0 out of 5.0 Wonderful experience during a difficult time for me and my family The staff that I encountered was so, so, so very nice, kind helpful all of the above in kindness! Doris was wonderful! My family and I had experience a house fire and was very encouraging and a true bless in making sure that we were taken care of. I will go again and highly recommend this property to all. February 9, 2014
Rated 5.0 out of 5.0 by What an Amazing Stay.! Bruce was by far the best front desk clerk I've ever met.! It was 11pm and he found us a great room away from commotion.! I'll recommend this hotel to everyone I know from now on.! He made my wife and I feel very welcome and gave us a great room on the first floor.! He called and checked on us 30mins after our check in. Best stay ever.! February 5, 2014
Rated 5.0 out of 5.0 by BEST STAFF and STAY EVER I had the pleasure of staying at the Holiday Inn Dallas South-Desoto recently during a business trip. Upon my arrival, There was some confusion regarding my reservation but Dawn, the manager, was quick to resolve the issue with a welcoming smile. As the details were being worked out, we discussed some must see things to do during my visit.. She made me feel right at home. It is obvious that she loves her job and she takes great pride in her work. The hotel room was clean and spacious, although I must admit, I went straight to bed, after traveling most of the day. The bed was very comfortable and I was able to go right to sleep, great pillows. The breakfast was delicious and the blueberry muffins were my favorite. The room was nice and my only regret was that I couldn't stay longer. Next time I am in the area, I will return to this hotel and I would recommend anyone consider staying here. February 3, 2014
Rated 5.0 out of 5.0 by Friendly staff and very clean This Holiday Inn Express has an updated modern look. It had a ceiling fan in my room. When checking in I was greeted by a friendly front deck staff and sales manager. I asked if this was a new building because how clean it was, only to be told it was several years old. It is very clean inside and outside. February 2, 2014
Rated 5.0 out of 5.0 by Great staff. clean, accommodating service-best staff. I want to commend this Holiday Inn in Desoto, Texas. I was recently there for a week while I had to be out of my home in Dallas, Texas due to a plumbing, restoration and repair of my home. Two of three toilets down and bathing (I thought) not possible. I remembered staying there before and that it was clean. But this time I got to know the very, very qualified staff; I would like to name first names (I don't know last#. Dawn, the manager, Joseph #exceptional person# a desk representative and a very smart and kind person. Also Richard, very smart, very kind. I loved my stay in Desoto, Texas at the Holiday Inn; finally I was able to breathe somewhat during a very difficult time in my life #with my townhome torn apart). January 21, 2014
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