Rated 4.6 out of 5 by 127
Rated 5.0 out of 5.0 by NANNY Marie Great stay with friendly service
The front desk help was great Dawn and I had quiet a conversation ,I like to meet people, she loved my accent handed down from Cajun country. And made sure we had breakfast before we left the hotel for our 300 mi trip back home, seniors need that breakfast thank you very much. Because we like to start out early as possible ..
August 15, 2014
Rated 5.0 out of 5.0 by Russell67 Excellent staff
A guest had a huge party during our stay, so the staff was overworked on this weekend . Even with that going, every staff member we ran into would stop what they were doing and say hi, and ask if they could do anything for us. On Saturday night the parking lot was over full. We had no place to park on site, when the manager saw us, she ran out and move her car so we had a close place to park. The best customer service we have ever had!!! We are looking forward to coming back. Thanks for the great stay!!!
August 15, 2014
Rated 2.0 out of 5.0 by Martymar No Hot Water!
For both days I had no hot water when taking a shower. On the day of checkout I called the front desk again, letting them know about no hot water again. I checked out at 10:40am and she told me she was about to call my room to let me know that the thermostat had been reset and I should have hot water. Well checkout was at 11:00am!!!! It's a shame the money you pay for a hotel room and both days you receive a cold shower.
August 13, 2014
Rated 3.0 out of 5.0 by hillx2 Leisure
This hotel is not in a great area, but it is convenient and reasonably priced.
August 11, 2014
Rated 5.0 out of 5.0 by 1 and only 1 and only
This hotel is awesome. There were many different events going on and they never interferred with the regular daily flow.
August 6, 2014
Rated 5.0 out of 5.0 by Psp1136 Excellent experience
We stayed at the Holiday Inn Express in Desoto, Tx. It was a great experience. Super breakfast buffet with many good choices and the staff was extremely helpful, we will definitely stay there if we go back that direction.
August 5, 2014
Rated 5.0 out of 5.0 by Sisters4 Comfortable bed and Great service
My family and I had a great time. I would use this hotel if and when I visit the Desoto area. Everything was great at the hotel. A lot of very friendly people and staff at the hotel.
August 1, 2014
Rated 5.0 out of 5.0 by taney Nice Hotel
Room was nice and clean. Staff was very friendly and accommodating. The only thing is pancake maker was out of service and we really wanted pancakes on day 2.
July 31, 2014