Rated 4.4 out of 5 by 58
Rated 5.0 out of 5.0 Met every need
This was our first time in Destin, and it was the best vacation experience ever. The staff was very courteous and helpful. We arrived early because we came from a different time zone, and they allowed us to check in very early. The only complaint is that there were 4 children bouncing and jumping all night in the room above us, and we heard it all.
November 13, 2013
Rated 5.0 out of 5.0 by Canric Overall quite satisfied
The room was nice, decorated well with a modern feel. The staff was friendly and helpful. The bed was quite comfortable. The hallway noise was a little louder than I would expect.
We did experience one issue: On our first day we wanted afternoon coffee, and when I took the coffee pot from the service tray in the room I found a big wadded up ball of what appeared to be human hair. This led me to believe the coffee tray was not cleaned between guests. Pretty gross. We wrapped it in a tissue and took it to the front desk personnel. Although they said they were embarrassed and offered another room (which would have been a hassle, as we'd already settled in), I did expect some type of comp on the room rate, but no! That was the one problem, albeit an icky one.
November 12, 2013
Rated 5.0 out of 5.0 by Mobile2 Comfortable Rooms
Rooms were spacious with comfortable beds and long cozy pillows, location is great as close to eating and beach within walking distance, or drive & park, very pleased and will stay again,
November 7, 2013
Rated 5.0 out of 5.0 by ttc87 CLEAN, comfortable bed & friendly staff
This is a great location! One and one-half blocks from Destin beach. Very clean hotel, comfortable beds, inexpensive and a good breakfast as well. I will definitely stay her again!
October 29, 2013
Rated 4.0 out of 5.0 by Nettye Anniversary
We had a pleasant stay. The one thing that we did not like the walls were very thin the people next to us were very loud talking late at night. My husband called the front desk to ask them to ask the people to tone it down and they did so. This was the first time we stayed at a hotel where we could here the next door neighbors so clearly.
The staff were very friendly and efficient.
The location was perfect. The beach, restaurant's and shopping within walking distance.
The breakfast was good. We were glad we did not have to go out for breakfast each morning, very convenient.
Why is it that you charge more to get a better rate while booking? I don't like that. No ones knows up front if they will have something important come up and might need to cancel or reschedule their stay.
October 26, 2013
Rated 5.0 out of 5.0 by SArroyo27 Awesome Stay
This place was an awesome stay for a great price. Room was very clean with the exception of some dust on the air condition vents. Great location walking distance to the beach. But not too close to where you were away from it. Good shopping nearby and several places to eat. Very friendly staff and awesome breakfast. This was a getaway for me and my wife who is very picky. She loved everything about the Hotel and we would definatley recommend to others. We will definatley stay at this chain again.
October 23, 2013
Rated 2.0 out of 5.0 by Dillon22 Noise issues with no help from staff
We stayed on a Saturday night and there was a youth soccer team staying in the hotel. The kids ran up and down the halls all night and we couldn't sleep. We finally gave up at 6am and got up to check out. We told the front desk clerk that the room was lovely, but we had an issue. She said, "Was it the kids?" So the staff knew there were issues all night and did nothing to revolve them. This was supposed to be a quick and fun getaway for us and it was ruined by staying at this hotel.
October 23, 2013
Rated 4.0 out of 5.0 by BevverlyR comfortable and convenient
A great place to stay. WIFI log in was difficult to understand, and received very little help from the desk staff. Ice machine was nearby and was noisy, especially at 6 AM. Room was very clean and comfortable. Overall a nice experience.
October 22, 2013