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Rated 4.4 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn at Destin, Fl It was a nice hotel and stuff at the front desk were very friendly. I would recommend this place for others. August 25, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I Ever Stayed At Check in was fast and efficient, room was ready. Chris & Crystal at front desk were very pleasant and very accommodating. Lovely large room, very comfortable and spotless. Breakfast room was large and menu was fantastic. One of the best I've seen. So many choices, items were fresh and every morning there were different egg dishes; scrambled, western omlettes, cheese omlettes. Bacon or sausage. Pool area was very relaxing. Will be back again. Thanks for a great stay. August 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Review My stay at this hotel was perfect! Great variety for breakfast, clean rooms, August 17, 2014
Rated 5.0 out of 5.0 by Great Staff and Nice Rooms I was very pleased with my stay. All the staff members I dealt with were extremely pleasant and friendly. The room was very comfortable and clean. Housekeeping was great about coming in and cleaning everyday. I would definitely stay here again and recommend it to others. August 16, 2014
Rated 5.0 out of 5.0 by Wonderful vacation spot! I was very pleased with the staff at this hotel and the cleanliness!! August 12, 2014
Rated 5.0 out of 5.0 by Lovely stay at Holiday Inn Express and Suites The staff was marvelous. The lobby was always clean and the internet was always available. The pool was refreshing and the beach was so accessible. We walked to the beach each day. Stephen, Chris and Amy were terrific staff and helped us in every way. August 7, 2014
Rated 5.0 out of 5.0 by Great location! Wonderful place to spend a mini-vacation! Great service by friendly staff. Short walk to beach, restaurants, August 5, 2014
Rated 5.0 out of 5.0 by Good location in Destin This hotel is in a good, centrally located spot in Destin. Walking distance to the beach and several shops/restaurants. We made the walk down to the beach several times during our stay and found it to be pretty easy. The highlight of the trip was definitely the housekeeping staff who recognized our need for a clean room to return to around lunch time for the kids' nap time. They had the room ready for us each day without us asking! Definitely recommend getting down to breakfast early since the room gets packed quickly. We ate around 7-7:30 each day and didn't have any trouble. August 3, 2014
Rated 4.0 out of 5.0 by Excellent Stay When we arrived at the hotel Stephen checked us in. He made us feel welcome. The housekeeper that took care of our room took care of us like we were family. The young lady that checked me out Wednesday morning was also exceptionally nice. I apologize for not remembering there name. Will recommend hotel. Great Stay August 2, 2014
Rated 5.0 out of 5.0 by Destin! Enjoyed our first visit to DESTIN! This Holiday Inn was a great choice.....very safe, a couple of blocks from the best beach in the United States, and located near shopping!!! July 15, 2014
Rated 5.0 out of 5.0 by Great Stay Great experience all the way around. Would recommend this location. July 14, 2014
Rated 5.0 out of 5.0 by Typically great Holiday Inn Express We stay at a Holiday Inn Express almost everywhere we go. I love the consistent value and service we get everywhere. This one was no different. Check-in, the stay,and checkout was perfect, as usual. We only had one issue, and it was resolved immediately. The only thing that could have been better is the beds. The mattresses were not the same as at most of the other places. They were not as comfortable. They were just ok. Other than that, the price, service, and location were wonderful. We will stay there again when we go back to Destin. July 12, 2014
Rated 4.0 out of 5.0 by Convenient Hotel and good service good location staff was very friendly relatively good service July 9, 2014
Rated 5.0 out of 5.0 by Friendly Staff & Clean Loved our stay here wish it was more than one night especially after meeting the staff Stephen & Ammie at the front desk are very welcoming and friendly. Cindy was the housekeeping lady on floor 1 we walked in hall and she had a big smile greetings us in. Walked in the room to find a handwritten card let us know she is available if we needed anything. We needed more towels and in less than 2mins she had them ;)! Will be staying here again for sure. EVERYTHING is within walking distance the beach, restaurants, stores, mall. We walked that night! Thank you again for a pleasant stay! July 8, 2014
Rated 5.0 out of 5.0 by SUPERIOR CUSTOMER SERVICE!!! My stay at this hotel was awesome! We are planning to come back in September and have already booked with this particular hotel. Jackie our housekeeper was great. She did an awesome job of cleaning our room and keeping everything stocked. Tomi, the attendant in the laundry room was just a doll! She was so, so helpful to us. Whatever we wanted she made sure we got it. Every single staff member that passed us spoke and asked if we needed anything. The front desk clerk (I can't think of her name), allowed us to check in early so that we can go ahead and hit up the beach. Everyone had a smile on their face our entire stay. The rooms were clean and very neat. The beds and pillows were very, very comfortable. I didn't want to get up. LoL! This hotel is accessible to everything including the beach. We walked to the beach everyday. We throughly enjoyed everything about our stay at this hotel! June 25, 2014
Rated 5.0 out of 5.0 by Fabulous and helpful staff The staff is great, very friendly and helpful. The room was wonderful. Close to the beach and the strip of Destin. June 24, 2014
Rated 5.0 out of 5.0 Great staff and immaculate rooms As with almost every hotel in my experience, the mattresses are WAY too hard. I suggest you follow the Sheridan's model when it comes to mattresses. But the hotel itself was fantastic. June 18, 2014
Rated 5.0 out of 5.0 by Nice Facility One staff member was rude but the rest were very wonderful. Beds are low and hard. Overall very nice hotel June 16, 2014
Rated 5.0 out of 5.0 by Much needed vacation awesome staff i love the holiday inn brand i am a gold member and stay in hotels all the time thanks for making my family feel at home. Thanks from the Davis family June 10, 2014
Rated 4.0 out of 5.0 by beds we will be back. the weather was great, atmosphere was also quite nice. My family thought the room was small, esp. considering the rate and area we were staying . June 9, 2014
Rated 4.0 out of 5.0 by Dirty wash cloths hanging in bath Gross Disgusting dirty hand towels hanging on top of shower curtain. This just should not happen. June 5, 2014
Rated 5.0 out of 5.0 by Destin trip We have stayed at this hotel in Destin many times an always feel at ease and comfortable. Normally, the breakfast is good but this must have been a bad week as the eggs were burned, the sausage was not real sausage and the lady in the breakfast area seemed unfriendly and stressed. However, I am sure at times she must have felt overwhelmed because she is the same person we have always seen there and she was great in the past.. June 5, 2014
Rated 2.0 out of 5.0 by Poor ROom Service We were in town for 3 nights. We had to ask twice on the second day to get the room servicedand finally just asked for some clean towels for the second night. We then demanded the second morning that they clean the room and supply fresh towels. We still slept on the same sheets for three nights. I would think that for the cost we should have had clean sheets each night. May 30, 2014
Rated 5.0 out of 5.0 by Amazing Staff We arrived early after driving all night and the staff was able to accomodate our early arrival and let us check in early. One of the nights we were there the hotel had a broken hot water heater and the plumbers bailed on them without fixing it. The hotel refunded that nights stay. They staff was amazing. They had lots of complaints to deal with and handled them all very professionally. The front desk staff was amazing with every interation we had with them. Especially Amee and Crystal! May 8, 2014
Rated 2.0 out of 5.0 by Unclean room and difficult customer service from IHG rewards It took over 25 minutes and 3 employees to use my IHG platinum points on this room. There were stains in the tub and the bathroom smelled badly. The grout and shower head were dirty. We called the desk to complain about neighboring rooms being too loud all night. The staff on site was very nice and professional but an IHG employee put me on hold until I hung up and called again. Then I had to speak to a supervisor to redeem my points. April 29, 2014
Rated 5.0 out of 5.0 Destin HIE Great location easy walk to the beach and numerous restaurants and shopping within walking distance. A big plus when the traffic congestion gets bad and it does in season many times a day April 21, 2014
Rated 1.0 out of 5.0 by Dirty and not worth the money We first arrived and all down the hallway on second floor had stains in it. Walked in our room and bathroom had hair and toenails on the floor. The beds were clean so we left to go to beach and i asked to have bathroom cleaned. We came back and still dirty. The front desk said thst the cleaning person came snd only found sand. I prepaid for the room gor one night and was tired. After advising to front desk and they were not coming back up i had to vlean bathroom before being able to take a shower. Tried to sleep and heard people walking on floor above us all night. Called next morning to get a few clean wash cloths and front dedk said they had none. I was very dissapointed as we always stsy at holiday inn but will never stay here again April 5, 2014
Rated 4.0 out of 5.0 by Destin Trip Great hotel, however, the need to move the smoking area away from the front door, Everything inside was great but as soon as I walked out the front door I was knocked down by the smell of a half a dozen people standing by the front door smoking. Patrons should be able to get in and out of the hotel without having to traverse this environment. March 26, 2014
Rated 1.0 out of 5.0 by Least restful and clean hotel I have ever stayed in... This was our 2nd and now last time staying at this property. Our prior year's stay was fine, but this stay has made sure we will never stay there again. My wife and I arrived in late afternoon for our prepaid overnight on our 25th wedding anniversary trip. We were stopping over at this HIE as our condo in Destin which wasn't ready until the next day. I went in to checkin and was greeted by a friendly and attentive front desk person, which was unfortunately, the high point of our stay. However, we are IHG members and at our prior night stay in Andalusia, AL, we were offered complimentary waters... not so here. Our bedroom was still decorated in what can best be described as a 70s motif. We had notated this in our prior review (which was the only con from our last stay), but apparently these reviews aren't taken seriously... We proceed to sit on the bed and promptly rolled into one another as it was collapsed in the center. We were both tired from travel and didn't feel like making a stink about changing rooms, since there were tons of college spring breakers staying there too and we weren't sure if we'd be moved into party central. When I went in to take a shower, I noticed several, of what can only be nether-region hairs, on the shower walls. Again, should have likely called the front desk, but didn't. By the time we got ready to go to bed, we both had to hold on to the edge of the bed to keep from rolling into the center... at 2am, party central found our floor along with a screaming child... needless to say, neither of us slept well... When I checked out, I let the front desk person know of our stay troubles, and all she could do was say she was sorry. No offer to comp our stay or to make anything right... So as far as we are concerned, this was 4 strikes and you're out: 1) Bad bed 2) Bad cleaning 3) Noisy 4) No offer to address 1, 2, or 3... We will never stay here again... March 23, 2014
Rated 4.0 out of 5.0 by Best location close to beach This was our first visit to destin and this location. Beautiful warm colors in the room walls, friendly staff, good breakfast and most of clean location. Very close to the beach and all local attractions. Would visit again. March 22, 2014
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