Rated 4.4 out of 5 by 67
Rated 5.0 out of 5.0 by Maria1913 Perfect Stay
Just spent 3 nights at Holiday Inn Destin. Everything was perfect! The rooms were clean and modern. The location was ideal. The breakfast was delicious and well stocked. The coffee in the lobby was always fresh. Really enjoyed the pancakes. Greeted with a guest bag for being a rewards member. But the absolute best part was the staff. They were so friendly and nice. They let us have a late check out - even later than I asked for. When I needed more decaf coffee for the coffeemaker in the room, they insisted I take 2. I had the choice of so many hotels, condos and cottages because it was off season. I absolutely made the right choice staying at the Holiday Inn Express.
December 6, 2013
Rated 5.0 out of 5.0 Met every need
This was our first time in Destin, and it was the best vacation experience ever. The staff was very courteous and helpful. We arrived early because we came from a different time zone, and they allowed us to check in very early. The only complaint is that there were 4 children bouncing and jumping all night in the room above us, and we heard it all.
November 13, 2013
Rated 5.0 out of 5.0 by Canric Overall quite satisfied
The room was nice, decorated well with a modern feel. The staff was friendly and helpful. The bed was quite comfortable. The hallway noise was a little louder than I would expect.
We did experience one issue: On our first day we wanted afternoon coffee, and when I took the coffee pot from the service tray in the room I found a big wadded up ball of what appeared to be human hair. This led me to believe the coffee tray was not cleaned between guests. Pretty gross. We wrapped it in a tissue and took it to the front desk personnel. Although they said they were embarrassed and offered another room (which would have been a hassle, as we'd already settled in), I did expect some type of comp on the room rate, but no! That was the one problem, albeit an icky one.
November 12, 2013
Rated 5.0 out of 5.0 by Mobile2 Comfortable Rooms
Rooms were spacious with comfortable beds and long cozy pillows, location is great as close to eating and beach within walking distance, or drive & park, very pleased and will stay again,
November 7, 2013
Rated 5.0 out of 5.0 by ttc87 CLEAN, comfortable bed & friendly staff
This is a great location! One and one-half blocks from Destin beach. Very clean hotel, comfortable beds, inexpensive and a good breakfast as well. I will definitely stay her again!
October 29, 2013
Rated 4.0 out of 5.0 by Nettye Anniversary
We had a pleasant stay. The one thing that we did not like the walls were very thin the people next to us were very loud talking late at night. My husband called the front desk to ask them to ask the people to tone it down and they did so. This was the first time we stayed at a hotel where we could here the next door neighbors so clearly.
The staff were very friendly and efficient.
The location was perfect. The beach, restaurant's and shopping within walking distance.
The breakfast was good. We were glad we did not have to go out for breakfast each morning, very convenient.
Why is it that you charge more to get a better rate while booking? I don't like that. No ones knows up front if they will have something important come up and might need to cancel or reschedule their stay.
October 26, 2013
Rated 5.0 out of 5.0 by SArroyo27 Awesome Stay
This place was an awesome stay for a great price. Room was very clean with the exception of some dust on the air condition vents. Great location walking distance to the beach. But not too close to where you were away from it. Good shopping nearby and several places to eat. Very friendly staff and awesome breakfast. This was a getaway for me and my wife who is very picky. She loved everything about the Hotel and we would definatley recommend to others. We will definatley stay at this chain again.
October 23, 2013
Rated 2.0 out of 5.0 by Dillon22 Noise issues with no help from staff
We stayed on a Saturday night and there was a youth soccer team staying in the hotel. The kids ran up and down the halls all night and we couldn't sleep. We finally gave up at 6am and got up to check out. We told the front desk clerk that the room was lovely, but we had an issue. She said, "Was it the kids?" So the staff knew there were issues all night and did nothing to revolve them. This was supposed to be a quick and fun getaway for us and it was ruined by staying at this hotel.
October 23, 2013
Rated 4.0 out of 5.0 by BevverlyR comfortable and convenient
A great place to stay. WIFI log in was difficult to understand, and received very little help from the desk staff. Ice machine was nearby and was noisy, especially at 6 AM. Room was very clean and comfortable. Overall a nice experience.
October 22, 2013
Rated 5.0 out of 5.0 by WILLYPOW FANTASTIC
GREAT ROOM, LOCATION, AND STAFF.....WILL RETURN SOON
October 18, 2013
Rated 5.0 out of 5.0 by bejou1 Great Place
Very Nice Hotel, great customer care. Near the mall.
October 7, 2013
Rated 5.0 out of 5.0 by Lindsey111111111111111111 Best in class Holiday Inn Express
I stay in a lot of HI Express hotels and this is
This must be on of the best HI Express Hotels. Outstanding staff who all seemed to enjoy their jobs and be glad to be serving their customers. Stephen, at the front desk is exceptional at customer service and I am sure headed for managment in the IHG organization. Both inside and out the hotel was clean and neat. On top of that it is in a great location, next door to shopping and resttaurants. While located only a quarter mile or 5 minute walk to the beach.
October 7, 2013
Rated 5.0 out of 5.0 by Slick94 excellent
The staff was wonderful, very helpful. The location was excellent. the hotel was very clean and the beds very comfortable. Would stay again.
October 3, 2013
Rated 5.0 out of 5.0 by Jodee58 Awesome stay
Room was very modern, clean & comfortable. Breakfast was delicious and great coffee.
October 2, 2013
Rated 5.0 out of 5.0 by risdeb uncomfortable bed
The bed was my only complaint. That mattress was so hard and caved in the middle. Hubby slept (or tried to in bed) I slept on the equally uncomfortable sofa bed.
On a brighter note...our housekeeper Cindy was such a sweet and caring woman. She would leave us notes hoping we were enjoying our trip. Stephen at the front desk was so polite and courteous.
Did not eat at the breakfast bar...but it sure smelled good!
September 29, 2013
Rated 4.0 out of 5.0 by destion101 Destin Family getaway!
This place was overall great! The rooms were extremely clean and the beds were so soft. The staff was friendly!! We were able to walk to the beach in less than a minute. The only thing I didn't like is the breakfast. I wish they would have had a better breakfast! The hot stuff was nasty, the pastries were dry and they need more fresh fruit! The cereal and milk was good. I would stay again, but skip the breakfast!!
September 24, 2013
Rated 5.0 out of 5.0 by MikeTN My Last Stay...
My last stay was exceptional! I was apprehensive about booking here after reading some of the negative reviews, but having stayed here several years ago, I was determined to find out for myself. Upon arrival, the desk clerk (don't remember his name) welcomed me enthusiastically! The room was clean, including the bathroom and nicely stocked with minor acutrements. The breakfast was great each morning, well stocked and fresh. I would recommend this HI to my friends. It is close to the beach, shopping and restaurants.
September 24, 2013
Rated 4.0 out of 5.0 Great location, service, and customer service
My husband and I reserved a room for the whole week. The rooms were very clean, the staff was very friendly, and the location of the hotel to all the things to do is Destin was great. I would stay there again. Oh and the pool was very relaxing as well!!
September 23, 2013
Rated 5.0 out of 5.0 by convair880 guest experience excellant
I am still waiting for my $ 15.00 reimbursement that was charged to my visa card upon registration. It was stated by the clerk at the front desk that this $ 15.00 charge would go back to me at check-out. Please expedite this for me. Thank you. have a nice day.
Christopher S. Moran
September 21, 2013
Rated 5.0 out of 5.0 by Ozarkdog Near the beach
Room was nice and bed was one of best I have ever slept in at a hotel. It had a fridge and microwave which we found useful. Chris at desk was very helpful as was all staff. Everything was clean and cleaning staff did a great job. Only complaint was that the back security door would not lock and could allow access to anyone who wanted in. Location as great as hotel is off of main road but only 4-5 blocks from beach and could walk if wanted.
September 15, 2013
Rated 3.0 out of 5.0 by Michaelg718 Great staff, avg room
Not overly impressed but not horrible though I doubt I would return.
Staff (front desk and cleaning) were great!
Room upon check-in was dusty and the floor had not been swept. Once this was mentioned to the front desk staff the cleaning personnel were on it from then on during our 4 night stay. I was told the cleaning staff had been 1 or 2 people short the day before and thus was the reason for the condition of the room upon check-in.
Site says location is 1 1/2 blocks from the beach but I would say it was closer to 3 blocks. Regardless, it was within walking distance.
The pool was somewhat dirty.
Exercise room has only cardio equipment and no weights which is always a disappointment.
Proximity to shopping and restaurant was great with several of both being just next door or across the street.
Breakfast was decent but nothing to brag about.
Beds were very comfortable and slept great.
September 10, 2013
Rated 2.0 out of 5.0 by Pianoman rude breakfast matron
The female employee who was in charge of breakfast was not helpful and rude. She became upset at me for no reason and talked rudely to me.. I don't like to pay to stay in a place where I am treated rudely. The front desk personnel were nice, friendly and competent.
September 4, 2013
Rated 3.0 out of 5.0 by nanda123 Good value for the price
PLUS: Hotel provided a baby crib in the room, the room was very clean, the front desk staff is very friendly and knowledgeable, the housekeepers do a great job and have awesome people's skills, the swimming pool was clean.
CONS: Mattress was too firm and outdated, caused us back pain, the breakfast was never ready (always something missing, we had to wait a lot for items). The breakfast attendant was not there to assist. If breakfast is part of the package, then it needs to be done right.
In general, hotel is good. The location is great, close to the beach and many shops around. The pool was clean and warm. It is a clean hotel and offer competitive rates.
September 3, 2013
Rated 5.0 out of 5.0 by Vince410473 Excellent front desk
The phone were down and I needed to send a fax. Instead of just telling that they couldn't do it, they immediately told me that they could scan and email it. That was great service!! Also the beach is only a 5 minute walk away
August 30, 2013
Rated 5.0 out of 5.0 by Moolover Excellent Stay
This hotel was very clean, the staff was very friendly. We enjoyed our stay
August 22, 2013
Rated 5.0 out of 5.0 by PB75 Wonderful vacation
My husband & I live in Virginia and have always wanted to visit the Gulf Shore. We reserved your Holiday Inn Express based on the good reviews we read and everything was so true. Our visit was from 8/5/13 - 8/9/13. Not long enough for the beautiful area.
The hotel was within walking distance to the beach as well as plenty of places to eat. There was a huge mall right across the street which was also within walking distance. Our suite was wonderful, the staff very helpful & housekeeping was exceptional. The beach was beautiful! We hope to come back in December for Christmas.
August 16, 2013
Rated 5.0 out of 5.0 by TXTerry Classic Holiday Inn accommodations
The hotel is clean, pleasantly decorated and the staff are cooperative. The morning breakfast is plentiful and good. The location is right in the heart of Destin, close to malls and the beach. The area is safe. Have only nice things to say about this motel!
July 31, 2013
Rated 5.0 out of 5.0 by BR11 The room ,service and area were grant.The family had a great time.
We had a very great time in Destin Florida. It was a much needed vacation.The kids loved it too.
July 27, 2013
Rated 5.0 out of 5.0 by MCQUEENDST GREAT HOTEL
THIS WAS AN AWESOME LOCATION, CLOSE TO EVERYTHING, ROOMS WERE CLEAN AND FIT EVERYONE VERY COMFORTABLE. THE BREAKFAST WAS AVERAGE NOTHING TO RAVE OR WAKE UP EARLY OVER! THE STAFF WAS VERY FRIENDLY AND HELPFUL, WHEN WE NEEDED ANYTHING EXTRA THEY PROVIDED OUR NEEDS ASAP!
July 22, 2013
Rated 4.0 out of 5.0 by jjb57 Great Service and Friendly Staff --Close to the Public Beach, Restaurants, and Shopping
Our experience at the Destin Commons Holiday Inn Express was very nice. Our walk to the public beach was only 2 blocks. In addition, the hotel is located in a great area for shopping, entertainment, and restaurants.
The front desk staff, the housekeeping staff and the other staff members were extremely helpful and friendly.
I was very happy with the room size and the cleanliness of the bathroom as well as the common areas of the hotel.
My only disappointment with the hotel was that the pool area did not have any cover for guests to sit under during the day time.
July 15, 2013