Rated 4.1 out of 5 by 274
Rated 3.0 out of 5.0 I'd pass if it were my choice.
The staff at the front desk, the Valets and shuttle drivers are great. ReAlly like the people working there, with exception of housekeeping. They entered my room daily, but didn't make my bed or empty the trash. By the time I left, I had 8 bars of soap still sealed, sitting on the counter. Apparently soap is a priority even if you brought your own. It was noisy both from street noise and other guests stomping around. I stayed for 23 days straight, so none of this was a fluke. I will ask my company to put me somewhere else next time and will gladly pay the difference out of my pocket.
January 30, 2015
Rated 3.0 out of 5.0 Beds were less than comfortable
When we usually stay at a Holiday Inn Express, we have been very comfortable on the beds and bedding. However, this stay was much less than comfortable - in fact, the beds were flat or sagging - we did not have the best night's sleep. And the hotel equipment that was outside of our room on the roof didn't lend to a peaceful night either. We were disappointed in our stay at this Holiday Inn Express.
January 30, 2015
Rated 5.0 out of 5.0 by barefootinmama Friendly, helpful staff
We were in town for Red Wing games and chose this hotel for its location... great choice! The location was perfect... easy on/off of the People Mover and within walking distance of Joe Louis Arena. The staff was genuinely friendly, the rooms were clean and comfortable, and the breakfast had a lot of variety and was restocked frequently. We will definitely stay here again!
January 29, 2015