Rated 4.1 out of 5 by 182
Rated 5.0 out of 5.0 by CathyE27 Customer Service +++
The staff at this location is amazing!!! All were so friendly and could not do enough for you. The ladies working at the morning breakfast area were super and they treated everyone with the same respect, care and kindness. All though we could have paid less by driving out of town to the airport area I am very pleased that we decided to pay the extra just to experience the for the superior service and genuine friendly staff of this location.
October 20, 2014
Rated 5.0 out of 5.0 by Bigearl 17 Great Experience
The staff that we interacted with were professional and very friendly. The room and conveniences were great. Our overall experience was outstanding. Anytime we come to Detroit we will stay at your hotel. Kudos to your staff. Thanks for making us feel at home away from home.
October 16, 2014
Rated 2.0 out of 5.0 by girl in Ontario Great location .........but..........
Unfortunately there were very unruly teenagers with no adult supervision on our floor. After two calls to the front desk and three hours of nonstop noise,` management finally moved our family to another floor at 3 a.m. Although they gave us a discount and upgraded our room , I think management should have handled the problem much quicker than they did. The hotel should have some way of dealing with 20-25 teenagers running wild throughout their hotel!
It is a great location and the rooms were clean. We walked to Joe Louis arena along the river front. Had drinks....otherwise a very pleasant stay in Detroit.
Maybe just an unlucky night to be at this hotel??? Not sure we will return.
October 16, 2014