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Rated 4.8 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by very good hotel Very cozy, big rooms, very clean and very nice staff March 2, 2015
Rated 5.0 out of 5.0 by Perfect condition! I made a trip to Scranton, PA for a friends bridal shower and booked the Holiday Inn Express. I have stayed at Holiday Inn Express before, but this was by far the most pleasant stay I've experienced. The condition of the hotel was like new and the room was in perfect condition. March 2, 2015
Rated 4.0 out of 5.0 by Great Value at a Great Location Very well designed hotel with very comfortable rooms in an area where stores, malls, and restaurants are nearby. The staff was very friendly and attentive. My only suggestion would be to include USB ports into the room design. February 28, 2015
Rated 2.0 out of 5.0 by Horrible Experience at Dickson City Holiday Inn Express We stayed at the Holiday Inn Express at Dickson City for a little getaway. We stay at Holiday Inn Express locations quite frequently for work travel and this was by far the worst stay that was ever encountered. The employees were not treating us in an expected manner. When we stayed at the hotel, the hot water went out for an extended period of time. When we asked the employee what was happening and why we didn't have hot water, she brushed off our feelings like the matter was no big deal. However, when you stay at an establishment, you expect there to be hot water and receive adequate feedback when an issue does arrive. Also, we had an issue with the continental breakfast and complimentary coffee. The breakfast was lacking variety and the food was almost always near empty. The dining room was not very full so it was not due to the fact that there was a lot of people there. Also, the complimentary coffee was almost always empty. This was by far the worst stay that we ever had at a Holiday Inn Express and we would not recommend this establishment to anyone. February 23, 2015
Rated 4.0 out of 5.0 by Great hotel My wife and I have stayed in many Holiday Inn hotels . the staff was great and took an interest in us on a personal level. Everyone who we meet was happy and was always asking if they can do anything for us or did we need anything. We will be back to stay at this Holiday Inn. February 20, 2015
Rated 4.0 out of 5.0 by Nice hotel, room was a little hot The hotel, staff and breakfast were wonderful. Room was clean. It's in a great location! Only complaint: we had the room thermostat turned down to 60 degrees and we still couldn't get the room temperature below 75 degrees. The unit would turn on and off but it was pretty hot. February 16, 2015
Rated 5.0 out of 5.0 by great nservice If you would put a night light in the bathroom you would save a lot on energy used because you have to leave the bathroom light on if you get up in the night to use the bathroom. February 11, 2015
Rated 4.0 out of 5.0 by Stay at Dickson City The room was nice and the bed was confortable. The staff was very friendly and helpful. Due to bad weather, the lobby floor was very wet and dirty. Overall, it was a good experience. February 9, 2015
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