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Rated 4.9 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Best spot in Scranton (Dickson City) I have stayed at the Dickson City Holiday Inn Express several times while working in northeastern Pennslyvania. The customer service is fantastic and I always feel very welcome. March 24, 2014
Rated 5.0 out of 5.0 by Comfortable and clean rooms Overall a very good experience. Close to Elk Mt. and plenty of restaurants in the area to eat at. March 20, 2014
Rated 5.0 out of 5.0 by Front Desk girl very nice Overall very nice stay. I did think it was a little pricey for the area. March 20, 2014
Rated 5.0 out of 5.0 by Great Staff They make you feel like you are at home. That is precious in today's culture March 17, 2014
Rated 5.0 out of 5.0 by Holiday inn This was a little tricky to find on the GPS, but once you locate it~ you are close to shopping and seveer food selections. Room was clean and evening and morning food is a great perk. March 11, 2014
Rated 5.0 out of 5.0 by Great Stay This property is very clean and has a great staff. Front desk staff was great. The Manager Mark was so helpful with helping us find things to do in the area. I highly recommend this property when stopping in the Scranton Area. March 6, 2014
Rated 5.0 out of 5.0 by Great service and very nice place to stay First time we stayed at this hotel in this area. We will stay here in the future. Very clean, nice staff, breakfast has plenty of choices and good food. Pool and hot tub are very clean. Rooms are clean. My wife is a clean freak and could not find anything to complain about February 27, 2014
Rated 5.0 out of 5.0 by Fantastic hotel and courteous staff. All my stays at this hotel have been excellent . The courteous staff always takes care of my requests . The housekeeping always presents me with a clean room. The local area hosts many dining options and there is a Wegmans grocery store close by the hotel. I can always be assured that my stay here will be pleasant and comfortable . I would highly recommend staying at this location for a night , week, or month , whichever meets your needs. February 26, 2014
Rated 5.0 out of 5.0 by Great Service and Comfortable Accomodations The Holiday Inn Express in Dickson City is a great place to stay. The staff was friendly and helpful. The rooms were very clean and comfortable. February 16, 2014
Rated 5.0 out of 5.0 by Very modern and comfortable Very clean, modern and comfortable. A bit tough to find as it is tucked away amongst shopping malls and chain restaurants. Front desk was professional and efficient. Common areas were clean and modern. This is the look that HI express needs to continue to push across it's brand if they wish to stay competitive. The only low marks are the HI express breakfast. It has slowly made a slide toward mediocrity. I understand it is fee and am not expecting the world, but, the eggs have been just shy of horrible. As always, what passes for orange and cranberry is a concentrate of flavoring and high fructose corn syrup. I would gladly pay an extra buck or two a night to get the real deal. February 10, 2014
Rated 5.0 out of 5.0 by Very Pleasant and Helpful Staff Travelling in snowy and stressful times, we very much appreciated the help from the front desk, notably Jen, who advised us on the reservation flexibility due to weather necessities. Snow removal staff was out early and long, with the result that things were easier for us. We found the service staff to be very pleasant from greeting us in the halls to the very capable Tina L. who was managing the breakfast area. Tina was very thorough in making sure the breakfast was plentiful and hot, ensuring adequate supply and ensuring that all service areas and tables were very clean and neat. Tina seemed to greet all as if they were cousins as well as guests, and made us feel very welcome. Working with area restaurants for their providing ample samples of their menu is a nice idea. Nice job, staff. February 7, 2014
Rated 5.0 out of 5.0 by Great hotel for weekend stay We stayed here while visiting family in the Scranton area. The hotel was convenient to restaurants, shops, skiing and other activities. The hotel was a great value with nice clean rooms and comfortable beds and the free breakfast had something for everyone. On Thursday night they even had free food and drinks in the common area for the hotel guests. The kids loved the indoor pool and the staff was always friendly and accomodating. February 1, 2014
Rated 5.0 out of 5.0 by Great atmosphere Guests encouraged to relax, intermingle with others. Staff does an excellent job of coordinating and guiding the transitions for guests to meet others and feel more at home (break the ice). They actively mingle (keep the conversations moving) with the guests, and yet, somehow, do not neglect their duties. They are both sensitive and attentive to all. This hotel would be a great example for other hotels who are interested in gaining client loyalty!! January 29, 2014
Rated 5.0 out of 5.0 by A true home away from home When you travel a lot its easy to become home sick and when I met this staff and their friendly smiles I knew this place was different. They create activies and make time pass and its hard to so no when Julie is saying "come on its your turn" (and I have never played video games). Great time, great place, warm staff.....I will be staying here again. January 23, 2014
Rated 5.0 out of 5.0 by Great Place to stay From check in to check out everything about this hotel was fabulous. I will always stay here everytime that I have business in this area. January 17, 2014
Rated 4.0 out of 5.0 by Great hotel! Loved it, although the shower water was cold. The room was very clean and food was great! January 15, 2014
Rated 5.0 out of 5.0 by Clean and comfortable It was the cleanest Holiday Inn we have ever stayed at and room was comfortable too. January 13, 2014
Rated 5.0 out of 5.0 by Great Experience Our stay was great. The staff had a great caring spirit .The shutter service was excellent. Our room was very clean. January 12, 2014
Rated 5.0 out of 5.0 by Happy Guest The hotel was excellent and served our needs. It would have been nice to have shuttle service to the conference and back. Need staff to meet that need. The breakfast food was very good and enough of foods. Would like to see some low sugar oatmeal. Overall an excellent stay. January 8, 2014
Rated 5.0 out of 5.0 by Great Experience My husband and I spent four nights at the Dickson City Holiday Inn. We were met at the Bus Terminal ( arrangement were made in advance) in a timely manner. Jammie was very cordial and kept us informed of the hotel conveniences available, etc. The hotel is new, about 2 years old. The facility exceeded our expectation. What a relief to board at a venue that is sparkling clean, decorated so nicely, hot beverages are available 24 hours. The front lobby and the dining area with a sofa setting and big screen TV is quite nice It was a bit too cold to go out on the patio - where fire pits are available ( they were shut down for the winter). During the spring and fall seasons, I imagine the patio is a great place to hang out. Wonderful place to stay if you're in the area. Doris, another satisfied customer. January 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed I would recommend this hotel. Very clean, well appointed rooms. Pleasant staff. January 5, 2014
Rated 5.0 out of 5.0 by very clean,great service,excellent location staying at this hotel for the second time while visiting extended family in scranton area and we won't choose anything else at future visits.The hotel is great,very clean,the room was large enough and has comfortable beds;friendly staff,good location January 1, 2014
Rated 5.0 out of 5.0 by Visiting Family Excellent facility. The bed was comfortable, the bathroom had a lot of extras. Breakfast was super, and the girl taking care of us during breakfast was friendly, kind, and went out of her way to pack us food for the road. We gave her a tip because we did appreciate her going the extra step. Thank you for hiring wonderful people. December 21, 2013
Rated 5.0 out of 5.0 by Great Hotel I really like this place. It's fairly new, clean, and well staffed. December 18, 2013
Rated 5.0 out of 5.0 by Save your energy If you are traveling to, or through this area, don't waste your energy looking for a place to stay. THIS IS IT! Clean rooms, great staff, well located (many close shopping and eating amenities ...some within view of the hotel). Your comfort is their goal....they go the "extra" mile. You can't beat this combination !! December 9, 2013
Rated 5.0 out of 5.0 by Great stay Staff is always friendly and professional. Rooms are always clean. The meet and greets during the week promote a friendly environment. Managers are always personable but proffessional. December 7, 2013
Rated 3.0 out of 5.0 by Hotel was clean and cozy however the service was horrible We arrived late in the evening around 12;30 -1 in the am the two women at the counter didn't even greet our family of four we had to walk up to the counter and tell them we were checking in as there was an awkward staring silence as we stood at the counter waiting for some type of welcome or routine of them asking us what we were doing there. When checking in I asked for a few toothbrushes because we had failed to pack them and I was given one. Now our family was myself my husband and his brother and sister raining from ages 18 to 26. The women at the counter were not welcoming and rather snotty and it seemed as if we weren't welcome and we were inconveniencing them. She didnt direct us how to get to our room or tell us anything about the hotel. Also to my knowledge there was a complimentary breakfast which we weren't told about and when leaving we simply Checked out and weren't asked about our stay and pretty much ignored. Terrible service. The women should be fired this is a hospitality industry we were there for a funeral service and it just made our weekend that much worse. December 5, 2013
Rated 5.0 out of 5.0 by Very good hotel Fairly new hotel, clean, comfortable,good complimentary breakfast, and close to several restaurants and some shopping areas. Room temperature stayed very comfortable as well. November 25, 2013
Rated 5.0 out of 5.0 by Great Staff!!! GreatPlace!!!! Super clean !! These folks truly strive for excellence every day. Wonderful staff. If you're looking for a home away from home, this is it!! November 19, 2013
Rated 5.0 out of 5.0 by Best hotel in the area - Bar none! I stay in this hotel whenever I am in the area and it is, without doubt, the best in the area. Very clean, comfortable beds and a good breakfast. Also, they have a manager's special two nights per week. The staff are all great, very accommodating and friendly. One of the best Holiday Inn Express hotels that I stay in (and I stay 160 nights per year!) November 17, 2013
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