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Rated 4.9 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable and pampered We found the staff very friendly and accommodating upon arrival. The hotel was clean and well decorated. Our room was lovely and very comfortable and clean. The towels were new and plush. We would be pleased to stay here again! November 13, 2013
Rated 5.0 out of 5.0 by Friendly staff and clean room I had a great experience. The staff was friendly and very accommodating while the room was clean and comfortable. November 10, 2013
Rated 5.0 out of 5.0 by Loved the room We had a king room, with couch and sitting area, and found it to be spacious, warm and inviting. The bed was extremely comfortable, and really didn't want to leave :)) November 7, 2013
Rated 5.0 out of 5.0 by Manger knows what to do to build the business These last two trips I've stayed here there was a manager's reception. Each time there was a group of guests enjoying the event, good food, not an excessive amount of booze but enough to have a drink or two ( if that's your thing), good selection of nosh food, and a clean well kept dining room to enjoy it in. I appreciate this. Last time there was a guest that stays there all week each week that introduced himself to me and shared with me how this is the only hotel he's stayed at that is as consistent at doing extra things as this place does. You know he appreciated it. November 3, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable As advertised, this hotel is non-smoking, which I truly appreciate! There was absolutely no odor of stale smoke anywhere, which is difficult to find in many hotels. Pleasant staff and many amenities made the weekend relaxing and enjoyable. October 23, 2013
Rated 5.0 out of 5.0 by Super accommodating staff The front desk staff was absolutely awesome! They were very patient and accommodating regarding getting us a room that met our preferences. The laundry facilities were clean and operational; the room was large, clean, comfortable and quiet; and the staff was as friendly and accommodating as any we have encountered. Thank you. October 18, 2013
Rated 5.0 out of 5.0 by Excellent property Front deak customer service was superb! Lovely property - please keep it that way. Will definitely stay when in the area again. October 16, 2013
Rated 5.0 out of 5.0 by Staff The staff was very friendly and helpful. Rooms were very clean. October 16, 2013
Rated 5.0 out of 5.0 by A Great stay!!! this was the second time we have stayed here & this time didn't disappoint either...the staff was great, the room was very clean and the hotel itself was just comfortable...the breakfast options were very abundant and delicious!...I would highly recommend this hotel October 9, 2013
Rated 5.0 out of 5.0 by As Always Once again I was able to stay a evening at the hotel. As always the staff was fabulous, I was not able to be there this time for manager special but everything else is always great, Keep up the good work and look forward to seeing you in the near future October 5, 2013
Rated 5.0 out of 5.0 by Service Love the staff at this holiday inn. Always helpful and friendly. October 4, 2013
Rated 5.0 out of 5.0 by It's a new day at Holiday Inn Wow! I expected the HI of 20 years ago and arrived at a beautiful, modern hotel. The facility was just wonderful. The common areas and patio were resort-like. The staff, particularlyJamie, could not have been more accommodating. Highly recommended. September 24, 2013
Rated 5.0 out of 5.0 by Great home away from home Stayed here previously. Away for awhile. Felt like I returned home from a long trip. Staff and Management are GREAT!!!! September 23, 2013
Rated 5.0 out of 5.0 by Great place to stay business or pleasure The staff at the Holiday Inn Express in Dickson City Pa. Is one of the best managed hotel. The Manager at this location has a great staff excellent acommendations. This location is superior in every way. September 22, 2013
Rated 5.0 out of 5.0 by Top of the Line Management If you ever want to experience great customer service and quality management, stay at this location. The Manager Jamie really takes care of her customers and puts them first. The hotel was clean, the rooms were beautiful and the staff was phenomenal. Definitely a hands down fantastic establishment. September 11, 2013
Rated 5.0 out of 5.0 by Comforrtable, Cool decor Very nice accomodations. Close to shopping and restaurants. September 10, 2013
Rated 5.0 out of 5.0 by Brand new I believe this hotel is brand new. Stayed three nights for work project. Nice location also ... plenty of restaurants and shopping nearby. September 9, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel Would highly recommend this hotel to others looking for a great value hotel in and around the Scranton area. Hotel staff was friendly, helpful, and very professional. Rooms were clean and amenities in the hotel and nearby were fantastic. We will definitely stay here again and will recommend to family and friends!! September 4, 2013
Rated 5.0 out of 5.0 by Fantastic Holiday Inn What a wonderful property. I have stayed in some very nice Holiday Inns in my travels but this could very well be the nicest ever. August 30, 2013
Rated 4.0 out of 5.0 by directions Everything was great -- except finding the hotel!!!!! Neither mapquest nor directions downloaded from your website were accurate. August 23, 2013
Rated 5.0 out of 5.0 by Enjoyable stay This was my first time at your hotel. The room was neat and clean. We were happy to see a microwave in the room. The breakfast selection was very good. The outside grounds were well kept and we enjoyed sitting outside around the tables. The staff was friendly and courteous. One in particular, Jammie, was very nice and informative about the area. We would definitely re-book rooms when we come back to Scranton. August 21, 2013
Rated 4.0 out of 5.0 by Beautiful hotel Very pretty hotel. Obviously recently remodeled and nice touches around the hotel like modern mirrors and art glass vases and chandeliers. The room was very comfortable and the breakfast was hot and stocked well, unlike another Holiday Inn Express we were recently at. The only complaint was the check-in. We arrived about 30 minutes early and were told our room "should" be ready but she would just call quickly and check. We waited in the lobby...for over 30 minutes while she waited for someone to call her back. Dickson City has a million businesses/restaurants. We were pleasantly surprised. August 16, 2013
Rated 5.0 out of 5.0 by Excellent Hotel This was our first time to stay at this location and it won't be the last. The staff was fantastic and catered to every concern and need. The parking lot was spacious and there were many restaurants within walking distance. The manager had a happy hour during the week for three nights and it was busy every night. The food and beverages provided were great quality. The hotel is clean and pleasant and we look forward to staying there again. Thank you Holiday Inn Dickson City for such a great week! August 13, 2013
Rated 5.0 out of 5.0 by excellent staff, very nice room. the staff was just so polite and helpful. the whole place was fresh and modern and clean. August 7, 2013
Rated 5.0 out of 5.0 by Very nice - Great hotel - staff very friendly and helpful, clean and quiet. Not visiting this area previously, the property was a bit hard to find off the highway, but was worth it. August 6, 2013
Rated 5.0 out of 5.0 by Holiday Inn Dickson City Great location, super staff ,very professional Management. I have stayed in many HI but none as warm, friendly, and accommodating. When every I'm in this area this is my choice of hotels. August 4, 2013
Rated 5.0 out of 5.0 by Clean and comfortable room and bed. Great service We enjoyed our stay at the Holiday Inn Express. The rooms were very comfortable and clean and the atmosphere was very inviting. We also enjoyed the many breakfast choices. August 3, 2013
Rated 5.0 out of 5.0 by Great Hotel Great place to stay - the team makes you feel like you are at home. Thanks for a wonderful visit. Please add cooked oatmeal to the menu in the morning August 3, 2013
Rated 5.0 out of 5.0 by STAFF AND ACCOMIDATIONS WE WERE IMMEDIATELY GREETED UPON OUR ARRIVAL AND OUR ROOM WAS WAITING FOR US AND WE WERE GIVEN AN UPGRADE. WE WERE PARTICULARLY IMPRESSED BY THE FRIENDLY AND EFFICIENT SERVICE ALEXIS GAVE US WHEN WE ARRIVED AND CONTINUED TO DO SO FOR THE NEXT 3 DAYS. SHE HELPED MAKE OUR STAY A PLEASENT ONE. July 18, 2013
Rated 5.0 out of 5.0 by Great Place- Best in the area Great hotel- clean, fresh, comfortable Great Staff- friendly, attentive, very professional July 16, 2013
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