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Rated 4.8 out of 5 by 308 reviewers.
Rated 5.0 out of 5.0 by Good Hotel - Staying Again in August Finding the hotel is a little difficult when using a GPS. My GPS led me to a shopping area that contained a Target store but not the hotel: however, I could see the hotel but had trouble figuring out how to get to it. I suggest you call the hotel to get specific directions before your travels. The hotel’s location has numerous shopping and restaurants close by. The hotel is nice, modern in appearance, and the front desk staff very professional. When I checked in I was immediately recognized as a Spire Elite Member, upgraded to a suite and offered other incentives. My room was large, clean, and cheerful. It also contained a mini-fridge along with a microwave. The bed to me was uncomfortable but it could be because I usually sleep on a Tempur-Pedic mattress; however, the pillows were comfortable. The bathroom was spacious, brightly lit and with plenty of counter space. I was a little disappointed with the shower water pressure which was weak. I enjoy an invigorating morning shower to wake me up. The Wi-Fi was reliable but only had an average speed 1.75 Mbps which is slow in my hotel experiences. I expected better speed for a fairly new hotel. Breakfast which was included was the normal Holiday Inn Express fare but was out of items frequently. There was a breakfast attendant but he seemed in no hurry to refill the items that were out and he never smiled or spoke to anyone. A plus is the Complimentary Manager’s Reception on Tuesday and Thursday from 5:30pm to 7pm. All of this being stated the cons are minor when compared to the pros and I will stay here again when in the area . Pros: Modern appearance Good location near shopping and restaurants Friendly and professional front desk staff Room was large, clean, cheerful, and quiet Room contained mini-fridge and microwave Comfortable pillows Large and well lit bathroom with spacious counter space Breakfast included Manager’s Reception on Tuesday and Thursday Cons: Confusing to find Uncomfortable bed (to me) Weak water pressure from shower head Breakfast frequently out of items and not replenished promptly Wi-Fi speed poor at 1.75 Mbps July 30, 2015
Rated 5.0 out of 5.0 by Room and breakfast We were upgraded to a wonderful room. Staff treated us like family Breakfast was VERY WELL staffed, food was excellent. July 29, 2015
Rated 5.0 out of 5.0 by Nice staff Decent bed, nice staff, great for value. Free shuttle to the airport was easy and on time. July 27, 2015
Rated 5.0 out of 5.0 by Great Stay The entire staff and breakfast service are excellent. July 27, 2015
Rated 5.0 out of 5.0 by Great Hotel for the Location We only stayed here one night because we were up for parents visiting weekend. This hotel suited our needs it was very clean, new and centrally located. July 26, 2015
Rated 5.0 out of 5.0 by Pleasant in Pennsylvania Had to stay overnight in Dickson City on business. Booked this hotel after finding it on Google. Pleasant stay, newer facility, big room, nice bed and a decent value. July 24, 2015
Rated 5.0 out of 5.0 by Beautiful Hotel Beautiful hotel! This hotel is newer, awesome décor and very well maintained. Management and staff are very helpful, friendly, and professional. They have a spacious gym with free weights and a very nice indoor heated pool and Jacuzzi. As always, Holiday Inn Express doesn’t disappoint. A great place to stay for business or pleasure. I rate this 5 stars! July 23, 2015
Rated 3.0 out of 5.0 by HEI SCRANTON Place was ok, I am a GOLD MEMBER, they would NOT offer me a government rate for my stay (which kind of shocked me!) considering this is the hotel brand I use and frequent. July 22, 2015
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