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Rated 4.9 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by quick family getaway I booked a room two bed room for my family on thursday. went up on friday they were able to bump us up to a suite right in front of the pool. made my life so easy. they have a beautiful outside patio very relaxing. (just need to get the second fire pit working) I plan on staying there again in a month. June 24, 2013
Rated 4.0 out of 5.0 by Clean and quiet This was certainly one of the better Holiday Inns I have stayed at. It was clean and quiet, The staff was helpful and efficient. Although I am a Priority club member, I was given a water while I watched the gentleman in front of me being offered to take whatever he wanted out of the snack bag along with the water,,,,,All for being a priority club member. If I had not been in such a rush to take care of business, I would have certainly addressed it on the spot. June 3, 2013
Rated 5.0 out of 5.0 by Beautiful property and wonderful staff! This hotel is fairly new, and the property is exceptional. They have an indoor pool, fitness center and even fire pit on the patio. The rooms and entire hotel are spotless and have a high quality feel. The staff is truly the star of the show though. They put on a variety of events during the week involving free food and drinks to try to bring together the guests and staff to make those nights on the road feel less lonely. I thoroughly enjoyed my stay! June 2, 2013
Rated 5.0 out of 5.0 by A pleasant surprise booked room for a reluctant three day stay near keystone college and was very pleased with the experience! Pool was awesome and warm! Had been a long time since I had such a nice warm pool to play around in. We had lots of down time in the hotel so the work out facilities, pool and patio with fire pits really helped make us feel at home. Also, the housekeeping staff is awesome... VERY clean. Facilities was in such good condition I thought it had just opened but was told it was three years old.. hard to believe. It is quite hard to find by gps but is nestled amoung tons of restaurants but who needs them when there is a wegman's nearbye and the hotel lets you use their grill! very nice! since we are every day grillers at home! Thanks for a great stay...f resh fruit for breakfast ws really a blessing. May 30, 2013
Rated 3.0 out of 5.0 by Nice, clean but underwhelming. Hotel was nice, clean and quiet but missed on some touches. After receiving a coupon for a free drink at another HI Express the night before, a bottle of water here wasn't very exciting. The "arcade" was a pinball machine and a claw game (I'm glad my children weren't with me). No DVD players in the room for me to finish the movie I brought along. It was not an unpleasant stay by any means - just not impressive. May 21, 2013
Rated 5.0 out of 5.0 by Great hotel and staff Very clean hotel - very hospitible staff. I would reccomend this place to anyone for business or pleasure visits May 8, 2013
Rated 5.0 out of 5.0 by Great Hotel/Wonderful Service Excellent service- staff makes you feel like your are at home. This is a wonderful thing when you spend life "On the Road"!!! April 30, 2013
Rated 5.0 out of 5.0 by Impressed The manager Julie and the staff at this location are fantastic!! I had not been at this location for months and Julie remembered me when she saw me....great atmosphere. April 29, 2013
Rated 5.0 out of 5.0 by GREAT Best hotel I stay in all week!! You guys are the BEST!!! April 24, 2013
Rated 5.0 out of 5.0 by Nice Place I don't like to go out in a strange town, but I also don't like being stuck in a room all the time. The folks here work hard at making you feel at home. It's also close to downtown and to shopping. April 24, 2013
Rated 5.0 out of 5.0 by Excellent Thanks for the excellent customer service. Every part of our experience was good. It took a few minutes to find the hotel, but we were pleased with the amenities. For us it was a little pricey for an Express, but that might be because we showed up late in the night on a phone call reservation. Thoroughly enjoyed our stay! April 20, 2013
Rated 5.0 out of 5.0 by Wedding Weekend Stayed here with a number of other guests for my nieces wedding. Hotel rooms and facilities were very nice. The front desk staff and shuttle drivers were were awesome! April 20, 2013
Rated 5.0 out of 5.0 by Great Hotel; Greater Staff!!!! I feel like am a "home" when I arrive. The staff treats me like a family member. What more could you ask for in a "home away from home?" April 16, 2013
Rated 5.0 out of 5.0 by Great Hotel to Relax Had a great night rest with comfortable bed in a nice clean facility after traveling for 3 hours. The staff are very friendly. Loved Panera Bread just right there. Lots of shopping nearby April 14, 2013
Rated 5.0 out of 5.0 by We'll Be Back! The staff goes ABOVE AND BEYOND normal expectations. EVERYONE is friendly - from the front desk to the breakfast room to maintenance to housekeeping. My sister recommended this hotel to me, and I can guarantee that I will recommend it to the rest of my family! We had trouble with our tv not working one night, and the girl working the front desk came to our room and fixed our tv for us (it needed to be unplugged and restarted). She couldn't have been more kind. The only comment I would make that isn't positive is that our room was very cold, despite the temperature we set the thermostat at. Cold air blew from the unit at the window all night long. Next time, I will ask how to use the thermostat - maybe it was just a case of user error. April 12, 2013
Rated 5.0 out of 5.0 by Beautiful facility and friendly staff. Love the green color scheme. This property did not show on my search for a Holiday Inn while traveling but we saw the sign and took the chance. We found a great property! April 12, 2013
Rated 5.0 out of 5.0 by One of the Best! We were upgraded before we even checked in! The Staff was very cheerful and knew their job! The pool and hot tub are maintained at a perfect temperature. The room was excellent. I can't think of one negative thing to say about this hotel. I've stayed at this hotel before and I will stay at this hotel again! April 4, 2013
Rated 4.0 out of 5.0 by Beds and baths atre decent for sure The hotel itself was well maintained and clean. A wee trouble twith theelevators this time but not a showstopper.. I cannot refrain from mentioning dollars involved because this place was very poricey to toehrs that we'd stayed in during the 12 days in the USA states.. April 2, 2013
Rated 5.0 out of 5.0 by Wonderful place to stay Everything about this hotel was excellent. It was clean and comfortable. The staff was very friendly. They even had a "manager's reception" the evening that I was there and served a light dinner and drinks on the house. March 11, 2013
Rated 4.0 out of 5.0 by Staff attitude A pleasant clean atmosphere. The staff is very friendly, helpful and approachable. It appears to start at the top with the Manager and continues to the desk, breakfast attendant and the maids. March 5, 2013
Rated 5.0 out of 5.0 by Fantastic Hotel Clean,Clean,Clean- the place is spotless. I have stayed here before and they never dissapoint.The staff is friendly and the rooms are very nice. Other area hotels should stop by this place and see how a hotel should be run. The owners and staff should be proud and keep up the good work so I can keep coming back. March 5, 2013
Rated 5.0 out of 5.0 by 5 star hotel! I know you don't think of a Holiday Inn Express in the 5 star category of hotel chains but this location is just that! From my initial greeting at my arrival to my departure 1st class all the way. While checking in the staff offered me dining options to drive to and also options for in room delivery. I was offered fresh cookies and invited to a manager soup gathering. Room was very nice, good lighting, plenty of outlets, comfortable bed and quiet! Exercise room was clean and up to date. Breakfast the next morning was hot and plentiful. If your staying in the Dickson City area, I highly recommend this location! February 27, 2013
Rated 5.0 out of 5.0 by Always clean and comfortable I'm a neat freak, and every visit has presented me with such clean facilities and bedding!! I love it!! I never have any dirt to fear when I stay here!! My kids LOVE breakfast, SO many options!! And their highlight is the heated indoor pool!! I LOVE that they keep it clean and presentable!! Keep it up Dickson City Holiday Inn, you're awesome!! February 8, 2013
Rated 5.0 out of 5.0 by love this hotel of all the hotels we've stayed at in this area, this is our favorite. We visit family in this area a lot and thoroughly enjoy visiting with them in your Great Room. Looking forward to summer visits and your outdoor area. Highly recommend this hotel. February 2, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express This HI Express was great. The property and our room, especially our bathroom, was spotless. The breakfast bar was clean and always fully stocked even when we came in last minute for breakfast. The pool is nice and warm. It is the first pool area we have seen that has disabled devices to assist those who need them to get in and out of the pool and hot tub. The location for a shopping trip is perfect. Walmart, Target, Home Depot, Sam's Club, & many smaller stores all with a few minutes of the hotel. The 10% off coupon for the Red Robin was handy, and there are many restaurants nearby as well. After having stayed at many Holiday Inn properties this is the best HI Express I have stayed at with my family. This hotel is only beaten by the Holiday Inn Yorkdale in Toronto, and the Intercontinental Montreal. January 26, 2013
Rated 5.0 out of 5.0 by well designed, clean, comfortable hotel, but it is hard to find This relatively new hotel has many electrical outlets in the room to plug stuff in. It has a well-illuminated bathroom, including an overhead light in the shower; plus, a real exhaust fan. Comfortable bed, great TV, and quiet frig. Too bad there was no DVD player. Indoor pool was huge and amazing. The public areas, such as the lobby and breakfast area, were nicely decorated, but still functional. Overall, the design of the public areas looked pretty high end for what you would typically find at a Holiday Inn. Staff was attentive and friendly. The only negative I can find with this hotel is that it is hard to find - especially at night. When you enter the address on your GPS for this hotel from the Priority Club website, you are taken to the other end of a shopping mall. Finally, when you see the large Holiday Inn sign towering into the sky, you think that you've arrived only to realize that the entrance to the road that leads to the Holiday Inn - is still quite a ways down the road. This Holiday Inn needs more road signs - or at least a better address people can enter into their GPS to find it. January 20, 2013
Rated 5.0 out of 5.0 by New, beautiful hotel The king sized room is spacious and comfortable. A bed, desk, dresser, closet, end tables, two phones flat screen tv, refrigerator, and a pull out couch is some of the furniture included. Everything like-new and clean. The staff is very nice and accommodating. The breakfast is well made and tasty, they have a lot of options. There is a market for snack and drink options. The laundry facility is clean and works great. The rooms were quiet, even by the elevator. The heating system worked well. The beds and pillows were nice and comfortable. We stayed almost a week and would definitely return if in the area. The patio was also very nice, even in the winter! January 20, 2013
Rated 5.0 out of 5.0 by Neat & clean; very comfortable mattress & pillows! Very much appreciated overall environment of here. Highly recommend this hotel for any traveler. Very convenient to many stores, restaurants, and access to interstate. January 19, 2013
Rated 5.0 out of 5.0 by Great Hotel I stayed there on my way through for a Thanksgiving vacation and the staff was very courteous. Every part of the hotel I saw was clean and well maintained, and for a free breakfast it was great. The breakfast made it worth it, not only was there the standard free stuff most hotels have, they also had hot foods such as pancakes and biscuits and sausage. January 7, 2013
Rated 5.0 out of 5.0 by Great Service The hotel staff are very helpful and friendly. The rooms are very clean and the housekeeping does a great job every day. The breakfast is fully stocked and the staff is always on top of replenishing items that start to run low. Love the fruit options. We also really appreciated the tea/coffee/hot cocoa station available at all hours. January 5, 2013
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