Rated 3.5 out of 5 by 28
Rated 3.0 out of 5.0 by Tmazzu Staff was Great -- Room was 1 issue after another
Stayed 4 nights. Staff was great. Room the toilet didn't flush when we arrived. They sent a guy up the next day...the toilet flushed but walked into the bathroom and it was flooded...waited another day for that to be fixed. The entry way light blew out the first night. They came up and fixed it...it blew out again...this happened 3 more times...they decided that they were going to need an electrician look at it. Unfortunately it was a holiday weekend.
They did offer us another room..but we decided just to leave a day early.
November 30, 2013
Rated 1.0 out of 5.0 by Nunchie Room Condition
We were given a queen suite which apparently was the last room available. This non-smoking room had a burn mark on the toilet seat and a burn hole in the sofa. I feel these repairs should have been made before the room was reserved for quests again. Hair was found in the bathroom sink. We stayed in 4 different Holiday Inns on our trip across country - all were great except for this one - very disappointed. For the price we paid, this was unacceptable!
November 14, 2013
Rated 5.0 out of 5.0 by DoubleJJ All around excellent hotel
Hotel right off of I-40. Fresh cookies at check-in. Friendly and efficient staff. Very clean and quiet room with comfortable bed. Free breakfast in the morning which is a must when traveling great distances. Would definitely stay here again and recommend it to all travelers.
November 2, 2013
Rated 3.0 out of 5.0 by controlmech Comfortable Room, Internet So-So
Rooms are spacious and well maintained, best hotel pillows I've slept on in a long time.
Internet access speed only good enough for basic browsing or e-mail access. I tethered my cell phone when downloading large files for work.
October 26, 2013
Rated 3.0 out of 5.0 by SecondFloor Not impressed
Well, to start, I reserved two rooms for one night. When I checked in, I had two rooms for two nights. Once I went up to the second floor everything was good. Once I opened my door there was a slight smell of mildew, the other room I reserved had an awful smell of mildew. My group went down to the indoor heated pool to swim and to find out that the room was filled with chlorine fumes, the heated pool was very cold and the pool lights did not work. the ones of us that did decide to hangout and swim couldn't enjoy for very long.
Once back in my room, I needed to use the rest room, I noticed several hairs all over the bathroom floor and counter, very gross. I used one of the ragged towels to sweep up the mess as I was very tired and didn't want to wait on housekeeping. The room its self was very clean. The next morning when I got in the shower, I found more hairs both on the tub and the shower curtain. I would have complained about this at check out but the girl at the counter didn't even ask how my stay was so I have to assume they are aware. Once I walked out the main entry, I had to walk by what I would guess to be, the entire housekeeping staff smoking, as being a former smoker, It is very rude for employees to smoke next to the front door. My group had children that didn't need to walk through a large cloud like that. With this said, If I have to stay in Dickson, It will not be at a Holiday Inn Express Select, not sure why the select is there.
October 13, 2013
Rated 3.0 out of 5.0 by Nina50 Smell
Our first room had a extreme mildew smell so they moved us to another room and it also had the mildew smell. I would never stay there again :(
October 9, 2013
Rated 3.0 out of 5.0 by PaulTN2 This was OK
The staff was great but the hotel was a bit less than I've come to expect from Holiday Inn Express. There was a musty smell on the 3rd floor which is why my scores are a little lower. Overall, it's fine.
October 8, 2013
Rated 5.0 out of 5.0 by Rhonda08 Relaxing Stay
My husband and I were on a 10 day road trip and Memphis was our first stop. I couldn't believe there wasn't a hotel room to be had in the City. We drove an additional 30 miles to Dickson and was glad we did. No crowds and we were able to relax in style.
October 1, 2013