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Rated 3.5 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Above The Best The beds were just right. Pillows were perfect. The staff was EXCELLECT! I was so glad to be able to sleep in such a very peaceful place. The food was good and plenty of it. Food area was always neat and clean. July 18, 2014
Rated 5.0 out of 5.0 by Traveling w/ teenagers Excellent hotel. Close to sights but far enough out of the hub bub. Room was large for 5 adults. Beds great. July 16, 2014
Rated 2.0 out of 5.0 by Don't sleep in or you will miss breakfast! Like most HI Express hotels, weekend breakfast is advertised to run until 10:00 am. By 9:15 the only food that was remaining on a Saturday morning was cereal. If the attendant was asked she would bring milk out from a locked shelf. Coffee was gone by 9:30. The mattress sagged in the middle so with two people rolled to the center like a couple of logs. It is definitely a notch below other HI Express Hotels where I have stayed. On the plus side, the rooms have been nicely updated with tasteful carpet and furniture. The chairs could use a cleaning though. It was much less expensive than the other spots reserved by the wedding party and we now know why. July 16, 2014
Rated 2.0 out of 5.0 by Comfortable Rooms The hotel is clean and the beds are comfortable. Parking is tight, so our big van was a challenge in the small lot. It would be nice if the staff were more mannerly. When we checked in, we walked by an employee smoking on a bench by the front door, a most unpleasant welcome. A couple of times we tried to get off the elevator and were met by staff members and cleaning carts getting on who didn't back up to let us off first. When we were checking out with kids, suitcases and a full size harp, one of the housekeeping staff (with a cart) grabbed the elevator we were waiting for, went ahead of us and said she'd just be a minute and send it right back up. I was stunned. The staff member serving in the breakfast area wasn't very cheerful and was not pleased at being asked for routine replenishments during the breakfast hour, making for a somber start to the morning. Overall, we had a pleasant night's rest and got on our way with full stomachs, but that's it. July 7, 2014
Rated 5.0 out of 5.0 by Excellent Customer Care We totally enjoyed our stay at Holiday Inn Express in Dillard. The people were extremely nice and the service was excellent. July 7, 2014
Rated 5.0 out of 5.0 by Great staff I was told during check-in that this hotel was losing it's Holiday Inn Express accreditation because it is only a two story structure. This is a bad decision and should be carefully reconsidered. The staff at this hotel is very friendly and helpful, let them stay in your HI family. July 7, 2014
Rated 4.0 out of 5.0 by Hot breakfast food bins were empty Eggs and bacon were all used up and not replenished during the 10-15 minutes we were in the breakfast room, otherwise this was a great place to stay. July 2, 2014
Rated 5.0 out of 5.0 by Mountain trip Very clean and quiet place to stay, the breakfast was awesome and the lady who prepares it will make it that much better, was pleasantly surprised with the accommodations and plan to return June 30, 2014
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