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Rated 4.4 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. Don't let the location of this hotel put you off from staying here. On first arrival it might appear that you have landed in the middle of nowhere but, in reality, the hotel is super convenient for I-96, I-69, I-496 and Lansing and Creyts roads. Very comfortable mattress, clean room, warm welcome and adequate breakfast. Being a IHG Platinum member, I stay in IHG hotels frequently. The breakfast at this hotel is standard Holiday Inn and Holiday Inn Express fare so it met expectations. That said, if there would be one item I would change for all Holiday Inns, it would be to upgrade the breakfast offerings. This alone, however, would not be enough to prevent me staying here again. December 18, 2014
Rated 5.0 out of 5.0 by clean very happy with accommodations. very likely to stay here again. December 16, 2014
Rated 5.0 out of 5.0 by More than I expected Nice stay. The staff could instruct other hotels on how you treat your customers. Great stay at a very clean place. December 16, 2014
Rated 5.0 out of 5.0 by Great Weekend Excellent staff and service. Would definitely visit again. December 13, 2014
Rated 2.0 out of 5.0 by staff night manager was rude walls paper thin beds uncomfortable, elevator not working December 11, 2014
Rated 5.0 out of 5.0 by Very nice facility, too many kids. The hotel and room were very nice. The free upgrade for being a gold member didn't hurt my feelings at all. Only concern was the two bus loads of kids who were running the halls until well after 11PM, and kept the kids awake. I don't blame the hotel for that, because I didn't call down to complain. I am sure the friendly staff would have addressed it if I did. I would highly recommend this facility. November 25, 2014
Rated 5.0 out of 5.0 by One of the best I've stayed at many different Holiday Inn Express hotels and would put this one at the top. The hotel room was spacious, well appointed, and freshly decorated. The staff was friendly and helpful. The breakfast offerings were quality. The only downside is the location--more of a light industrial area with few restaurants and gas stations nearby. Finally, after leaving a personal item behind after check-out, I contacted them. They located the item and held it until it was able to be retrieved. Overall, a positive experience. I would stay here again. November 25, 2014
Rated 5.0 out of 5.0 by Great Overall Experience The overall experience was great; from the appearance of the hotel, the great service, very clean and comfortable rooms - exceptional space with very nice office set-up. I would highly recommend this hotel. November 22, 2014
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