Rated 4.4 out of 5 by 177
Rated 5.0 out of 5.0 Hotel comfort and location.
No complaints, once again an excellent stay with IHG.
February 25, 2015
Rated 5.0 out of 5.0 by Below zero Comfortable bed and great service
Staff was professional and courteous. Room was clean
February 23, 2015
Rated 5.0 out of 5.0 by state guy clean and comfortable
room was very clean and the bed was comfortable. lots of outlets foe electronics.
February 20, 2015
Rated 5.0 out of 5.0 by JVokal A perfect place to stay!
Staff was fantastic! The rooms were large and very clean. This location is a great value for anyone traveling through the area. I have stayed in a number of HIE locations and this one easily takes the cake.
Congrats to Janay and her staff for running a top notch facility!
February 18, 2015
Rated 5.0 out of 5.0 by JenJen44 Staff was excellent
All of the staff were so friendly and helpful and flexible! My 4-yr-old son wanted to swim on the morning we were going to check out so the manager, Janay, said she would open the pool an hour early so we would have time to do that. Brandon, at the front desk, was super helpful with getting towels and so friendly as we were leaving. The breakfast staff, Tina and Joann, were really helpful and also very friendly. They checked in on us as we ate and asked if there was anything we needed. We felt so welcomed there and my son didn't want to leave!
February 15, 2015
Rated 2.0 out of 5.0 by Mollybridge Bad night
I have stayed here many times and it keeps getting worse. The staff is great, but the noise level was terrible. A group of men sitting in breakfast area talked, watched tv and shouted all evening, included the person that worked the front desk the night I stayed. Pool and fitness area closed because they could not get the doors open. Bathroom shower floor is fifthly and has been in the past.
February 15, 2015
Rated 5.0 out of 5.0 Diamond in Dimondale Michigan
Hotel was very clean and newer, room was outstanding.
February 3, 2015
Rated 5.0 out of 5.0 by TNTF Very friendly hotel, to ALL
My husband and I stay in this hotel 1-2x per week for business. They have always been extremely friendly and accommodating.
I feel I need to address the comment left about the hockey team as we were here one of the nights they were. We have stayed here before when there has been other hockey groups as well as gymnastic groups and this group was by far the worst behaved. The boys were literally playing tag throughout the hotel, running up and down the halls and using the stairways. I understand boys have energy, but come on parents, have some control, this is a public place where other people are trying to relax.. The employees working that night were trying hard to maintain control in a professional manner, but it's hard when the parents are letting them "zip around".
That being said, I highly recommend this hotel.
January 28, 2015