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Rated 4.4 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Great place to stay The Holiday Inn Express was clean with quick and easy check in and out. The staff was very friendly and helpful. The person that cleaned my room even left me a nice note on the desk. They also have a nice workout room and a pool. Great place to stay. January 31, 2016
Rated 4.0 out of 5.0 by Great mattress Very comfortable bed but the bathroom was not very clean January 26, 2016
Rated 5.0 out of 5.0 by Birthday Party We went to celebrate my daughters bithday. Everyone had a very nice time. The pool was warm and the kids loved it. January 21, 2016
Rated 3.0 out of 5.0 by Bug in the tub and breakfast ends early Although breakfast times state til 10am on Weekends, at 9:30 the staff made an announcement that they were not putting out an additional food. My son and I just made it down to breakfast so this was disappointing, we thought we had til 10am. Pancakes we out and they wouldn't refill, coffee was out, no muffins and everything was limited. Not to mention that morning I found a millipede like big in the tub before my shower. Also, only one elevator in the entire hotel. Expect to wait a while to get anywhere. They also didn't have our room with the rest of our group as we requested, we were all on totally different floors. January 21, 2016
Rated 5.0 out of 5.0 by excellent staff, comfortable sleep really enjoy staying at this Holiday Inn Express. staff is very top shelf, friendly and helpful. Rooms are quite comfortable, clean and modern. Hard to beat the included breakfast and coffee station. January 19, 2016
Rated 4.0 out of 5.0 by First Time Stay Overall not a bad stay except for poor snow removal at main entrance and the wet floors in the lobby being extremely slippery. Almost slipped on a couple of occassions. January 19, 2016
Rated 5.0 out of 5.0 by Great service First time at this hotel. I'll stay here next time I'm in Lansing. January 17, 2016
Rated 3.0 out of 5.0 by Convenient location, friendly staff, BUT. We were there for at gymnastics meet at the summit. Unbeatable location. Every encounter with the staff was TOP NOTCH. Needed an extra set of toiletries, found a woman in housekeeping and she was very nice and friendly. Front desk staff were welcoming and had a smile on their faces. However, around 4 am I was awoken by a long lasting noise that didn't cease. After about 45 minutes of it I couldnt sleep any longer and ended up starting a very long day at 4:45 am. Fast forward to breakfast. I was so happy to find coffee hot and ready before the free breakfast was supposed to open. Total score. My daughter who has several food allergies wanted cereal for breakfast. After finding one that worked for her I gave it to her. She immediately spit it out saying that the milk tasted horrible. I too tried it and sure enough, even though the milk wasn't expired, it was definitely bad. She ended up eating yogurt. Overall, staff and location to the summit are awesome. Sleep quality and spoiled milk were not my favorite way to start my day. January 14, 2016
  • 2016-02-08 T15:03:24.587-06:00
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