Rated 4.3 out of 5 by 142
Rated 4.0 out of 5.0 by Him Again Take your own hot drinks for the breakfast
This is the second time we have stayed at HIG Doncaster, and this is the second time the hot drinks vending machine has broken down. Last time staff went out there way to help, this time for one member of staff it was too difficult. The younger member of staff stepped in and found a sachet and there was hot water. Message is - don't expect too much in the way of drinks for breakfast - the orange juice was also watered down to be undrinkable.
But saying all this I would still very much recommend this IHG.
September 23, 2014
Rated 5.0 out of 5.0 by Dylan M My Favorite Home from Home!!
I have been staying here for well over 8 years now and I have never done a review before but I belive the people who work here deserve the recognition.
The staff at this hotel are excellent and really care about the customer. Many a time I have requested something that is over and above what they need to provide and they always come up trump.
From the people that welcome you at reception to Paul who cooks the steaks ( and by the way a great value steak at that)
House keeping in the morning etc, they all go about their job with a smile on their face and actually make it a nice place to stay.
I have a choice to stay anyway in the area and I always stay here as they give me the 5 star treatment and treat me like a VIP. I do observe that they try to give everyone the VIP treatment if the customer will let them. I will try to mention them all by name and if I have missed anyone off it is not intentional. So from Joanne the boss here goes
Gemma, Nicky, Steve, Elena, Kerry, Daryl, Cath, Dave, Charlotte, Andy, Tracy, Muhammed, Laura, Paul, Scott, Jim and Chloe.
Keeep uo the great work you are an example and a credit to the Hospitality industry!!
September 23, 2014
Rated 4.0 out of 5.0 No cellphone coverage
Business users beware... if you wish to use your mobile during your stay, this is not the hotel for you. Other than that, everything you'd expect from a HIE.... clean and comfortable.
September 20, 2014
Rated 3.0 out of 5.0 by alanyorks too busy to cope
Good location straight off motorway, stayed for Doncaster races and hotel very busy. Was expecting the hotel to be busy, but could not get a table for breakfast and then told run out of sausages and bacon, and had to wait for cutlery! Surely you know how many people are booked in, in advance and can make sure there are enough staff, and food to cater??
September 18, 2014
Rated 4.0 out of 5.0 by squidgie god hotel for business
good allround hotel with easy parking and clean fresh rooms
September 12, 2014
Rated 5.0 out of 5.0 by Icebucketavoider Lovely staff, comfortable clean room
Just returned from a very pleasant stay at the Doncaster Holiday Inn Express. The staff were incredibly warm and helpful. The bed was very comfortable and the shower was perfect. My only criticism would be the limited selection for the cooked breakfast. A few mushrooms and tomatoes wouldn't go amiss, particularly for the vegetarian contingent.
September 6, 2014
Rated 5.0 out of 5.0 by Neilrb Friendly helpful staff and clean comfortable room
The room was very comfortable, clean and tidy. The staff were very friendly, helpful and welcoming. The communal areas were tidy and comfortable. Overall I would happy to recommend this hotel and would definitely use it again.
September 6, 2014
Rated 5.0 out of 5.0 by ijd01 Excellent staff
Arrived late owing to flight delays, and the desk staff were so helpful in providing the basics, as our baggage also was delayed. We would stay again definitely if we were in the area.
September 1, 2014