Rated 4.7 out of 5 by 129
Rated 5.0 out of 5.0 by WMB1 Holiday Inn done right
I have stayed in Holiday Inns from Massachusetts to Florida and as far west as Arizona. The service has always been more than satisfactory and my stays pleasant. However, the Holiday Inn Donegal has set the benchmark against which all other Holiday Inns should be measured. The front desk staff is courteous, professional, personable, and attentive to guests needs. The same must also be said for housekeeping staff and other support staff. All are consistently professional, courteous, attentive and diligent in performing their responsibilities. The quality and appearance of the physical plant and the quality of the food service reflect this.
Kudos to a hotel and staff that make you feel welcome from the time you arrive until you leave. Their approach to customers make you want to come back. We know we will be back.
December 3, 2013
Rated 5.0 out of 5.0 by Mozi Tranquil and refreshing
This was my second trip to the area in a month. We arrived late in the evening for check-in and the staff was very friendly and welcoming. The room was exceptionally clean and was at a comfortable temperature upon entrance. The bed had pillows of select comfort levels (soft and firm) and blankets which provided warmth and softness. The shower did not run out of hot water for those who take long showers of if you have a large group. The breakfast included hot items such as scrambled eggs, omelets, bacon, and even a pancake maker which was mess free just press a button. The atmosphere is so quiet and peaceful and no interruptions from any traffic at all could be heard. The hotel is not on a loud road by any means.
The location is not far from Pittsburgh (1 hour away) or Johnstown which are fun places to visit for leisure or history.
November 20, 2013
Rated 3.0 out of 5.0 by cranky beautiful hotel and great breakfast
Stayed here in September while attending a convention at Seven Springs. Great location!! First night was great!! Second night became very loud around midnight and continued for several hours.. Very rude wedding quests slamming doors, yelling from one hall to the other. My room was next to the vending machines which was very loud coming through my walls.They must have emptied the machines as much as they used them. Hotel staff should have taken charge and quieted crowd done. Next time will request room away from lobbey and vending machines.
November 20, 2013
Rated 5.0 out of 5.0 by HappyVisitors Enjoyed our stay - nice facility!
Clean facility, unique lobby - room was plenty spacious, and the accommocations were appreciated! Fridge, microwave, coffee maker, etc. are nice to have available. Staff members were friendly and very helpful! The hand-outs with directions for restaurants and activities in the area were great!
November 18, 2013
Rated 5.0 out of 5.0 by dargry Clean, comfortable,
Glad it was available Very comfortable....................................................................................
November 17, 2013
Rated 4.0 out of 5.0 by MrMajestic Very Nice Motel
We were just passing through on our way to Indiana. We checked in @ 11:00pm and checked out @ 8:00am. The room was very clean and the breakfast was hot and fresh. The only problem I had was trying to make a reservation using my IHG members points. I called the members hot line and was told there would be a 15min hold time. When you're traveling late at night, you don't want to be on hold for 15min. or more. I was also told by the clerk at the motel that they couldn't process my reservation using my members points. I think that the clerks should have the authority to take reservations using members points. Other than that, I am very pleased with my IHG membership. Our stay in Kendallville, Indiana was very nice also.
November 17, 2013
Rated 5.0 out of 5.0 by jmlucky remodeled recently, great location, pleasant stay
all rooms have been recently remodeled. ours was very clean. great find.
November 13, 2013
Rated 3.0 out of 5.0 by Pet6 Bit unwelcoming
Nice room, all to familiar HI Express style. Breakfast pretty basic, usual HIE but not well presented and staff doing things by numbers.
First night a weekend and breakfast chaotic.
Only other comment is that both the desk and other staff were incredibly uncommunicative. Certainly didm"t promote the place or make you want to come back.
Didn't receive the usual bill under the door, and on check out, was just told "all set" without looking at anything! By then we were used to being ignored so just left.
So apart from the people thing, this is your usual HI Express product and probably the nearest to Falling Water if thats what you re up to.
Final warning, we had two encounters with cars driving with no lights in the dark near the hotel….local game?? Take care.
November 9, 2013