Rated 3.6 out of 5 by 36
Rated 2.0 out of 5.0 by Jacqueline18654 parking lot was nearly empty
Writing this from the hotel lobby. For some reason we cannot use the wifi in our room. The temp in the pool led us to believe either the heater in the pool was broken or not turned on. Breakfast the staff says they have plans to improve. Guests we talked to said that would be nice. There are 5 hotels in a one block area near this hotel. HI was the most expensive. One could stay 3 nights in another hotel, and get the same quality for the price we paid, for one night here. We noticed other hotels nearby had full parking lots while this one was nearly empty.
July 26, 2014
Rated 5.0 out of 5.0 by LaneyB Business Stay
Rooms are clean and big. The only issue I have is that the breakfast selections are not great. I have stayed here several times and find the staff to be friendly and helpful and the entire hotel to be clean and inviting.
July 6, 2014
Rated 4.0 out of 5.0 Quiet Room
This hotel is in a convenient location, easy to find with plenty of parking, The front desk staff was friendly, cordial and efficient. They had the room type I asked for ready and waiting. The furniture style is a little dated for my taste However, the furniture was in good shape, no dents or tears, comfortable desk chair. Adequate if not convenient electrical outlets. In this electronic gadget age I don't know why hotels cannot put a simple power strip on the desk. My no smoking room had no odors. The king bed room and bath are large and well lit. The hotel is clean, quiet and secure. I had a good nights sleep.
The free breakfast was typical, nothing to get excited about.. The food items were kept fresh and well stocked and the breakfast room was roomy and clean.
I will stay here again.
June 29, 2014
Rated 5.0 out of 5.0 by ColeyF Business trip
Nice clean. What I have come to expect from HI Express
June 22, 2014
Rated 5.0 out of 5.0 by Smith is Right Above average value w/excellent service
I stayed at this location for three days for business. All staff personnel were friendly, attentive and professional. The hotel was very clean and in new condition. Bedding was crisp and clean as was the room. Dining area was clean and well stocked. Food was warm to hot. Great coffee. Exercise room was clean and comfortable (need a universal). Another computer with desk in your business center is recommended as is a separate room for the business center (for privacy and improved working conditions). A small lounge area with a bar would be ideal. Also need to get Fox News and Fox Business News on your cable. Overall good value.
May 30, 2014
Rated 3.0 out of 5.0 by zzzz1 5/25/2014
Sofa sleeper springs broken... couldn't use. 2 of 3 lamps not working. Door locks at pool (battery was out) so we couldn't access it. Stayed in a non smoking room, but smelled it all throughout hallway and somewhat in room.
I've stayed at this location many times, and this is the first time I was unhappy with my stay. As I was there for a funeral, I didn't point out all items to staff. Too emotional and exhausted to complain.
May 29, 2014
Rated 4.0 out of 5.0 by MIKEo54 nice place
We would stay there again. They had everything we needed for a good night sleep.
April 22, 2014
Rated 3.0 out of 5.0 by Taxlady0428 IHG status recognized finally
I stay at this location several times a year for work. This stay was the first time I my IHG rewards status was acknowledged upon check-in. The hotel is your average HIE, no complaints. Rooms are always clean and the bed is comfortable.
April 21, 2014