Rated 4.5 out of 5 by 139
Rated 5.0 out of 5.0 by shutterkat Great experience
This hotel went beyond my expectations. I had contacted the hotel via email a few months prior to arrival twice to obtain information about a shuttle service to hotel. I received no response. Then I finally phoned and was told there was no shuttle service in the area and cab would likely be my best bet. My expectation of the hotel and service dropped considerably, but my stay there proved that the staff look after their clients well. I was there for six nights. The room was comfortable and clean. The bathroom needs a bit of maintenance ( slow drainage and flushing problems ) but aside from that, my stay was excellent. The bed was very comfortable and I loved having the choice between a soft and firm pillow. I would like to have seen more plugins in the room to charge all my devices, but I made do with what was there.
The staff were outstanding. They answered my questions about local shopping and Devin went above and beyond the call of duty to try to help me with cab arrangements to various locations. Be warned that the cab service is not very reliable. We had to make three calls to get a cab to show up, so allow extra time if you need to use a taxi to get some place.
The location was very good with a nearby mall wtih a Walmart, Sam's Club, Dollar Tree, women's clothing store. Zaxby's is right next door and there's a really good BBQ restaurant across the street. There is also a Cracker Barrell and a Waffle House across the street as well as a Buffet across the street. There's a gas station/convenience store up the street on the corner and a Walgreens that is about a 15 minute walk down the road.
My room was quiet. Occasionally I would hear children in the hallway, but not loud. I wished I could open a window for fresh air. The AC/fan helped with noise reduction in the evenings.
The breakfast is well-stocked with a huge variety of things to have. Hot and cold breakfasts are available.
The elevators are very fast. I never had to wait longer than 30 seconds for one.
I liked having the microwave and mini-fridge in the room. Very convenient.
The staff is really what makes this location shine.
January 29, 2015
Rated 5.0 out of 5.0 by Pope1646 Clean, Comfortable, and Courteous
The hotel was a great place to stay. It was clean, well maintained (inside and out), up to date, and the staff were friendly and very helpful. I would stay there again without hesitation.
January 27, 2015
Rated 5.0 out of 5.0 by Larry J. Quiet, Clean...Good Value
Clean room, excellent front desk service and located well for conference.
January 27, 2015