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Rated 4.2 out of 5 by 226 reviewers.
Rated 4.0 out of 5.0 by Good, but... This was a nice stay,but it is very evident this is an older hotel, probably a Holiday Inn several years ago. Furnishings, especially bathroom fixtures and such are very outdated. All was clean and comfortable, though and staff were very nice. November 12, 2014
Rated 5.0 out of 5.0 by Great Front Desk Employees The front desk staff has always been extremely friendly and does whatever necessary to provide quick dependable service. November 10, 2014
Rated 5.0 out of 5.0 by Easy Access to Chicago This hotel is minutes from the Metra station. A round trip ticket to Chicago on the Metra is about $10. The hotel shuttle can get you to the Metra or a cab. November 7, 2014
Rated 5.0 out of 5.0 by Dont have to search any further!! Stop looking and book a room here!! This place has everything you need and more. The rooms are spacious and extremely comfortable. The beds are great for a good night sleep. The location is great, close to shopping and restaurants. Just a short drive from everything else you might want. There is breakfast included every morning. It is quiet and private with plenty of parking. Beyond all that what truly makes this place so great is the staff. They do anything they can to make sure you have a smile on your face. Its great to be surrounded with people who honestly care about their guests and are happy to be there. I wouldn't stay any where else in that area. November 5, 2014
Rated 5.0 out of 5.0 by Great place to stay Friendly and helpful staff. Clean and comfortable rooms. November 5, 2014
Rated 5.0 out of 5.0 by Excellent Stay Excellent staty at this hotel. Will recommend this hotel for leisure/business trips November 3, 2014
Rated 4.0 out of 5.0 by Nice hotel at great price Very good value for the money. A bit far from downtown, and was the only affordable hotel it seemed in town that weekend, as there were two games in town. So hotel booking was a challenge. Breakfast is a plus I think. Rooms are comfortable. My overall experiences at Holiday Inn Express hotels have been positive, and affordable, and I will stay again. October 27, 2014
Rated 5.0 out of 5.0 by awwwwwwsome Excellent choice, very warm/friendly staff, the check in clerk was very very nice and accommodating. The rooms were really nice and cozy. Near plenty of restaurants and shopping areas. Plan on visiting the area again next yr. October 23, 2014
Rated 5.0 out of 5.0 by GREAT STAY The staff was superb!!Our last day we missed breakfast but the Lady in charge (of the Dining area) offered and mead my 4 year grand daughter an omelette.My Hat off to the entire staff. GREAT JOB Thank you,very much Tony October 17, 2014
Rated 5.0 out of 5.0 by Great service, good breakfast our stay was very good the staff gave us great service, the breakfast had many choices, had a great time October 16, 2014
Rated 5.0 out of 5.0 by simple, but good Not huge hotel, but nice and simple, quiet. Just what we needed to be close enough to get where we were going in Chicago but out of the traffic. October 16, 2014
Rated 5.0 out of 5.0 by Very nice hotel. After a 10 hour day of traveling (not knowing where we were going to stop) my wife ran a search and found the Holiday Inn in Downers Grove with the app "Near Me'. We have stayed with Holiday Inn before but our experience with the Downers Grove staff surpassed all our expectations. We will stay there again if we are in the Chicago suburbs again. October 15, 2014
Rated 5.0 out of 5.0 by Great Stay Highly recommend this hotel! I would stay here again. October 6, 2014
Rated 4.0 out of 5.0 by Good location and staff Staff provided all the service I needed. Wake up call and bill put under door ......excellent service October 4, 2014
Rated 5.0 out of 5.0 by great stay My Stay at Downers-Grove Holiday Inn Express was very comfortable. Hotel is close to great shopping and great restaurants. Downtown Chicago is 45 minutes away. Downers-grove is a good central location to most outlying areas. Beds and rooms were comfortable and clean. Staff were extremely friendly. October 3, 2014
Rated 5.0 out of 5.0 by Friendly staff At first sight, I was worried about what this motel might be like. It is an older property and it doesn't appear that the lobby has been remodeled. But from the moment we checked in, I thought it was wonderful, from the friendliness of the staff to the clean, bright, remodeled guest rooms. Breakfast was nothing special but it was pleasant. Plenty of shopping nearby and safe walking to restaurant October 3, 2014
Rated 5.0 out of 5.0 by Great place to stay Close to Chicago and O'hare airport and lots of great restaurants nearby. We stay here whenever we visit our son in Chicago. Easy access to the interstate. The staff is always friendly and accommodating. We've probably stayed here 20 times and never a bad experience! October 3, 2014
Rated 5.0 out of 5.0 by Nice hotel Very comfortable, breakfast could be higher quality but it is a hot breakfast. Great location and this hotel has a few smoking rooms if you are a smoker and can get one October 3, 2014
Rated 5.0 out of 5.0 by Great service and Ease of check in! My stay was primarily for business overnight. It was a pleasant atmosphere and comfortable accommodation for my purpose. I will definitely choose this hotel or other in the chain with confidence. September 25, 2014
Rated 5.0 out of 5.0 by great stay great stay and everything was good here.Plenty of things to do in the area and staff was great at answering any questions you might have September 25, 2014
Rated 4.0 out of 5.0 by Nice Frienfly staff, free internet , break fast was added perk. Comfortable room September 25, 2014
Rated 5.0 out of 5.0 by Great mattress and pillows My wife commented that her sleeping experience was great...one of the best at a hotel ever. The other nice thing about this hotel was the options for dining and shopping that were availble in the local area. September 23, 2014
Rated 5.0 out of 5.0 by Great place and services and staff I had no complains on anything while staying there. Everyone was super nice and friendly and helping with any questions and when i needed help the next day they were there without me asking and offered a helping hand. HArd to come across that nowadays. September 23, 2014
Rated 5.0 out of 5.0 by Comfortable Stay My family and I had a very pleasant stay during a difficult time , our parents funeral on saturday. We were encouraged to use the breakfast table area for a get together before dinner. We shared stories of our parents and pictures were passed around. We were able to do some healing before the funeral the next day. We had a lovely breakfast beore the funeral and a speedy checkout. Thank You for making our stay very settling and we would stay at your hotel in the event of another family get together. September 17, 2014
Rated 3.0 out of 5.0 by Poor Cleanliness The shower curtain had dried body fluids on it. The staff did correct the issue when notified of the problem. Other parts of the room appears clean. September 17, 2014
Rated 4.0 out of 5.0 by Good location I was not recognize as a platinum member? I was not offer the points at check in! TV don't offer any Hispanic Chanel's , Place can used some cleaning, mainly on the hallways. I ready was not to impress by this placed, there is a lot of choices around there, so I think twice, before I reserved in your placed. September 16, 2014
Rated 5.0 out of 5.0 Comfotable bed and great service. A nice place in Chicage. First of all, it's near some markets and resturants. So don't worry about where to go. Then when we checked in, a very nice guy helped us to change room type to 2 beds room. We arrived at midnight, but that staff is still very spiritual and polite to do the check in for us. And Service is good when we ask any help from them. lol.. At last, it's worth to go. I would choose this place again when I come back to Chicago again. Thanks for your great service! September 16, 2014
Rated 3.0 out of 5.0 by Dated hotel but excellent staff The hotel looks very dated, especially from the outside. Inside it's better but there is still something about the decor that looks dated--maybe the dark colors?? The breakfast is ok but it's all processed except for the fruit (oranges, apples, bananas). It's the best they can do with just a microwave available. I can't complain too much because it's free. My fitted bed sheet was too small for the mattress and kept coming off during the night. The heater/air conditioner was very loud when it turned on and off; seemed like an old system. The staff is excellent! September 16, 2014
Rated 5.0 out of 5.0 by Friendly and Respectful Staff We made a couple of inquiries about food establishments and the staff was very helpful. September 10, 2014
Rated 5.0 out of 5.0 by Best customer service Front desk attendant was superb; her service and attention worthy of a 5 star hotel September 7, 2014
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