Rated 4.5 out of 5 by 141
Rated 3.0 out of 5.0 by Dr. SBee Good for a night or two
I have stayed here a couple times on business. I consider it a solid average. The location is handy, but not very inviting. No pleasant space to be outside, or walk.
The upsides: Lobby reception (beer, wine, snacks) for an hour each evening, the restaurant is great for dinner,,, the rooms have good chairs, and a fridge.
The downsides: industrial area, no microwave, thin walls, no other restaurants in the immediate area.
Nice staff, clean property. When I need a place for more than a night or two, I stay a couple miles away at another IHG property with more stores and restaurants adjacent to the property.
August 15, 2014
Rated 5.0 out of 5.0 by GWENV GREAT ROOMS
I HAD A KING SIZE BED AND I LOVED IT. SOFT PILLOWS AND SO RELAXING AFTER A HARD DAY OF TRAVEL AND WORK. THANKS
CAN I PURSCHASE PILLOWS?
August 13, 2014
Rated 5.0 out of 5.0 by Bub's Wife Loved it!
It was a group of us from Franklin, TN that stayed here. We came for the Chicago River Association Church function. We had no complaints! The stay was great and so was the staff!
August 13, 2014
Rated 4.0 out of 5.0 by vlun001 Crowne plaza - awesome
Great place to stay, very clean and the service is top notch. Thank you.
August 12, 2014
Rated 5.0 out of 5.0 by piper113 Excellent
This was my first time to the Chicago area. I was not expecting anything great - seeing the surrounding area - but the Crowne Plaza was fabulous. The staff was friendly, the rooms were comfortable and the food was good, I only wish we stayed more than a day so I could have used the lovely indoor pool! The location is close to other suburbs and downtown.
August 12, 2014
Rated 5.0 out of 5.0 by cplr staff helpful
as usual (i visit monthly), all was great and staff were courteous
August 10, 2014
Rated 5.0 out of 5.0 by Rose 27 Great
Feel comfortable and nice. I would like to come back again. Service and staff members are great.
August 9, 2014
Rated 5.0 out of 5.0 by Chicago gal Lovely hotel
I found that the Crowne Plaza was perfect for us. Several member of my family also stayed there for a family reunion.
August 8, 2014
Rated 5.0 out of 5.0 by CamK A nice hotel in the suburbs
Attractive interior and very comfortable room overall. Would have liked a dresser/additional drawers for a 5-day stay. we were 5 siblings and their children staying at the hotel for a family event. The young kids enjoyed the pool. The adults enjoyed the exercise room. Wish there were a few more tables
August 8, 2014
Rated 4.0 out of 5.0 by Miss 1 KO One Night in Lombard
I enjoyed my stay, clean, modern and friendly.
The sleep kit was quite the nice touch but I don't like lavender so I couldn't use it. Chamomile is less offensive.
August 7, 2014
Rated 5.0 out of 5.0 by rutled40 Great Accommodations and Courteous Staff
When first arriving at the Lombard Downers Grove Hotel, was a little bit concerned how the hotel looked based on the "curb appeal." However, once inside that concern went away - great renovations and accommodations!
August 6, 2014
Rated 3.0 out of 5.0 by jmps Business Stay
Property average. Rooms / suites dark (not much outside light) and depressing.
Restaurant food good but way over priced for the typical business traveler.
Will not return. I am staying at another IHG property in Carol Stream, IL at the time of this review. Much more comfortable and friendly to the traveling business people.
August 5, 2014
Rated 5.0 out of 5.0 by LA LUZ GREAT STAY
WILL RECOMEND THIS HOTEL., CONVENIENCE
LOCATED, CLEAN AND VERY GOOD STAFF.
August 4, 2014
Rated 4.0 out of 5.0 by CharlieDog2014 Everything very good except the internet wi-fi
Spent a couple of nights here while visiting family in the area. All about this hotel was very good - room was nicely appointed, clean, comfortable, and most importantly, quiet. Only quibble is with the hotel's wi-fi, which was basically unusable. I didn't want to stream movies, just check my e-mail, and even that was difficult because the signal kept dropping to nothing.
July 30, 2014
Rated 5.0 out of 5.0 by joebhio GREAT EXPERIENCE
I wouldn't stay anywhere else on my yearly trip to the area! Front desk staff Angela and night staff Mike went over and above to fulfill all requests. Kathy the van driver is a blast. Francisco at breakfast made each day memorable. We look forward to seeing him each year. Always gave us something to laugh at each day! And the mgr reception each day was a great way to unwind.
July 27, 2014
Rated 2.0 out of 5.0 by The husband vacation
Very disappointed with this facility. Smallest bathroom I've have ever seen or tried to utilize.
July 24, 2014
Rated 3.0 out of 5.0 by guest762014 Conference stay
My stay was ok.
The room needed some repairs, the wall mirror in the bathroom was not secured securely, and one of the lamps didn't hold the charger for my phone.
The maintenance staff was curt and not very helpful when I called about a problem with my phone, dialing zero on the handset was difficult.
The front desk staff was unable to help me ship conference materials home, didn't have any packaging material, and they told me the would give the package to UPS, but I had to call and make the arrangements. There was not a store within walking distance to the hotel to get shipping supplies.
July 21, 2014
Rated 4.0 out of 5.0 by DIANE7139 FRIENDLY AND CLEAN
one recommendation...ask if there is a wedding scheduled and request that your room is located in an area where wedding guests are excluded. After an event, people like to enjoy themselves and they can prevent you from having a good night's rest if you are near their block of rooms. Otherwise the hotel is very quiet and restful.
The area has lots to offer for food choices but the restaurant and bar in the hotel is really very good.
July 16, 2014
Rated 2.0 out of 5.0 by Spudster So So Experience
Lots promised, not so much delivered. Poor restaurant experience and poor Managers Reception Experience
July 14, 2014
Rated 5.0 out of 5.0 by Eddie755 Comfortable and cozy
It was a very close to where we were going and the room was comfortable, the beds were soft and the experience was wonderful. The front desk staff was exquisite and helpful.
July 10, 2014
Rated 4.0 out of 5.0 by Tweety2 Good breakfast
The complimentary breakfast had a large selection and tasted good. Nice facility. Slow service in the restaurant but otherwise fine.
July 9, 2014
Rated 5.0 out of 5.0 by J.Holland Hip and Comfortable
I love this hotel.
I spend 4-5 nights a week in a hotel and this is my favorite for comfort and style.
It's close to a major expressway, but not on one. So no busy traffic noise all night long.
When the restaurant parking area is full, you know all the locals are coming to dine. It's excellent. GF options as well.
I love the staff too. I only see the night time team and all are great.
July 7, 2014
Rated 5.0 out of 5.0 by Mathanne Great comfort, nice staff, great food
We enjoyed our stay at this hotel! The staff was so kind, rooms clean, and beds comfortable! We ate in the hotel restaurant several times! Excellent food! Mike was an outstanding server and deserves a raise or bonus for his service! We will certainly stay in this hotel and eat in this restaurant when we are in the area! Thank you!
July 3, 2014
Rated 4.0 out of 5.0 by Junior100 comfortable beds
Beds and pillow were very comfortable. Slept well for the nights we were there
July 3, 2014
Rated 5.0 out of 5.0 by Bob 51 great hotel
Great experience at hotyel enjoyed my stay and the staff were exellent, I will be using this hotel on my next trip and look forward to the same experience.
July 2, 2014
Rated 5.0 out of 5.0 by Marino upgrade Bfast Buffete please.....
Breakfast Buffet can be upgraded and needs variety, is every day the same which make me skip it one or 2 days per week.
An Omellette / panckakes station is not that expensive since you already pay for a cook to make the general buffet. With the station. he will earn extra money in tips....at 1-2 Usd per customer tips, I guess the cook will be quite interested. This way Crown Plaza will separate the Bfast service from a Holiday Inn express that does the Bfast buffete similar like yours.
Every Chicago Hotel should have a Sauna or Steam bath.....with 8 months of winter invites the guest to stay in.
June 30, 2014
Rated 5.0 out of 5.0 by Metzie Love this hotel
Love the modern lobby, restaurant, pool and exercise areas~ The room was very comfortable. Bed and pillows are super comfy!
June 30, 2014
Rated 4.0 out of 5.0 by SWayneL Good Local Hotel
This hotel is well positioned close to highways and business centers. the facilities is well maintained and the staff friendly.
June 28, 2014
Rated 5.0 out of 5.0 by KHOliver Love this place!!
I love this hotel! One of the best in the area! THE MOST fabulous pool too. Great overall hotel!
June 26, 2014
Rated 5.0 out of 5.0 by chicago1111 Very Satisfied.
We were very happy with everything about our stay.
June 24, 2014