Rated 4.5 out of 5 by 66
Rated 3.0 out of 5.0 no housekeeping & bed aging
We have stayed at this hotel whenever we go to Drayton Valley but this last time was not what we usually experience. The bed was not as comfortable as it has been in the past the age of the mattress is showing. We were out for the day and returned late afternoon to freshen up before dinner and found our room had not been clean. Upon leaving I stopped at the front desk and said I just wanted to mention our room had not been cleaned yet. She said no we have no house keeping today as there was only one departure that day housekeeping never came in. My comment was really, as I am thinking I know other people are still in the hotel so that would mean nobody got their rooms cleaned. The lady said they would help me with our luggage when we left. Which was not needed we had a two small bags. I said we needed towels and she said she would have that taken to the room and would outside door be good. I replied no I wanted them taken in the room. Really who would want their towels left on the hallway floor.
When I booked the room and agreed on a price no where did it state the price did not include housekeeping daily, this is expected when paying for a hotel as it is part of the price. I should not have to make my own bed, Nor do I feel that having a pile of dirty towels around which never got taken because there was no housekeeping as appealing clean. I think we may try the other new hotel next time.
April 22, 2015
Rated 5.0 out of 5.0 by Roman14 awesome staff
I have been staying at this hotel for the last three months. The staff treat me like family. They know me by name and take excellent care of me. Venessa is an excellent employee and I really value her customer service
April 6, 2015
Rated 4.0 out of 5.0 by BigRon64 Nice stay at the hotel
Nice friendly staff, clean rooms, I would recommend this hotel to anyone working or travelling in the area
April 5, 2015
Rated 5.0 out of 5.0 by fifty Friendly and helpful staff.
The staff were very helpful getting rooms on the same floor. After checkout we came back as schedules changed and were invited to sit in the lounge until we needed to leave. This was much appreciated.
April 2, 2015
Rated 4.0 out of 5.0 by PeterWB March 26-2015
Location and accessibility was attractive in choice of accommodations available. Proximity to other vist resources (e.g., restaurants, fuel) was accomodating. Satisfied with the appearance, greeting, and comfort of the location.
March 30, 2015
Rated 4.0 out of 5.0 by asdfghjkl1234 comfortable bed
The bed was comfortable and staff were friendly. I would stay again.
March 16, 2015
Rated 5.0 out of 5.0 by duke5000 Anthony F
Great friendly helpful staff.Comfortable reasonable price rooms.Nice environment.
March 12, 2015
Rated 5.0 out of 5.0 by flyingkite Good chioce of hotels
This is the second time I stayed here while in Drayton Valley and it's now my first chioce. Goo dlocation, excellent hot breakfast and nice rooms. Wifi works very well.
March 9, 2015