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Rated 4.6 out of 5 by 223 reviewers.
Rated 4.0 out of 5.0 by Easy to find and comfortable Have stayed here several times before. Very easy to find off the M5. Would have rated breakfast higher but as neither of us wanted wheat-based cereal it left our choice a bit limited. My husband is on statins to no grapefruit! These are general criticisms of most b & b hotels and not specific to Holiday Inn . Hotel always clean and tidy and staff friendly. July 10, 2014
Rated 5.0 out of 5.0 by Third year in a row This is the third year in a row that we have used this hi express. As always the staff, room and breakfast were helpful, comfortable and fulfilled our appetite. Would definately use again. Easy on and off motorway and we recommend the harvester restaurant next door for dinner. July 9, 2014
Rated 5.0 out of 5.0 by Friendly welcome in a clean and comfortable hotel Very much as one would expect - efficient, clean, professional and comfortable. Free wi fi is an improvement (about time), but overall excellent. I would be happy to return. July 7, 2014
Rated 5.0 out of 5.0 by Good stop-over location We used this hotel as a stop-over to break up our long journey from Glasgow to Devon. It was a perfect place to recharge our batteries. The hotel was good value for money and the breakfast was excellent. July 7, 2014
Rated 3.0 out of 5.0 by comfortable stay Hotel does what it needs to do for a budget hotel, however with a couple of nice extras, such as Free Standard WiFi (for premium to enable you to stream TV or movies you need to pay £5 per night) and Air Conditioning in rooms. Bed linen could be slightly better quality and they no longer give you Dove in the bathrooms and have moved to some generic brand. Would be nice if the hotel vacuumed the rooms between guests to ensure there are no bits left on the carpets. Public areas looked clean, impersonal and thoroughly generic, however I didn't use them and didn't partake in the included breakfast, so cannot comment on the quality of the food, choice or quality. Staff are pleasant when you could attract their attention, however they should perhaps pay a little more attention to arriving guests, in addition to chatting to each other July 7, 2014
Rated 5.0 out of 5.0 by worth staying at Lovely clean rooms and pleasent staff. Picked this hotel as was close to motorway and easy access, Good night sleep and fantastic choice for breakfast, July 3, 2014
Rated 4.0 out of 5.0 by good stay all round we were attending a wedding so this hotel was near to venue June 30, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and convenient Welcoming staff, clean and comfortable rooms with a good choice for breakfast including some tasty croissants June 24, 2014
Rated 3.0 out of 5.0 by Poor maintenance Poor bed size not king size Window not closing due to lever malfunction allowing excess traffic noise and cold air to penetrate Bathroom counter top dilapidated June 24, 2014
Rated 5.0 out of 5.0 by Clean, comfortable stop near M5 A very comfortable stop that is excellent value. Clean rooms with comfortable beds. Polite staff. Free breakfast is adequate, Very close to motorway but rooms are quiet. June 23, 2014
Rated 4.0 out of 5.0 by Very Good Staff My stay at this hotel was exactly as I expected, I knew exactly what I would get from this brand, good clean rooms,all the public rooms were well kept and above order. However I did not expect the service from the staff to be quite so excellent, they all went out of their way to make sure that the customer had a comfortable stay at their hotel. Excellent. June 19, 2014
Rated 4.0 out of 5.0 by Lack of chair in room, sausages and coffee at breakfast time. Hotel staff were mainly very helpful and considerate in particular when asked for advice re the use of equipment in bed room. However there was only 1 chair in our bedroom,and breakfast was a little disappointing. Staff present were not alert to problems, such as broken coffee machine, lack of trays and sausages. In fact they did not seem concerned when advised of this. Overall a pleasant comfortable stay. June 19, 2014
Rated 5.0 out of 5.0 by Half way House We have stayed at Droitwich a number times in the past each time the stay has got better each time the aura of the Hotel makes you feel at ease as soon as you walk through the entrance door. The staff are polite and have a smile on there faces nothing is to much trouble for them we will be staying here again very shortly June 19, 2014
Rated 5.0 out of 5.0 by excellent value for money 2 Adults and 2 children Arriving quite late but the check in was easy and when we found our rooms it was clean and comfortable The childrens sofa bed was a little uncomfortable - but I told them that it was far better than what we could have ended up with - they did sleep, as did we The cost of the stay was amazing particularly as breakfast was included I would certainly use HIE again - and if we are ever in Droitwich again, I will certainly use this one again June 10, 2014
Rated 4.0 out of 5.0 Receptive and Helpful Staff Its a great place to stay for the money paid, and the staff are very welcoming. The internet wasn't fast enough though. June 9, 2014
Rated 5.0 out of 5.0 by Excellent service and all staff friendly and polite. Would definitely stay here again. Have also stayed in a Holiday inn in Reims and the same level of cleanliness and polite, helpful friendly staff. June 8, 2014
Rated 5.0 out of 5.0 by Just what you'd expect from a good hotel! This hotel provided all that is necessary for a good and relaxing stay, and would be difficult to fault - - just so long as you don't look too hard at all the litter falling out of the bins around the building! June 8, 2014
Rated 4.0 out of 5.0 by Exemplary service The attitude and helpfulness of the staff at this hotel lift it above the usual experience you could reasonably expect at any hotel. Rooms are comfortable and in good condition. June 6, 2014
Rated 5.0 out of 5.0 by Happy Week-End The whole week end was quiet and peacefull with stasff responding in a friendly and positive manor when approached. the room was excellent, quite and comfortable we really enjoyed the stay June 4, 2014
Rated 5.0 out of 5.0 by What a lovely place to stay...... I stayed here with my 14 year old daughter for 3 nights whilst visiting relatives and we had a great stay at the Holiday inn. I would deffinately recomend it for it's comfort and cleanliness. The bedroom staff where very friendly and pleasant, as where the reception staff. It was great to have breakfast without having to cook it yourself and the variety was great, the breakfast staff were friendly too. The room (119) was spotless, modern and fresh. Tthe only let down was the hairdryer that has a button you have to keep pressing in while drying your hair to save energy. My daughter and I wash our hair every and her's is over 3ft long....Painfull...! Other than that we loved our stay... June 3, 2014
Rated 5.0 out of 5.0 by up to standard As this was a late booking I had to pay full price but it was still worth it for the cleanliness and good basic facilities. The breakfast was adequate, still with poor quality toast and sweet sickly marmalade. The rest of the breakfast was fine. We wanted a vegie meal in the evening and the choice was poor so we went across the road to eat. This was Holiday Inn at the standard to be expected, clean, friendly and adequate. The main points are there is evening meals and there is air con. June 3, 2014
Rated 4.0 out of 5.0 by great value for money Easy to get to location, friendly staff, nice (but limited) breakfast May 27, 2014
Rated 5.0 out of 5.0 by Business stay Offers what one expects on a one night stay for business. Clean, quiet, free Wifi. Breakfast sufficient but basic. Would use again. May 26, 2014
Rated 4.0 out of 5.0 by Back again Comfortable stay as ever, but what have they done with the trays? Its very annoying to have to make several trips to the breakfast bar. May 22, 2014
Rated 4.0 out of 5.0 by Overnight stay Clean room, comfortable bed, loads of hot water, free breakfast and friendly attentive staff - everything I want in a hotel stay and all at an excellent online price, thanks. May 21, 2014
Rated 3.0 out of 5.0 by Ok stay Have stayed at a few of your hotels and, have to admit that standards very greatly. Yours is good value for money location wise close to major roads but that is also its downfall. So much traffic noise it was impossible to sleep with windows open. Breakfast basic but ok. Consider it worth the money if all you want is a bed close to motorway and nothing else. May 18, 2014
Rated 4.0 out of 5.0 by All you would expect from Holiday Inn Express We have stayed at this hotel many times en route to visit relatives and every time the room has been clean and comfortable. It is a nice quiet hotel the reception staff are always pleasant and efficient. There is a Harvester restaurant next door and a pub 10 mins along the road both providing reasonably priced meals. I would not hesitate to recommend a stay here. May 12, 2014
Rated 4.0 out of 5.0 by Very pleasant and comfortable room Very happy with rooms and especially with faclities for the disabled. Very good location and access. May 10, 2014
Rated 5.0 out of 5.0 by Room very clean & Comfortable Once again a great stay at this very welcoming hotel-we were greeted like old friends & all the staff recognised us & were extremely helpfull Many thanks May 2, 2014
Rated 5.0 out of 5.0 by Weekend Stay First stay at this hotel. We were met by a lovely lady who welcomed me as a Gold card member, explained about the fast checkout in the morning and the breakfast. The room was pleasant and we had a comfortable peaceful night. Another hotel that allows dogs : All the dogs I saw were well behaved as was our dog. Will visit again when showing at Malvern. May 1, 2014
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