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Rated 4.6 out of 5 by 285 reviewers.
Rated 3.0 out of 5.0 by Had to book 2 rooms for family of 5 The hotel was clean, comfortable, the right temperature and well soundproofed from the nearby M5. The free breakfast was much appreciated by all the family. The staff were also friendly and helpful. So almost all the basics were right. However, because my wife and I have 3 young children, we had to book 2 rooms. Also, both the room access cards were extremely temperamental - usually taking at least 5 attempts to open the doors. November 16, 2013
Rated 4.0 out of 5.0 by Great place to stay Nice warm welcome at the end of a long day. Room was well appointed and better than we expected.Very restful nights sleep. Breakfast a bit of a disappointment though, but staff were very helpful. November 10, 2013
Rated 5.0 out of 5.0 by Good value and great room Very pleasant stay - all you need in a hotel - comfy bed and clean room. Also fantastic little Indian restaurant opposite! Really worth a visit :-) November 10, 2013
Rated 5.0 out of 5.0 by Excellent value for money This hotel is in a really convenient location .Although it is is right next to the motorway you would not know it at all due to the excellent insulation. Our room was a good size and very clean and the bed was very comfortable. The free breakfast was very good. My only negative comment is that there could have been more staff available in the restaurant to replenish food items and clear tables. Overall though excellent value for money. I would definitely use this hotel or chain again. November 9, 2013
Rated 5.0 out of 5.0 by Great service, amazing value A fantastic hotel in every way, clean, comfortable, nice breakfast and friendly helpful staff. We are very fussy where we stay, but can honestly say this hotel was perfect, Loads of parking and a Mcdonalds, indian and harvester next door. November 7, 2013
Rated 5.0 out of 5.0 by Great Overnight Value Travelling on a long journey, we were able to book ahead and get great value in a comfortable hotel just off the motorway but not affected too badly by noise. Staff were friendly and competent, and the public areas were welcoming and well-appointed. November 5, 2013
Rated 4.0 out of 5.0 by Great cheap accommodation if you remember to book in advance - no frills but comfortable, functional and everything you need. Staff great, very personable and friendly. Big breakfast area and reasonable choice - but a bit basic - however, expected on this good price rate. If your in the area a good place to stay - you can't hear the motorway from the rooms. On slight downside was we had a room over reception and even with the heat on the room on the lowest setting we needed the window (the room also smelled a bit of smoke - even though it was non smoking - so needed some fresh air) - you can hear all the guests coming and going through reception and the smokers that stand outside. Only a minor grip and only impacted us as we were right over reception on the first floor. October 30, 2013
Rated 4.0 out of 5.0 by More thought to level of lighting & breakfast choice Have commented on this before but my husband in particular struggles with the level of lighting in the room. Only fruit on offer at breakfast was tinned oranges and I have been advised to avoid citrus fruit & nuts (so no muesli - and only wheat based cereals to choose from) October 25, 2013
Rated 5.0 out of 5.0 by Great service and Excellent value for money The staff and service were first class and value for money exceptional. Would happily stay again and recommend to anybody. October 23, 2013
Rated 3.0 out of 5.0 by Good service but not a great room I like this hotel and never normally feel disappointed. However on this occasion I was placed in a disabled type room. Being six feet four inches tall I found everything too low and did not fit under shower whilst standing. If I had known this was the only choice, I would have stayed elsewhere... October 19, 2013
Rated 4.0 out of 5.0 by Would stay here again Comfortable stay in family room, apart from being too warm (october) - despite turning thermostat down to 19deg, we later discovered it was better just to turn it off. Good curtains blocked out light & comfy bed. No cleanliness issues (and I'm fussy!). Easy to find. Not troubled by traffic noise despite being very close to the m5, although we were not on that side of the building (as requested). Doors were noisy when people were going in& out of their rooms but it didn't wake us. The sofa bed was not made up when arrived but the travel cot was, despite us phoning earlier to request the opposite, but this could have been due too poor phone signal- anyway the staff were lovely& quickly sorted it, followed by some "apology chocolate" for my daughter- good customer service. In fact this was excellent throughout our two night stay. Don't expect much from the cooked breakfast but breakfast overall was perfectly adequate &reasonable value as it's included in the room price. October 18, 2013
Rated 5.0 out of 5.0 by Great service Booked late evening at short notice but we're looked after really well October 15, 2013
Rated 5.0 out of 5.0 by comfortable room and friendly staff Rooms are clean and very comfortable. Choice of hard or soft pillows, free wifi great. A bit noisy because we were on ground floor by busy car park but we were given choice of floors. Will ask for higher floor next time. Staff very friendly. Not much choice for hot breakfast but was ok. No meals served Fri or sat night but harvester restaurant next door. Ideal for stopover as literally just off m5. Also accept dogs which is good. October 15, 2013
Rated 3.0 out of 5.0 by Good Service. Quite basic overall compared to a Holiday Inn Staff were friendly and helpful. Rooms were adequate. Breakfast was adequate. Internet was excruciatingly slow. October 14, 2013
Rated 4.0 out of 5.0 by Excellent standard and well priced! I enjoy the comfort of the Holiday Inn Express hotels. Room good, shower great. The only downside was the Wifi in the room had a weak signal. October 13, 2013
Rated 5.0 out of 5.0 First class stay This is the best hotel i have used for a short stay. I will, with out doubt stay here in the furture. October 13, 2013
Rated 4.0 out of 5.0 by Overnighter I was visiting an old friend in Droitwich Spa and needed somewhere nearby that was decent value and where I could ensure I had a clean , comfortable room for the night. It was hot outside and it was great that I was able to switch on the air conditioning and relax. I even nodded off before going to dinner to my pal's it was so peaceful and relaxing. Breakfast wasn't bad but the hot option didn't appeal. But there was a good choice if you wanted something other than cooked. October 12, 2013
Rated 5.0 out of 5.0 by home from home very clean and friendly also harvester next door great food and value October 8, 2013
Rated 5.0 out of 5.0 by Most comfortable bed we have slept in. We stayed overnight when visiting family in Worcester. We were happy with the price when we booked on line, and even happier when we arrived and saw our room, for the amount we paid it is the best accomodation we have had. The breakfast was not that brilliant but as it was free you should not complain, I think it is good of them to provide this service. The staff were very polite, all in all a very pleasurable stay at Holiday Inn, it will always be our first choice when needing accommodation in the future. October 7, 2013
Rated 4.0 out of 5.0 by Reliable HIEX As we have come to expect from HIEX, the hotel was very clean and comfortable. Considering its proximity to the motorway it was very quiet so, along with the comfortable bed, we had a good night's sleep. A minor concern was the lack of staff in evidence. When we checked in, the notice suggested the hotel was full - but only one member of staff at the front desk (or not). She was busy serving drinks in the bar and a small queue was forming at check-in. Not a good first impression, but not the girl's fault - she can be in the bar or at reception, but not both in a very busy hotel. At breakfast next morning the milk machine was empty and several guests had to search for a member of staff, who eventually produced a jug of milk. For regular users of HIEX the breakfast choice is becoming a bit lame. At Droitwich, in particular, some apples and a bowl of tinned peaches was a pretty poor fruit selection. Overall, however, we were happy with our stay - cleanliness and comfort being our highest priorities. October 4, 2013
Rated 5.0 out of 5.0 by Recommended hotel Excellent value. Would definitely recommend. Convenient location and easily accessible from M5. October 2, 2013
Rated 5.0 out of 5.0 by all great!! had a family weekend stay was visiting the west midlands safari park and cadbury chocolate factory we all had a wonderful time hotel is clean ,comfortable breakfast very good with a great selection to choose from local eating very nearby which also very good, price for hotel very good September 26, 2013
Rated 5.0 out of 5.0 by Business stopover Stayed here for 1 night, well priced excellent location and free wi if is always a bonus. There is a Harvester next door if you don't want to eat in the hotel. Massive room which was clean and quiet, breakfast was a little on the basic side with no option to order cooked eggs. Very good value and friendly staff would definatley stay here again. September 21, 2013
Rated 4.0 out of 5.0 Good value and comfortable stay We stayed in a family room for one night and found it to be clean and very comfortable. The hotel itself was very pleasant and ideally located next to a Harvester pub. The free breakfast was brilliant and a good start to the day. Could have provided a little more choice but can't really complain because it's free. I recently stayed in a Travelodge and had a horrible experience so I would definitely look to stay in Holiday Inns in the future. September 13, 2013
Rated 4.0 out of 5.0 by Almost Perfect Very good value. Clean and comfortable room. Breakfast adequate. Pleasant welcome and service at front desk. Almost perfect except for the noise of the doors slamming - suggested upon departure that slow close doors be installed as felt as though someone was banging our door every time a door shut outside the room. September 5, 2013
Rated 5.0 out of 5.0 by one night stay for local wedding great value stay, with easy parking. Room was clean as new and very comfortable with all you need, power shower was a real treat after a hard night parting, simple and nice hot breakfast and very plesant staff, I would recommend this place to anyone September 3, 2013
Rated 4.0 out of 5.0 by Aobe Average Very nice and clean hotel. Good location just off the M5 J5. The staff were friendly. The choice of breakfast was very limited and tasted average. I'm not a big breakfast man so it wasn't too much of a disappointment for me but I was surprised as to the lack of choice. The bathroom was very small and tight. This was the only reason why I didn't scored this hotel 5 stars. September 3, 2013
Rated 5.0 out of 5.0 by Spotless and Friendly We stayed here for 1 night on 26th Aug 2013 on our way to Cornwall; luckily we arrived early so were able to experience the full hospitality of the charming staff at this hotel Everywhere was spotlessly clean, great breakfast, no fussing over by staff, but they were always on hand when required, Wish I had booked my holiday here instead of going on to Cornwall!! We will defiantly return for longer & use as a base to visit surrounding tourist attractions September 1, 2013
Rated 5.0 out of 5.0 by Family of 4 (2 adults and 2 children) review Stayed for 2 nights while we returned from alton towers for west midland safari and leisure park. Firstly the room It was a family room with a proper sofa bed that doesn't break your back. Nice firm pillows. Decent sized LCD screen with good quality reception and good variety of channels. Shower good speed however shower curtains were oddly short. This wasn't a problem as we put an extra towel on the floor. Excellent air con and the window opened too. Overall decor and cleaniness was top notch. Groating in showroom nice and clean. Car park Plenty of free parking. Reception As ever very well presented and very helpfull cheerful staff who gave consistent advice. Breakfast Nice area to sit in with the paper, 2 screens with sky news and even a pool table. Breakfast was the standard express stuff with the addition of small cup cakes that the wife and kids enjoyed. I reckon their dishwasher was playing up as some of the mugs were dirty. Very odd this however there were plenty to choose from. Amenities Mc D outside along with a vegetarian place. Post office and off licence and convinent store just outside so I managed to get some junk food and milk for the kids. Went into town to Pizza Hut which was 10 min drive. Other There was a microwave in the lobby which is useful for heating your own food and milk. Ice machine and vending machine there too. Safari park 40 min away and Birmingham 30 min for decent Asian food if you are interested. Free wifi was a God send as my 3G was struggling. Overall view Kids and wife loved it so I am totally satisfied. Highly recommended and would visit again. August 30, 2013
Rated 5.0 out of 5.0 by Excellent value for money We had a superb weekend. Helpful staff, comfortable room and unbeatable value.Will I be going back? yes. August 29, 2013
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