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Rated 4.5 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Beautiful Hotel The hotel is beautiful. One of the nicer hotels I've stayed in the past few years, and I stay in a lot. My only issue was check in. I came in late at about 10:30 pm. The clerk seemed rattled by the situation previous to me. She came off as frustrated and was very abrupt and quick to get rid of me. Usually I wouldn't care but it took her 10-15 minutes to check in two truckers in front of me and she had to make several phone calls to whom I assume was her boss to figure out the issue. Her inexperience lead to her frustration. Not the best first impression to give customers. Otherwise a pleasant stay with no issues. July 25, 2015
Rated 4.0 out of 5.0 by Convenient Location Nice location for stopover on a long trip. Front desk staff very polite and professional. Most Holiday Inn Express locations have a refrigerator/microwave in all rooms - this one does not. However the front desk emp put a refrigerator in my room. Toilet seat in my room was badly stained underneath - needs to be replaced. Had a billing problem - I reserved room using reward points but was given a bill indicating a charge on my credit card. Emp at checkout(Steve)was very helpful in correcting this. Also I did not receive my 500 welcome points as of this review. In any case I do recommend this location. July 23, 2015
Rated 5.0 out of 5.0 by Clean, Friendly, Comfortable, Safe, and Afordable Holiday Inns Express at Drums- Hazelton(1-80) is a five star hotel. It passes all five criteria that I have for the hotels I stay at when traveling for business or pleasure. I highly recommend this hotel to anyone. The first thing you smell coming in the door is freshly baked cookies and a friendly smile and greeting from the people behind the desk. There is fresh coffee always brewing and it free for just staying there. The breakfast is one the best I seen at any hotel that offers a complimentary breakfast. You can take a hot coffee or tea to go along with a delicious cinnamon roll. The is my home away from home!! I always look for Holiday Inn Express when ever I travel. July 22, 2015
Rated 5.0 out of 5.0 by Hotel personnel I checked in around 04:00, as I have in the past. The gentleman at the desk was very professional, polite and friendly. I had a couple questions and he was also very helpful. I have had the same gentleman check me in each time and he has always been the same. Very positive and pleasant stay. Matthew E. July 22, 2015
Rated 4.0 out of 5.0 by Clean, comfortable and very nice room The bed was totally comfortable, had a great bathroom. Very nice. Would definitely stay again. The breakfast was wonderful - so nice to be able to grab your breakfast before you leave for the day. July 21, 2015
Rated 5.0 out of 5.0 by Stay here when ever in this area I have been staying at this location since it opened. The staff is always attentive to my needs. The food is average. The computer worked okay but the Wi-Fi was very good. July 17, 2015
Rated 5.0 out of 5.0 by Hazleton excellent hotel, very convenient location, friendly staff, comfortable bed July 10, 2015
Rated 5.0 out of 5.0 by occasion we were there because of grandsons wedding and it was a very enjoyable and convenient hotel to be at during our stay (july 3rd and 4th) July 8, 2015
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