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Rated 4.0 out of 5 by 481 reviewers.
Rated 5.0 out of 5.0 by Thank you for taking care of us!!! Great staff and very aprroacable, they made our stay memorable!!! We will miss everyone!!! March 30, 2015
Rated 5.0 out of 5.0 by Small room Great staff. The staff were very friendly. Although unable to correct the mixup in my room. I reserved a queen or king bed, and got a room with 2 twin beds. The buffet is very good. Bring a jacket if you want to go to the bar for a drink, it's very very cold in there. Great hotel for an overnight stay, or long layover. The free airport shuttle is very nice, and the driver was helpful. Answering my questions, and giving me a few tips on how to save time and money getting around in Dubai. March 29, 2015
Rated 5.0 out of 5.0 by Excellent stay. friendly staff. I had an issue with the hot water. I complained to the reception desk then the issue was perfectly fixed. March 29, 2015
Rated 5.0 out of 5.0 by Dubai Stopover Handily placed hotel very close to the airport with an excellent shuttle bus service. Ideal for overnight stopover when travelling to Far East or Australia. March 26, 2015
Rated 1.0 out of 5.0 by Appallingly terrible! The airport shuttle never turned up - we waited for over an hour. We were given a twin bed in spite of booking a double bed. The duty manager was very unprofessional and rude when I raised this with him. March 23, 2015
Rated 3.0 out of 5.0 by Average Front desk staff friendly and recognized status - but absolutely no benefits as IHG Platinum on paid stay. No drink voucher, no point voucher, no room upgrade (although i believe they only have one type of room here) - nothing at all. IHG is becoming more and more of a joke with treatment like this of their Platinum members. Room was okay, typical HIX. Bathroom not properly cleaned, shower cabin full of stains. Poor/hard towels. Extremely noise sensitive - I could hear everything on the hallway AND my next door room. I could hear their TV the whole night and the volume was at 'normal' level. Really annoying when you try to get some sleep for a 5 AM wake up for a flight. Internet free, but poor speed. Bar service very slow and understaffed. Took ages to get the attention of staff. Food was okay for a snack. Shuttle driver extremely rude, never encountered anything like this. He got very upset at me that I did not tell him I had to go Terminal 1 - as he asked people whether they wanted to go to Terminal 2, and I did not respond (as my destination was T1, not T2) - only those with Terminal 2 flights obviously responded. I thought the shuttle would just to T3-T2-T1 - how am I supposed to know that, he never asked me anything. They should get rid of this driver - the way he spoke to me was unacceptable. Value ok for Dubai - but the negative experiences I had will make me choose another hotel next time. March 23, 2015
Rated 5.0 out of 5.0 by Perfect for short stays Very good hotel with friendly employees there understand your business and give you the feeling that you are welcome. Good rooms, good internet connection and a very good breakfast for the start in a new day. March 20, 2015
  • 2015-03-31T12:19:33.961-05:00
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