Rated 3.6 out of 5 by 52
Rated 1.0 out of 5.0 by Lucassi Disappointed!
Although the facilities are good and make the hotel one of the most effective in cost-quality ratio, the quality of reservation/reception need to be improved.
I have been impolitely forced to check-out before my departure date, because the hotel was fully booked and my reservation was not taken in consideration. Though the problem occured because of the lack of attention of people of the Hotel, no one showed any intention to help me find a solution.
Thanks to Holiday Inn Express (Dubai Internet City) , I slept my first ever night under the moonth at Dubai. I didn't feel as Priority Club Member at all!
March 2, 2013
Rated 4.0 out of 5.0 by Ahmadmuhm Good Hotel with low price
I had a comfortable two nights with this limited hotel in Dubai. Usually I have better service as I am Platinum member, my last time visit was overall good with more breakfast variety.
February 22, 2013
Rated 4.0 out of 5.0 by Hanster Friendly Staff in a budget hotel
i used the hotel during my last family vacation in Dubai.
Great place to stay in for the budget traveler. Value for money is EXCELLENT as it includes breakfast. Location was excellent for me as it was a good point to go anywhere.
Staff is very friendly and responsive. They will do what is needed to accommodate the guest's request.
Hotel is quiet and parking is available free of charge - something that is becoming not very common in Dubai!
Although rooms are small, they do have everything I needed for a good night stay.
I would definitely come back for a family vacation!
January 27, 2013
Rated 2.0 out of 5.0 by Mazola33 Bad atitude
When checking in it took us 90 minutes to do so.
Even though we have reservation for 3 rooms for 6 nights, the reception give us a higher price claiming that what they have on their system (i had hard copy of my reservation). Danni said you guys are trapped. we ask to talk to a manager, no one was on sight.
We insist to get the room with the fare we had on reservation we even try to call tourism authority of Dubai. We had a long flight and a business to catch next day.
Finally we got the rooms on the right rate.
January 10, 2013
Rated 3.0 out of 5.0 by ARS91 Comfortable Hotel
The hotel was comfortable and near all the main attractions in Dubai via a short taxi ride. Staff recognized my status however when I asked if there was a room with a view towards the Burj al Arab, I was told "absolutely sir" and my room had an amazing view of a vacant sandy parking lot.
December 25, 2012
Rated 3.0 out of 5.0 by MrHappy Value stay
Overall, it was a god stay and i would others to try this otel. it has a good location next to the knowldge village and the entire stay is good and the payment is v good.
December 8, 2012
Rated 4.0 out of 5.0 by alison52 good value but poor service
although this is a budget option and good value for money i was dissapointed that as a priority club member i didnt get the special request i asked for which was a quiet location and when my tv was not good quality i.e. had a buzzing sound was told that the hotel was completely full. this obviously was not true as i tried to book 9 rooms for that night and i could have done this,
comfortable room and good location
November 30, 2012
Rated 2.0 out of 5.0 by Tania the cleaness and housekeeping is very poor
The house keeping is really bad .They don’t wash the cups and spoons .they don’t clean the toilets well , we always find hair on the floor .
I left a Golden-Diamond necklace on the toilet and I checked with them one hour and half later from the airport and the necklace and the necklace disappeared.
The breakfast was really bad.
November 27, 2012
Rated 3.0 out of 5.0 by ericenge Mantain your rooms
Poor maintenance evident, AC controls not working properly, hair drier not working at all. TV, 3 chanells no sound.
Bed light not working
Generally poor maintnenace and lack of care
November 10, 2012
Rated 3.0 out of 5.0 by Mohamed33 Fair bed and nice service compae to price
This was second stay in hotel within 3 months and I believe that the first stay was better and room was better organized .
November 10, 2012
Rated 3.0 out of 5.0 by FamilyTrave Best service and location
Staff is very friendly and helpful. Location for a family stay is very comfortable. Only issue is with the breakfast the menu stays the same and is limited and there was.no prayer rug or Quran available in the room and the price was a bit expensive
November 7, 2012
Rated 4.0 out of 5.0 by Pieter Comfortable
Close to shopping and beach
We arrived middle of night; check-in very relaxed and fast!
November 7, 2012
Rated 4.0 out of 5.0 by RazorJay Hidden Hotel - Good Value for Money
Hotel is hidden behind commercial buildings in a business neighborhood which seems to be fairly quiet at night. Subway sandwich shop, Domino' s Pizza, a few other small restaurants and a small supermarket are all within a five minute walk. Internet City train station is a ten minute walk. Not too bad walking to the train station in late October when we stayed but probably quite hot most of the year. (The hotel should consider offering a complimentary shuttle service to the train station on demand.) The carpet in the hallway on the floor where we stayed was well-worn and probably should be replaced. Otherwise, the room and service met my expectations for a Holiday Inn Express. I would not discourage anyone from staying at this hotel if you don't mind feeling a bit isolated.
November 4, 2012
Rated 4.0 out of 5.0 by Robert2 Quiet. comfortable and convenient
As with most Hi Express hotels, the cleanliness, comfort and service is good.
While the location for visiting the Creek, Jumeirah, and the souks is not absolutely ideal, the taxi service makes all these and more
October 19, 2012