Rated 4.0 out of 5 by 49
Rated 3.0 out of 5.0 by Greekmum Quiet room.
Good value for money. Breakfast was good, bit evening meal was poor. Staff wasn't very attentive and clearing tables was not the top of jobs. Knowledge of local shops seemed quite limited.
December 1, 2013
Rated 4.0 out of 5.0 by harpin1 Pleasant say in Nov 2013
I stayed with my family for 4 nights in Nov 2013. We enjoyed our stay. Morning breakfast is good. Hotel is located at convenient place in city .
November 30, 2013
Rated 5.0 out of 5.0 by Cincitime Great 5 day stay
We just returned from Dubai and found this hotel exceeded our expectation. We picked do the great price and I was initially unsure of the location but it turned out to be a good location choice as well. The hotel is walking distance to the beach but offers a free shuttle every day coupled with an offering to a few other locations but honestly with the price of the taxi's it mattered little. A taxi ride to the beach should be less then $3.00 in fact even a one hour taxi ride is seldom more then $15.00 and taxi's are new and plentiful. The beach is excellent and one good reason to pick this hotel. Breakfast was well done, plenty of tables and staff a couple of coffee/cappuccino machines, pastries, eggs, all you would expect of a Holiday Inn Express back home and more. Our room was very quiet. The staff and management went out of their way to help with directions, getting taxi's, etc. There is also a bar just off the lobby with great happy hour specials. Special thanks to Ali and the rest of the staff.
November 19, 2013
Rated 4.0 out of 5.0 by RockMyBoat Good location & Price - Needs renewing
Great hotel for what it is. I visit Dubai often, if you rent a car like me and rarely spend anytime at the hotel and just require a clean place to sleep then this fits the role perfectly with a decent price (provided it is low season or no events going on).
A few issues from this visit. Hotel was packed and there was barely any hot water two mornings in a row. Furthermore the bathrooms need renovating as they have reached the point that cleaning can't fix (especially shower area & WC cover).
November 18, 2013
Rated 4.0 out of 5.0 by LRP1973 Near of Jumeirah beach
Hotel is good, the service was excellent. Hotel is next to Jumeirah Beach. But the hotel is far from the main tourist sites of the city. Metro station is far away and there is no information on bus lines passing in front of the hotel and can facilitate access to the main sites (tourist spots and metro stations) city.
November 9, 2013
Rated 4.0 out of 5.0 by Zeiad thx
Thanks for yr warm welcome, yr hospitality, and yr guest caring, I will strongly recommend yr hotel for my friends,
November 4, 2013
Rated 4.0 out of 5.0 by Jimbo64 Enjoyable stay
we enjoyed our stay at this hotel. On arrival there was meant to be a sofa bed set up in our room and it was not there, this meant that the first night our daughter spent on the floor on a mattress. We voiced our opinions on this and were informed that this would be rectified the next morning but this still was not done once we had returned from our first day out. We had to go to reception and complain and it was rectified within half an hour or so. The staff were friendly and we obtained fantastic service from our room assistant Matthew who could not do enough for us. Being in a wheelchair our room was very large and the bathroom superb. The breakfast was very good with something for everybody and was kindly accommodated by the chef when I requested an omelette. Nothing was too much trouble. The only downside to this hotel was that when we ordered a taxi some of the staff tried to get us to use a limousine and we were strong and refused only using Dubai taxis. All in all a good stay and we would stay here again.
November 2, 2013
Rated 2.0 out of 5.0 by Badservice100 Awful stay
Although we have stayed at the hotel a number of times before and not experienced any problems, our stay this time was horrendous.
On arrival our room had a awful smell, the shower was dripping and the bathroom had two dirty hand towel. Though this was rectified no apology was offered. Then at 4:15am! There were children and a lady running up and down the corridor . The lady was shouting at the children at the top of her voice. After asking her on 3 occasions to respect that people are sleeping I rang reception, no answer, it is now 4:49am! I call reception a further 3 times, no answer, no it is 5:15am and my son is crying. I go down to reception, no one is available. At 5:40am the noise finally stops.
At 8:30am I am in reception and ask to see a manager, he is not available. Finally I am able to speak to the duty manager Mr Ali. He simply listens to have to say and just says "I'm sorry". I tell him how upset and annoyed we are and how we have just wasted our weekend and money. He then says "I can offer you a discount on your next day." Does he really think I would want to come and stay here again and pay for this sort of service!!! I have taken the details of his manager, I am now waiting a response. The Holiday Inn Express really need to invest in training their staff good customer service.
October 29, 2013