Rated 5.0 out of 5.0 by PCTRAVELLER COMFORTABLE HOTEL & GOOD VALUE
A comfortable, safe hotel with friendly staff, not far from Trade Center and close to the nice Satwa shopping street and restaurants.
June 13, 2013
Rated 5.0 out of 5.0 by Tacco Very good
Fantastic hotel, good confort, good location, thanks to the great staffs
May 29, 2013
Rated 5.0 out of 5.0 by PCTRAVELLER2 CONVENIENT HOTEL, VALUE FOR MONEY
Highlight was the best bedsheets I have ever experienced in any hotel! Room is bright and very well lit, and some rooms have LCD TV's. The information signs/cards in the room are excellent, and a nice touch to see Earl Grey tea bags in the room. Priority Club members get all the special treatment and benefits The hotel has always been responsive to guests needs and suggestions. Shuttle buses are good. Breakfast is free and good value. I have stayed here many times, but this was the first time that they missed the wake-up call (30mins late). That could be very serious if I had a flight, and a lot of business travellers use this hotel.
May 15, 2013
Rated 4.0 out of 5.0 by desertfox52 Jumeirah Holiday Inn
Excellent location for my business trip.
Room was ok --clean - tidy and up to expectation
May 15, 2013
Rated 5.0 out of 5.0 by Omaranwar25 Nice Hotel
The hotel was good, and the staff so friendly from the check in time to the check out, room was very good and clean.
May 4, 2013
Rated 4.0 out of 5.0 by SteveOfFrance What makes a good stay? - Service, service, service
We just stayed at the Jumeirah Road HIEX for an entended business visit of 13 days. It's a typical Holiday Inn Express hotel providing sensibly priced accommodation, but one that can be relied upon to be clean and reliable.
Due to various reasons we had to keep extending our stay but this was not a problem at all with the hotel, despite it being a busy part of their season they were most helpful in allowing us to extend.
Special mention has to be said of the staff at this hotel, they were always extremely pleasant and happy to see their guests. Being addressed by name by the staff is an excellent way of building up customer loyalty and this is something that the staff appear to have mastered. Even down to the housekeeping staff this attention to detail continues.
The front desk staff are very cheerful and happy to serve their clients.
One minor and I do mean minor niggle, is that because of the hotel being off the normal taxi routes they can sometimes be a little difficult to find, however there is the facility to call RTA (the road authority) and book one and this only adds around three Dirhams to the price of your journey. Failing that the hotel does have arrangements with local private car services, yes these are more pricey than the city taxis. They're not always metered and you may need to 'negotiate' the fare in advance, but with a little knowledge these can be useful especially as they tend to be larger SUV/4x4 type vehicles.
Don't let this little niggle put you off hotels in Dubai, all hotels have this arrangement - if you don't want to use them just stand firm and insist on a city taxi.
The standard of food in the restaurant was always of a good standard, whilst the breakfast buffet can after a number of days get a little monotonous they will cook eggs to your requirement. The dinner service is a choice of menu or again a buffet, but the quality and variety of the dinner buffet is certainly worth the price.
We'd certainly use this hotel again.
April 17, 2013
Rated 4.0 out of 5.0 by sanelh Good and cheap
All in all I was very satisfied with this hotel. It was near the city centre (Deira), close to the Jumeriah beach and not far away from Dubai Downtown (Burj Khalifa).
The staff was very friendly. The rooms were big enough and very comfortable.
Only the breakfast was little poor.
But for the price we paid it was absolutely acceptable.
April 11, 2013
Rated 4.0 out of 5.0 by Veebeez Enjoyable Stay
We have stayed at this hotelpreviously, shortly after it opened.
The hotel is conviently located and the staff are very friendly and facilities are good . The hotel was extremely busy, especially noticable at breakfast time, yet did not feel that way.
We had an enjoyable stay and will use the hotel again in future.
April 6, 2013