Rated 3.7 out of 5 by 61
Rated 4.0 out of 5.0 by LAMBA Safa Park
I WAS IN THIS HOTEL FOR 2 NIGHTS IN OCT 2013. THE ROOM SIZE IS LIKE ALL HOLIDAY INN EXPRESS HOTELS IN UAE, WHICH IS KINDA SMALL N CAN ACCOMMODATE MAX 2 ADULTS AND 1 KID.
THE HOTEL WAS FULLY BOOKED WHEN I WAS THERE SO HOUSE KEEPING WAS KINDA TARDY. BUT I WANT TO ADD HERE THAT I HAVE NOT SEEN MORE EFFICIENT PERSON THAN THE MANAGER OF THIS PROPERTY, MR BAKR. I DO NOT HAVE WORDS TO PRAISE THIS GUY AND JUST WISH ALL MANAGERS ARE LIKE HIM.
I HAD GOT BOOKING DONE WELL IN ADVANCE AND THAT TOO ON ADVANCE PURCHASE RATE SO HAD GOT VERY GOOD RATE, THEREBY MAKING MY STY VALUE FOR MY MONEY
November 4, 2013
Rated 5.0 out of 5.0 by pro15 Thanks You
Thank you from the bottom of my heart for your commitment to make my vacation so joyful and pleasant
October 26, 2013
Rated 5.0 out of 5.0 Clean Hotel
Holiday Inn Express Safa Park is real example for what is the business hotel should be .... clean rooms goos price / nice staff
October 26, 2013
Rated 4.0 out of 5.0 by OwenR A very good stay
A lot of the reviews I read had complaints on this hotel. They said there was no Wifi in the rooms. This is no longer the case, the rooms have Wifi. They said the furniture was old. I did not find this to be the case at all. The rooms were clean and comfortable and quit. No complaints here.
But not all was perfect.
The front desk staff seemed to be mostly "trainees", and most were neither friendly or nice. Requests were met with unpleasant responses or arguments. They need a LOT of help on the front desk. This is the first experience of the guest, and it is not good.
Also, in room amenities are pathetic. The soap dispenser in the shower are the same as at the sink, liquid hand soap. They expect you to wash with a liquid hand soap in the shower, and use it as a shampoo too. This was not good. And no wash cloths were provided to wash using this awful liquid soap, making it even harder to use.
Lack of body lotion, bar soaps, and shampoo, typical amenities in this type of hotel, is a big negative on this hotel. This is just cheap!
The rooms also lack hair dryers and iron and ironing boards, standards in this type of hotel. Requests for same resulted in nothing.
And while I appreciate that the management seems to answer every feedback, and often apologize for problems, these same problems have been mentioned way too many times, and the apologies seem to be very empty. Stop apologizing to us here, and start making changes. Otherwise, the apologizes are meaningless and empty.
This is a nice hotel, located close to the train, and is quiet and comfortable. But they need a LOT of help on service and amenities.
Lastly, I could not find my rewards card, and they refused to help me lookup my number. Really?
October 25, 2013
Rated 2.0 out of 5.0 by Kkd4810 Just Enough
You get the service on what you pay for in a 2-star hotel. The guy (trainee) in the front office is just rude. He could have asked for the payment and answer my questions in a nice way. His body language is bad also. He seems to be an arrogant person.
October 18, 2013
Rated 1.0 out of 5.0 by Mummy2dolly Non smoking room stank of smoke
Myself and my two young daughters had interconnecting rooms. We were told at checking that these were the only connecting rooms available and that they were non smoking. Perfect we thought. And they really would have been perfect if they had not absolutely reeked of smoke. The smell was horrendous. I had to wash every item of clothing in our bags after we left as the smell had penetrated everything. Also of the two rooms, one had hot water for a shower, the other did not. All in all I was most disappointed.
October 16, 2013
Rated 5.0 out of 5.0 by ColoMike Excellent value in a quiet location
I stayed 4 nights and the hotel was great. It's an exceptionally quiet location, removed off the main highway road by about 1.5 blocks and keeping the noise down. The walk to the Dubai Metro station takes about 5 minutes from the hotel front door. Safa Park is about a 10 minute walk to get to one of the few entry gates (it's not an open access park). The hotel staff were all very friendly and helpful ... overall this was a great stay.
October 12, 2013
Rated 1.0 out of 5.0 by AUHTJ Noisy hotel and bad staff
Noisy hotel and bad staff, the breakfast is very poor
September 21, 2013
Rated 4.0 out of 5.0 by AlexOnWeb All perfect
All perfect, clean, comfortable and great service.
September 15, 2013
Rated 3.0 out of 5.0 by nonino for short period is ok , it is based a litle far from downtown
I find quality /price OK, the room are a little small and is lack of some normal amenities in the room like shampoo, good shower gel, but the normal in whatever Hotel about 3 stars.
For business is OK, and the personnel is excellent, is clean and secure, the buffet should be a little more huge or with more variarity of food special for foreigners.
The entrance should be more enjoyable is a little sad need colors or new decoration.
But if I need to go to Dubai again I will choose , definitly
September 5, 2013
Rated 4.0 out of 5.0 by Susanna81 Good location and good value for money
My Stay at Holiday Inn Express - Safa Park has been very good.
The room was clean, the position is good enough and the price very good.
I recommend this hotel to all those who may have to spend a few days in Dubai, but do not want to spend too much money for their own accommodation. This is a very good choise!
August 29, 2013
Rated 2.0 out of 5.0 by Mazola33 room selection
The desk for ihg members was not atteneded
They gave me smoking room
Ask for change
When I git tge room I waited for staff to fix the sofa bed
Tried this hotel twice before
Level is going down
Checked out next day
August 27, 2013
Rated 5.0 out of 5.0 by Cr2013 Amazing Location
the hotel located in between mall of the Emirates and Dubai mall which is giving great chance for those people who are looking for shopping the hotel is providing you free WIFI in all the hotel we will come back soon to this place
August 24, 2013
Rated 5.0 out of 5.0 by Marl13 Excellent Hotel!
The staff are helpful and friendly, especially the receptionists. And the hotel has a relaxing, cozy environment. No fuss! I highly recommend it. For its affordable price I didn't expect it to be so pleasant.
August 22, 2013
Rated 1.0 out of 5.0 by Stevieb143 Unable to obtain rooms until 6pm
2hr wait to check in room. Rooms were ready at 6pm. No real urgency to get my family into the rooms, but others were checking in no problem.
No bed linen provided for sofa bed, waited until 10pm only to be provided a thin sheet. We ended up in local supermarket buying 2 pillows and a duvet for ny girls to be comfortable.
Breakfast was ok, but most things had run out and the chef was run off his feet trying to keep up with the demand.
Overall manager following day was not to concerned. I would not recommend this holidayinn to anyone who needs a relaxing nighs sleep.
August 20, 2013
Rated 5.0 out of 5.0 by oze1515 Free Internet free chattel
The hotel is providing you free internet free breakfast free chattel to the beach same to Dubai mall
August 5, 2013
Rated 5.0 out of 5.0 by Ahmed55 Pay less enjoy more
This hotel is offering you fantastic price with excellent free breakfast
staff are helpful i'm so satisfied about my stay definitely this hotel is
first choice between the budget hotels in Dubai
July 22, 2013
Rated 4.0 out of 5.0 by najah good
helpfull staff,wellcoming with smile,clean .godd location for business trips
July 12, 2013
Rated 4.0 out of 5.0 by Alaa69 Bed and room
The overhaul review is good.
Improvement to breakfast variety will make things better
July 6, 2013
Rated 4.0 out of 5.0 by Travler20051 It was going to be an uncomfortable stay
At the reception during check in I've been received by Diana she was very polite and recognized me as a PCR member and she tried to make my stay easy by checking me in a comfortable non-smoking room according to my booking, until this ATIAH one of the receptionist interfere with an unacceptable way of talking to Diana regarding my booking.
I recommend moving him from the reception otherwise he will give bad impression about your hotel....
I still recommend this hotel, but without such receptionist like ATIAH.
I have to add and appreciate the staff at the restaurant. They all were very polite and friendly.
July 6, 2013
Rated 4.0 out of 5.0 by Dmellos Great Place
Clean hotel with warm and friendly staff coupled with ease of access and it location make it a great stay.
June 19, 2013
Rated 4.0 out of 5.0 by RichardA99 Convenient Location
Although the bed was comfortable, the room clean, and the internet worked well, probably the best feature of this hotel for me is its central location and convenient access to the Metro. The Business Bay Metro Station is a 5 to 10 minute walk away (depending on how fast you walk). From there, it is easy to take the Metro to just about any place you would want to go that is close to a metro stop. My appointments generally were limited to the area between the World Trade Center and Mall of the Emirates, so the Business Bay Metro stop was a great starting point.
Word of warning about the naming of the metro stops. The stop name does not always relate to closeness to a particular location. Some of my appointments were at the Dubai International Financial Center. The first day I made the mistake of getting off the Metro at the Financial Center stop. The most convenient stop for the Financial Center is Emirates Tower. Only about a 2-3 minute walk to DIFC from there.
June 11, 2013
Rated 5.0 out of 5.0 by Pierre33 Great for Business Stay
Excellent location, staff very friendly, very quiet, you have all the basics. One only problem, no iron in the room, better ask for it and do all the iron job at once. Great breakfast even though no white cheese and not enough fruit. I enjoyed anyway my stay being a person who has frequented all kinf of hotels. Ah, the desk was fantastic having comfortable chair and all the outlets on the desk.
June 5, 2013
Rated 5.0 out of 5.0 Small parking
Small parking, Aerobics lounge closed, and I hope there are arcade
May 16, 2013
Rated 5.0 out of 5.0 by PCTRAVELLER EXCELLENT VALUE
As a HOLIDAY INN EXPRESS property this is good value for money, especially with the free breakfast. Seasonal prices can be suprisingly good. Checkin was fast and efficient and staff very helpful and friendly. Room is clean and bright, and the recently upgraded LED TV's are nice. Comfortable bed and room, with complimentary water and newspaper for PC members was appreciated. Nice location for Safa Park access. 15 minutes to Trade Center.
May 7, 2013
Rated 5.0 out of 5.0 by Nirmal Comfortable and good location
Comfortable and good location
Peace and relaxing room
No Indian TV
No Filipino TV
No Music channel
May 1, 2013
Rated 4.0 out of 5.0 by jcfrach Worth every penny
We stayed in this hotel for almost a week and have booked 2 rooms. Our flight arrived in Dubai a bit early and went to the hotel straight away. The hotel staff was able to accommodate us and was able to check in around 9am, later around noon time, we got the other room. The following day, after the room (which has a connecting room) became vacant, they immediately gave it to us since this was our initial preference as we have kids with us. The breakfast which comes in complimentary was also good. The hotel also provides shuttle service to Dubai Mall and Jumeirah beach which is a major plus.
I would highly recommend this hotel to anyone planning to visit Dubai and do not want to waste a fortune on hotel bills, as I've said it's worth every penny. Metro is near and taxi's are always available.
Special thanks to Linda and Zeeshan at the frontdesk for being always ready to assist us on all of our request. The hotel security was also very courteous.
On a final note, priority reward members are indeed given priority so make sure to present your card during check-in.
April 20, 2013
Rated 4.0 out of 5.0 by Rossiti Nice Stay
Overall, it is still a good place to stay in Dubai You can probably get a lower star hotel at the same price with a better location. But if you look at most comments on value hotels in good locations, there's always a compromise I will recommend this property to all…see you on my next visit many thanks for Mr. Sheta for his professional way concerning the issue of my flight booking and so sorry if i give you hard time during the check in
April 16, 2013
Rated 5.0 out of 5.0 by MrJ52 Best Holiday Inn in Dubia.
This was my best stay using my rewards points since joining the club. The reservation, check-in, check-out, food, and room was excellent. I will stay at this Holiday Inn again in the near future.
April 12, 2013
Rated 5.0 out of 5.0 by Emad2013 Best Price
i will nominate this hotel for the best room price in Dubai comparing with high prices in Dubai safa park holiday in express remains the best low rate i ever had in this city
April 5, 2013