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Rated 4.6 out of 5 by 239 reviewers.
Rated 5.0 out of 5.0 Wonder Customer Service~Would HIGHLY RECOMMEND! I was recently in Columbus, OH to attend a Catholic Women's Conference & the day of the event, Columbus was expected to receive 4-8" inches of snow. Since I live in another state 3+ plus hours away, it was difficult to determine if I would be able to go home that evening. Ryan the Front Desk/Hotel Manager, offered my friend and I an opportunity to stay if needed & or to go home without losing a nights hotel cost. Since our event would not be finished until after 4pm. We really appreciated his offer & came to find out the he recently moved from our home town city to Columbus for the his new job! Before 5am the walkways were removed of snow with easy access to our cars with luggage. The room was clean, comfortable & even had a frig & microwave with out booking the larger suite double. My friend, who does not often stay at HIE, really liked the hotel décor, comfort & the assortment of options available at the breakfast bar. The Breakfast was up an running before 7am which fitted our needs perfectly as we had to be on the road for travel to the Fairgrounds at 6:30 am for the event. The lobby was clean and tidy and the bonus fitness room, was large with many options for a good morning workout. Great Stay...Highly Recommend. Easy access right off of 270. February 26, 2015
Rated 5.0 out of 5.0 by The Holiday Inn Express My stay was for business purposes and if was almost like being at home. Everything was so nice and clean. I absolutely love my stay.The staff was very professional and always wore a smile. The room was extremely comfortable no if you could only fix the weather up there lol. Check was a breeze hassle free. February 24, 2015
Rated 4.0 out of 5.0 by Good value for Dublin For the options in the area this hotel is my go to. It's a good experience with great service and comfortable rooms. I rated the breakfast low because they try to pass of the poor quality "cheese omelet" as the egg option and it is absolutely repulsive. I am always surprised what the business class hotels try to pass off as breakfast food but this is one of the worst. Breakfast is the most important meal of the day and is not the place to cut corners. February 23, 2015
Rated 3.0 out of 5.0 by Business Stay Not normal HIX breakfast. Several standard items were broken or missing (pancake machine, cinnamon buns, juice). Staff was not very professional - they were carrying on a loud conversation between the front desk, lobby and breakfast area. Room was nice, pool looked nice but we did not use it. Property was clean and up to date. February 22, 2015
Rated 5.0 out of 5.0 by Great Place with Great Service Really enjoyed this place. Usually stay one exit north. Not any more. For the money, this is a much nicer place to stay than the more expensive places one exit north. February 20, 2015
Rated 1.0 out of 5.0 reservation dropped the ball. I specifically wanted a room with the whirlpool for a romantic get away with my wife for valentines day. Reservations searched the area and directed us to Dublin Ohio. Upon arrival we were informed that there were no whirlpools available. I feel I wasted my money on the room and disappointed my wife as this was our only request for our stay at holiday Inn no matter what location. Very disappointed February 18, 2015
Rated 5.0 out of 5.0 by comfortable room I always stay here when I'm in Columbus. It's comfortable and convenient. February 14, 2015
Rated 5.0 out of 5.0 by OUTSTANDING WEEKEND. As I mentioned earlier, my wife and I were celebrating our 20th wedding anniversary. The Dublin staff were excellent to work with and treated us very nicely. We have stayed at this facility before and that is why we returned for our get away weekend. February 12, 2015
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