Rated 4.6 out of 5 by 137
Rated 3.0 out of 5.0 by caah Rowdy teenagers in the hotel for a baseball tournament
I can't totally blame the hotel but our timing was bad, that's for sure. The hotel was overrun by rowdy teenagers and their families for a baseball tournament in the area. I was there with my wife and three young kids for a family vacation. Kids normally like the hotel pool in the evening. We couldn't get near it. Lots of dirty towels laying around. Noise could be heard late into the night. Maitresses are not comfortable at all. Came back to the room after a long day sight seeing only to find the door ajar apparently left that way by the cleaning staff. Nothing was stolen. Front desk didn't seem overly concerned about it....
Normally love this hotel chain for business travel. Bad timing for me to be there with my family for a vacation!
July 18, 2014
Rated 4.0 out of 5.0 by caah Bad weekend to stay
Beautiful hotel. Rooms were clean. Pillows comfy! Breakfast choices were good and kitchen staff was very friendly.
There were sports teams and their families staying the whole weekend. Loud, messy. Beer cans by the elevator, towels in the front yard. My kids did not feel comfortable in the pool area with a rowdy crowd. Hard to fall asleep with banging and yelling.
Housekeeping cleaned our rooms but used the inside safety latch to prop the door open and left it that way all day. When we returned nothing was missing but the front desk could have cared less.
Not relaxing at all for the price we paid! Maybe another weekend would have been better.
July 16, 2014
Rated 5.0 out of 5.0 by Blondie17 As good as it gets!
Staff was incredible-very helpful and thoughtful. The hotel itself was beautiful. Parking was easy to use and safe. The bedding was very comfortable. Room was well-designed and functional.
July 13, 2014
Rated 5.0 out of 5.0 by Zoro3 Excellent experience
Traveling from Illinois, I spent one night here en route to Washington, DC. Arrived at the hotel late at night. The check-in process was very smooth. The front-desk staff was very helpful and professional (Jamari?). The room was spacious and very quiet, and I was able to have some very good sleep before I hit the road early morning. The surrounding area seems safe. The hotel also features a Japan channel, which may be great for Japanese business people.
July 11, 2014
Rated 2.0 out of 5.0 by Indygirl468 Toilet clog
Staff did not assist me in getting the toilet unclogged.
July 10, 2014
Rated 5.0 out of 5.0 by Bobbie A Super friendly staff
The front desk staff were great! Very friendly and pleasant. The hotel was very clean. My children enjoyed the different selections at breakfast. The food was fresh and hot. The pool was nice as well. Good supply of towels. I just wish it was a little bigger, although it was an average size pool. I will be returning to this hotel!
July 7, 2014
Rated 5.0 out of 5.0 by DirkD Excellent hotel!
Great price, great location and wonderful staff. Pool is excellent and fantastic breakfast selection
July 7, 2014
Rated 5.0 out of 5.0 by mimi#1 Great service
I love Holiday Express, my only concern was the multiple transactions on my credit card. I was only charged once, for the 3 rooms, but credited 6 times.
July 7, 2014