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Rated 4.5 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by 2 great nights Stayed here for two nights. Front desk staff was exceptionally helpful in answering inquiries and helping us find our way around. Simple breakfast, but a variety of options. Room was clean and comfortable. It looked like the rooms had been recently renovated. Only qualm was that the pool was glassed-in and entirely viewable from the lobby, but we hadn't brought suits anyway, so it didn't matter. December 29, 2013
Rated 3.0 out of 5.0 by new facility, just off I-81 Standard HIE. Decent property, seemed new. You know what you are going to get for with the standard HIE. Clean, comfortable room and bathroom with breakfast. Don't like having to get 2 queens when I reserved a king. Really would prefer to be able to sleep in the same bed as my spouse. Coffee and breakfast acceptable. One major negative--the fitness cardio machines were very old and poor working condition. Had to go outside for a run. Not really good area for that though. November 23, 2013
Rated 5.0 out of 5.0 by Stranded in Dublin! I was stranded in Dublin due to no fault of my own and stayed at this HIE for 2 nights!! What a treat!! Everyone was friendly, Staff was amazing with me, food was good and GREAT choices!! My room was nice and cozy and the TV worked great with a wide variety of channels!! Most of all it was the helpfulness of the staff that will keep me coming back to this Hotel!! Well done Dublin, well done. November 18, 2013
Rated 4.0 out of 5.0 by 2 Nights Stay Stayed here for 2 nights. The beds are very comfy and my room was clean. I suggest a room on the top floor so you don't hear people pacing back and forth. (thin floors) The staff is awesome but they made multiple errors in my billing. Will have to try and work it out this week. They overcharged me by about $94 USD. November 17, 2013
Rated 5.0 out of 5.0 by quick trip accomodations My wife and I went from Michigan to North Carolina and back in a matter of 4 days and 3 nights. We went down to pick up our son and his 3 legged dog, as well as help him pack and move ALL of his possessions as he is leaving the country. None the less, we really did not know where we would spend Saturday night until we had the trailer packed and ready to go. That afternoon I searched for an IHG hotel to utilize my Priority Points to stay, and it would have to accomodate 3 adults and our dog. A quick look found us at Dublin VA late in the evening and we were quite pleased with the room they had for us. Thank you HI for all that you did for us! Note, location is good, but we went out of our way to have a hotel that would take our dog. November 6, 2013
Rated 5.0 out of 5.0 by Excellent hotel Stay here if you need an hotel in this area ! Everything as it should be and very helpful staff too. October 28, 2013
Rated 5.0 out of 5.0 by Room very clean, pool was great and service excellent Enjoyed our stay. We spent two nights and everthing was great. October 20, 2013
Rated 5.0 out of 5.0 by Everything you need We had a great stay. The folks at the Inn were more than willing to go out of their way to assist us in any way. The breakfast was all you could ask for. The inn was clean and comfortable. Thanks for a wonderful stay. If we are in the area again, we will be sure to make arrangements to stay with you. We did arrive after dark, and felt the Inn wasn't very easily located. We could not see the signage from the road. This is a shame, because if you had not already made arrangements to stay there, you might go on to another location. October 11, 2013
Rated 4.0 out of 5.0 by Solid This hotel is not fancy but does everything correct. Nice people. October 3, 2013
Rated 5.0 out of 5.0 by Great place for price Had a very enjoyable stay. The staff did everything to make the stay pleasent. September 16, 2013
Rated 5.0 out of 5.0 by Great Staff The front desk lady was very warm, welcoming, and helpful. The lady in charge of breakfast was very personable, helpful, and conscientious. The housekeeping staff was very friendly. One lady even pushed the elevator button when she saw us approaching. It was a great experience from check in to check out. We hope we are able to stay there again sometime. September 10, 2013
Rated 5.0 out of 5.0 by Favorite Holiday Inn Hotel We try to stay in Holiday Inns if they are in the city we are traveling to or enroute. We have stayed at the Dublin VA hotel twice a year for the past five years enroute from Alabama to Pennsylvania and return. Of all the Holiday Inns we have stayed in, this one is our favorite. We have a Samoyed dog and this is a very pet friendly hotel. The staff is super friendly and very efficient. The breakfast is managed very efficiently and there are tasty choices available. This has to be the best indoor swimming pool, because it is heated so well that the temperature is always comfortable. I can't say enough good things about this hotel. Any time we are passing through VA, we will definitely make this one of our stopovers. September 5, 2013
Rated 4.0 out of 5.0 by Friendly helpful people at desk, restful sta. Comfortable beds, quiet; helpful staff. Coffee (regular) at breakfast too weak; didn't take time to make in room which most likely would've been better. September 3, 2013
Rated 5.0 out of 5.0 by Nice place to stay We stayed overnight for one night and everyone was extremely friendly and helpful, room very clean and service exceptional September 2, 2013
Rated 2.0 out of 5.0 by Disappointed We stayed at the Holiday Inn Express this weekend. When we pulled up to the hotel at 2:00pm, approximately 8-10 cleaning people were sitting on the bench and standing in front of the hotel, most of them smoking. We proceeded into the hotel and were told at the front desk that the rooms were not ready and that check in wasn't until 3:00, which we did understand. However, maybe the rooms would have been ready had the cleaning staff not been outside on a group smoke break. When we did check in at 3:00, I found it ironic that there was a sign clearly posted on the wall that said it was a smoke free property. Once we were in the room, I had the following concerns, the bathroom door didn't close all of the way due to the tile on the floor (the door was dragging), the alarm clock blinked and could not be set with the appropriate time and the AC was loud when it turned off. While we did experience several things that were not great, we did enjoy the decor of the room, the amenities provided and the substantial breakfast in the morning. While I have no doubt that we will stay in a Holiday Inn Express again, I do doubt that we will return to this one. August 28, 2013
Rated 5.0 out of 5.0 by Great bed, upgraded room, soft linens! Chose the hotel since it was pet friendly. The accomadations were spotless and fresh! August 27, 2013
Rated 3.0 out of 5.0 by Traveling through The hotel is nice and clean and near good restaurants. But the internet connection is terrible. I have stayed there twice but not again as I conduct business via internet and even at 4:00AM the connection was not good. I reported this problem the first time and only got a smile from the person at the reception desk. If a person does not need the internet the hotel is good. However, watch out for activities at Virginia Tech as the price is hiked. August 26, 2013
Rated 5.0 out of 5.0 by Excellent hotel - one of best Holiday Inns I have seen This was one of the most pleasant and best managed Holiday Inns I have stayed at in the past 20 years. I heartily recommend them - and I will definitely stay there again next time I am in southwest Virginia. August 21, 2013
Rated 5.0 out of 5.0 by Best Value & Service in Radford Va Area Just off the interstate this is a quality modern hotel with all the amenities and comfort at a great value. We'll be back when in the area. August 20, 2013
Rated 5.0 out of 5.0 by Very friendly and relaxing One of the most peaceful holiday inn expresses that I have styled at this year. Very clean and quiet. Small indoor pool, whirlpool, and fitness room but everything WORKED! Will stay here gain. August 19, 2013
Rated 5.0 out of 5.0 by A HOME AWAY FROM HOME ! I recommend this facility to everyone! Previously, I had never been to a place where we were treated like royalty from the time we walked through the door until the time we left. The staff were so friendly and courteous. They went above and beyond the call of duty to please the customer! Housekeeping was wonderful! The breakfast was incredible! We all walked away a very satisfied and pleased customer! We will definitely, without a doubt, be back when we are in the area again! August 12, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and great service. Our GPS did not recognize the address, so it was a little difficult to find. Otherwise, a great value . August 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service The rooms were nice and clean, the beds were comfortable and a good selection of pillows. The breakfast was good and there was a variety of items to choose from. All of the staff were very friendly and pleasant and helpful. August 7, 2013
Rated 4.0 out of 5.0 by Very helpful and friendly staff My husband, daughter, and I visited relatives, and stayed at the hotel. While swimming in the evening, my blood sugar dropped. There was fruit out for guests, so my sister got me an apple. But in addition, a member of the front desk staff got the juice machine running so we could have something that would work more quickly. She also checked on us several times to make sure we were ok. On our way to check out, the cleaning staff chatted with our 2 year old. Everyone was very helpful and quite friendly. We are thinking of contacting the hotel to block rooms for a family reunion in November. August 2, 2013
Rated 4.0 out of 5.0 by Nice Motel This is a place I feel comfortable to stay and feel safe. I have stayed here in the past then tried other places in same area but was unhappy so returned. I plan to use this place several times a year. The food was excellant and was one of the best assortment I have found in the US, VanCouver, Barcelona - Spain. July 30, 2013
Rated 5.0 out of 5.0 Excellent hotel for the points We were very happy with the value for the points. Sometimes we are disappointed with what we get with more points. July 24, 2013
Rated 5.0 out of 5.0 by Great stay Our experience was really good. The facility is extremely nice and the staff was great. The indoor pool was wonderful after a day on the road and our room was very nice and clean. Very comfortable bed and great overall facility. HIGHLY RECOMMEND! June 30, 2013
Rated 4.0 out of 5.0 by Nice and Quiet I was not acknowledged as a Priority Club member, but everything else was fine. June 30, 2013
Rated 5.0 out of 5.0 by Bathroom lighting The lighting in the bathroom is one of the best I have seen in many throughout the USA and a few places elsewhere. It enabled me to apply makeup without looking like a clown and my husband was able to shave without nicking himselt. June 4, 2013
Rated 1.0 out of 5.0 by No Customer Service I was extremely disappointed by the customer responsiveness in a recent stay. It began with checking in and learning that our 3rd room had been given away. The staff in general had little or no concern about the fact that we did not get our handicapped room for my elderly mother and only wanted to make sure that we were wrong and that they had followed black and white polices. To end the stay, our room was not completely cleaned. When, I requested towels, once again rather than respond that they would be provided, we were asked whether we had left the no disturb sign on the door. This could not have been the case because dirty towels had been removed but new ones were not returned. On top of everything we were charged double the normal room rate due to limited hotel availability in the area due to graduation at Virginia Tech. May 28, 2013
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