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Rated 4.5 out of 5 by 99 reviewers.
Rated 4.0 out of 5.0 by Very helpful and friendly staff My husband, daughter, and I visited relatives, and stayed at the hotel. While swimming in the evening, my blood sugar dropped. There was fruit out for guests, so my sister got me an apple. But in addition, a member of the front desk staff got the juice machine running so we could have something that would work more quickly. She also checked on us several times to make sure we were ok. On our way to check out, the cleaning staff chatted with our 2 year old. Everyone was very helpful and quite friendly. We are thinking of contacting the hotel to block rooms for a family reunion in November. August 2, 2013
Rated 4.0 out of 5.0 by Nice Motel This is a place I feel comfortable to stay and feel safe. I have stayed here in the past then tried other places in same area but was unhappy so returned. I plan to use this place several times a year. The food was excellant and was one of the best assortment I have found in the US, VanCouver, Barcelona - Spain. July 30, 2013
Rated 5.0 out of 5.0 Excellent hotel for the points We were very happy with the value for the points. Sometimes we are disappointed with what we get with more points. July 24, 2013
Rated 5.0 out of 5.0 by Great stay Our experience was really good. The facility is extremely nice and the staff was great. The indoor pool was wonderful after a day on the road and our room was very nice and clean. Very comfortable bed and great overall facility. HIGHLY RECOMMEND! June 30, 2013
Rated 4.0 out of 5.0 by Nice and Quiet I was not acknowledged as a Priority Club member, but everything else was fine. June 30, 2013
Rated 5.0 out of 5.0 by Bathroom lighting The lighting in the bathroom is one of the best I have seen in many throughout the USA and a few places elsewhere. It enabled me to apply makeup without looking like a clown and my husband was able to shave without nicking himselt. June 4, 2013
Rated 1.0 out of 5.0 by No Customer Service I was extremely disappointed by the customer responsiveness in a recent stay. It began with checking in and learning that our 3rd room had been given away. The staff in general had little or no concern about the fact that we did not get our handicapped room for my elderly mother and only wanted to make sure that we were wrong and that they had followed black and white polices. To end the stay, our room was not completely cleaned. When, I requested towels, once again rather than respond that they would be provided, we were asked whether we had left the no disturb sign on the door. This could not have been the case because dirty towels had been removed but new ones were not returned. On top of everything we were charged double the normal room rate due to limited hotel availability in the area due to graduation at Virginia Tech. May 28, 2013
Rated 5.0 out of 5.0 by Pleasant Stay Although we were only there for one night, everyone made us feel at home. Our room was clean and the bed was very comfortable and fresh. The complimentary breakfast items were execllent and I can't stop talking about the great warm cinnamon buns. May 16, 2013
Rated 5.0 out of 5.0 by Great service & comfortable bed. Friendly & helpful service @ front desk, as well as other staff members. Appreciated the little extras in the bathroom. Everything was fine ie the bedroom. We plan on stopping again next year on our way and from Florida. Thank you. Have a good year. April 23, 2013
Rated 2.0 out of 5.0 by no hot water and no food I have stayed at many Holiday Inn Express , and this one is not run well. My husband went to shower and shave, no hot water. They had turned off the boiler. This was not the first time it happened. The kind lady at the desk said it had happened previously that week. Then get it fixed!!!!!!! Went down for breakfast , no coffee. Every Holiday Inn Express I've stayed at had 4 containers, here was 2 and she didn't even keep them filled. This is at the peak of breakfast. The attendent is filling up the mints by the front desk! Hot food, almost empty , and they are cold. I have to say the lady at the front desk was very understanding and trying to do her best to appease people. Definitely won't stay in that particular hotel again. April 18, 2013
Rated 5.0 out of 5.0 by excellent always have had an excellent experience when stopping between long travel. Staff friendly, and very helpful April 11, 2013
Rated 1.0 out of 5.0 by learned from this experience wow. This hotel is in need of a makeover. It was so old. I spent the previous night at another Holiday Inn Express which was either newer or recently updated - - wow - - i learned next time to inquire on when the hotel was built because there was a huge difference. This hotel looks and feels old. I first got ticked at this hotel because when registering, the staff member forced me to get my license plate number. The previous nights hotel - also a holiday inn - did not require it. This hotel was booked because of an accident on the hwy so I had to park pretty far away, carrying three bags of luggage and dragging two kids (one newborn and one two year old) with me. What annoyed me is the staff member said he needed it because there were "some incidents previously." That implies to me that he didn't trust who I say was in my room was actually in my room. Like I was bringing more people to my room then stated. And the fact I had to drag that much luggage and my humanoids around to get the six letter # didn't help my mood. When we first got a room, it smelled like urine. Not in any way an overstatement. It smelled like stagnant and fermenting urine. We requested another room and were "upgraded" to a suite. The "suite" is a joke. I saw very little difference between the "okay" two bed room to the "fancy room" - - a $50 mini fridge and a $200 couch and a much bigger room, which felt empty because there was nothing to fill the bigger space. The only thing that stood out to me was the TV was much further away from the bed - because the room is twice as wide yet the tv is the same size as the other rooms, so we had to squint to see it. In the AM the breakfast was so so. Better at the last hotel (Also H.I.E.). As a last note, they didn't unlock the pool until we hunted down someone and asked - about an hour after the pool was to be open. April 6, 2013
Rated 5.0 out of 5.0 by NICE FACILITY Enjoyed the stay at Dublin Holiday Inn Express. Would stay there again. April 4, 2013
Rated 5.0 out of 5.0 by Highly recommended! Beautiful hotel, reasonably priced rooms, and courteous staff. We will definitely be repeat customers:-) March 9, 2013
Rated 5.0 out of 5.0 by Very cooperative staff The ONLY thing that was BAD about our stay at the Dublin, VA. Holiday Inn Express was the weather. We were informed that there was going to be fairly good snowfall, hail, ice and the roads may be in the form of a 'black ice' condition. The breakfast food selection was appealing, the staff and their service was great and we will definitely stop there in the future. A very nice quaint town with good dining restaurants. March 2, 2013
Rated 4.0 out of 5.0 by Comfortable bed, clean, easy on and off highway Our family has stayed at this location when heading south and when returning back home for many years. February 25, 2013
Rated 5.0 out of 5.0 by We'll be back! From the super friendly and accomodating voice on the other end of the phone line when booking from the road, to the very comfortable and clean room and accomodations, this was a 5-star experience. Also, being a Priority Club member, we were greeted with a goodie bag on arrival after driving all day. All the staff we interacted with were friendly and helpful. Breakfast selection and quality also super. February 24, 2013
Rated 5.0 out of 5.0 by Exceeded Expectations I had a three night stay, and the hotel staff exceeded my expectations. I arrived at 1am the first night from out of town, and was received and given a room quickly so I could get to sleep. My stay was quiet, comfortable, and uneventful. I was not at the building much, but the room was clean and quiet when I needed it. When I left, I accidentally forgot a pair of glasses in the bathroom, and I'd expected them to be lost. I called the front desk when I noticed (a day after I checked out) and the manager had them on her desk. I was able to have a work associate nearby pick them up with no trouble. Thanks for the excellent service generally, and for rescuing my glasses in particular. February 19, 2013
Rated 4.0 out of 5.0 by A little dated, but clean and comfortable The hotel is a little dated but the room was clean, the bed comfortable and staff helpful. I'll stay here again. February 14, 2013
Rated 5.0 out of 5.0 by Great Support under severe conditions I was staying on the hotel when a severe winter storm hit the area. The staff did great even when there was no power around the area. February 6, 2013
Rated 5.0 out of 5.0 by Great Staff Everyone is s friendley. Rooms are clean and bedding is comfortable. The breakfast variety is good, February 6, 2013
Rated 5.0 out of 5.0 by Exceptional Staff I was greeted as a priority club member and given a "goody" bag for being a member. That seems like a small gesture, but to someone like me coming off a snowy, slick road to a smiling face and special care, it was a heart-warming experience!!!! The breakfast was very good. I really liked the variety! the breakfast hostess was very attentive. February 1, 2013
Rated 5.0 out of 5.0 by craig Comfortable bed and great service. clean. full breakfast. January 27, 2013
Rated 5.0 out of 5.0 by breakfast bar got there late but still stocked. Gigi was fantastic. January 8, 2013
Rated 3.0 out of 5.0 by it was OK ... I was neither very happy or very upset about this stay. The staff was very friendly - especially the guy at the frontdesk during the overnight. However, my sink was clogged during most of my stay. I had to notify the frontdesk staff multiple times before it was resolved. I also found a dried up jalapeno pepper piece on the floor between the bed skirt and the bed platform. The room had a Priority Club offer sitting on the desk that (as far as I can tell) expired in 2011 (and this was the end of 2012). The facility was well maintained. The breakfast offered was more than adequate and I made good use of the provided fitness center. Unfortunately this hotel is out in the middle of nowhere. The Shoney's across the street is nice ... but make sure to visit Fatz' Café. January 2, 2013
Rated 3.0 out of 5.0 by Good Place to Stay But..... This HIE has been recently upgraded and the rooms are very appealing and spotless. The staff was superb. Comfortable beds and nice toiletries. There is a large variety of items (hot and cold) at breakfast but the food was sub par. The french toast was cold, the OJ (if that is what it was) was very watered down and tasteless. The pancakes came from a machine. The eggs were powdered. Also, the pool and sauna bottoms looked dirty and I would not go in them. Maybe they just looked dirty. This is a great place to stay if you don't care about swimming and aren't particular about breakfast. Good value for the price. December 10, 2012
Rated 5.0 out of 5.0 by Great Experience!!! My husband, sister-in-law and I recently stayed overnight and were treated with sincere warmth and kindness.......They didn't know that we were in for a family funeral, yet one would have though they did, considering how nice they were to all of us.........Every staff member was courteous, kind and helpful in every way........We highly recommend this hotel to anyone who is looking for a pleasant out-of-town stay.................Sincerely, Roberta, Churchville, MD November 26, 2012
Rated 5.0 out of 5.0 by Great Place to stay The Dublin Holiday Inn was a great place to stay after attending the Virginia Tech Football game. Rooms were clean, beds were very comfortable and staff were extremely helpful. Just a short drive to and from Blacksburg! Great views of the mountains. November 14, 2012
Rated 5.0 out of 5.0 by good place Ichose this location because it was in middle of my trip to floria. I always stop in Holliday Inn. Goos and clean hotel. November 3, 2012
Rated 3.0 out of 5.0 by Need to fix the printer. As a business traveler the ability to print a boarding pass is important to me. I tried to do this when I stayed in October 2102 and found the lobby printer to be out of ink. When I asked at the front desk about this they said 'oh that has been out of ink for awhile but the manager hasn't got around to replacing it'. Unfortunately the manager doesn't understand the importance of the printer to business people. I won't being staying there again. October 24, 2012
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