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Rated 4.1 out of 5 by 257 reviewers.
Rated 1.0 out of 5.0 by Disappointing at best. I am a Priority club member and have been for several years. This experience may keep me from staying at another Holiday Inn property. I expected a reasonable room based on the very high rate at this hotel. I was told at check-in that all they had was a room with twin beds. I proceeded to my room to find that the key did not work. after returning to the room with the new key, i discovered that the tv remote did not work. the staff did replace the remote promptly. Next I discovered that the room was directly above the hotel's utility services and the dumpsters. The trash service was 6am the next morning, who needs an alarm or wake up call? The final straw was the shower. There was no water pressure in the room, which disguised the fact that there was no hot water reaching this room. Needless to say, this was my personal worst stay EVER, in any hotel in 35 years of business travel on 5 continents. April 30, 2013
Rated 4.0 out of 5.0 by Excellent breakfast Close to the airport, car park, nice room in good price, clean and a very very very good breakfast!! April 22, 2013
Rated 5.0 out of 5.0 by Comfortable room, great service, clean A great choice for your stay if you need to be close to the airport. We had an early flight and left the hotel at 5:30am on their shuttle (which was prompt). They even gave us a 'brown bag' breakfast to go. Rooms were clean and comfortable. Staff was friendly and helpful. April 13, 2013
Rated 5.0 out of 5.0 by Best Value Hotel near Dublin Airport Stayed at this hotel many times over the last couple of years, Comfortable, clean, good breakfast and all at a reasonable price. Good value evening meals at the Crowne Plaza next door. Free WIFI Easy access from M50 & Airport April 12, 2013
Rated 5.0 out of 5.0 by consistent even though it is not a full service hotel i always come back here because they keep their standard consistent always... even though it is not the highest of standards i know what to expect each time i go there April 7, 2013
Rated 5.0 out of 5.0 by Comfortable room Good complimentary shuttle bus service from and to Dublin Airport. Reception staff efficient. Check in fast and smooth. Room good. Breakfast excellent. Rate competitive. It does exactly what it says on the tin ! Have stayed here many times, and will continue to do so. March 28, 2013
Rated 4.0 out of 5.0 by Nice and kind staff This hotel seems to be new one as it is beautiful and cleand up. The size of the room is very good for 1 or 2 nights. The staff is very kind and helpful. The only little thing we regret is the parking which is not free. Otherwise, everything was good. It's a good deal for people who want to stay for 1 or 2 nights not so far away from the airport but without aircraft noise! March 28, 2013
Rated 2.0 out of 5.0 by not honest We were able to reserve 3 rooms the first night here, but the second night we had to fit everyone in two rooms because the hotel had no rooms available. I called the day before our arrival, I asked again when we checked in, asked again the next morning and finally again about 5pm. Each time I was told we would be put on the wait list if something opened up for the third room. The girls were on the computer in the lobby about 8pm and they overheard a conversation between a traveller and the front desk. The person came in without a reservation, asked if a room was available, and was given a room. So much for 'no availability' and the wait list!! Also, the pullout bed had several dead bugs on it when opened up, not a pleasant experience. February 24, 2013
Rated 5.0 out of 5.0 by You would never expect such quality from an express hotel. Our family of 3 had an overnight stay at Holiday Inn Express Dublin Airport. It was excellent. The staff were very friendly and helpful and great to see the Manager, Janice, working the front desk when we arrived. The room was comfortable and clean and the bathroom especially was first class, better than many higher rated hotels we have stayed at. We had a very relaxing night at this hotel before driving to Tipperary in the morning. The shuttle service was also excellent. February 22, 2013
Rated 4.0 out of 5.0 by Airport hotel good value didn't have breakfast o couldn't score left at 6am was offered the pack up breakfast but declined. room smaller than other holiday inns stayed at but of the same standard. dated tv with limited channels. room clean and in good condition better than other hotels near airports. next door is the Crown hotel with a lively bar and resturant. the bar in the hotel is not well equiped with limited range of drinks only really good for grabbing a night cap to take to room. would use again as quieter than the crown plaza next door February 22, 2013
Rated 5.0 out of 5.0 by Good product and Great Stay This is a very nice HI Express, well maintained and very clean. Highlight is the reception team, excellent service, nothing was too much. We were part of a very large conference group with a lot of high expectations, and HI Exp. lived up to these expectations. Another great advantage of this hotel is that , it is located right next to Crown Plaza, and as Holiday Inn Express is limited service, you can still benefit from the Food and Beverage outlets next door. All in all, great service, good - clean hotel and very well established shuttle service. January 12, 2013
Rated 4.0 out of 5.0 by Had a great time. My family and I stayed here and had a wonderful time. The hotel was clean and the staff was super friendly. We had connecting rooms with very comfortable beds, even the sofa bed was comfortable and was made nicely every day. A hot breakfast each morning was nice and it was very easy to take the bus from the hotel and go into downtown Dublin. The highligh of this location came from having dinner at your sister hotel next door, the Crowne Plaza. What a treat that was. Dinner every night for 3 nights at Touzai, the restaurant at the Crowne Plaza. Thanks for the recommendation. The food was absolutely exquisite and the chef, staff and service was excellent. The best part was on our last night in Dublin, because of all the packing and trying to get ready for our flight to Edinburgh, we did not stay for dinner, we went in and order out. We were told we did not have to wait for our meal, the staff will bring it over to our rooms at the Holiday Inn next door. We were thrilled to say the least. Not only did they bring our meals but the chef sent over complimentary desserts, how lovely. It was nice to see how sister hotels worked together to give their customers such great service. Please keep up the good work and we are hoping to be back in your establishment in the near future. January 9, 2013
Rated 4.0 out of 5.0 by Great service Breakfest variety was great. We asked for honey and a staff member reacted immediatly! Also the staff was very friendly and helpful. December 17, 2012
Rated 5.0 out of 5.0 by Good value great position for airport. Although I use the Holiday Inn group this was my first time to use Dublin Airport holiday inn . I can recommend this venue as it is convenient well priced and while more basic than others it is the best value. The airport shuttle is great ,staff are friendly sand helpful .when next flying out from Dublin will definitely be using this venue,the car parking is also great value and make the overall value excellent. December 16, 2012
Rated 5.0 out of 5.0 by Great hotel and close to the airport Had a great stay here recently whilst travelling on business. Rooms very clean and comfortable. Staff very warm and friendly. Great Crowne Plaza next door with good bar food dining. December 8, 2012
Rated 4.0 out of 5.0 by Recent 3 night stay Room very clean and good condition, staff all very friendly and helpful, enjoyed my stay December 6, 2012
Rated 5.0 out of 5.0 by Very good. As always, check in was very efficient and the staff were excellent throughout our stay. December 4, 2012
Rated 5.0 out of 5.0 by Good experience We stayed here for 2 nights and found it to be clean and comfortable. The rooms have tea and coffee making facilities. The bed was comfortable with a choice of soft or hard pillows. The bathroom was spotless. Only drawback is that the TV is not flatscreen. The housekeeper was very nice keeping us topped up with enough milk and instant coffee sachets. The reception staff were friendly and helpful , providing us with information and a map of the city centre. There are several buses that stop near the hotel destined to the city. We took a taxi to the the Temple Bar area and it was around €26.- for a 20 min drive. The breakfast buffet is self service and has a adequate amount of choices, cold and hot. There is a bar near the reception area. The shuttle bus can be found outside the airport arrivals hall. About a 3 min walk to the area where the courtesy buses leave, just behind the airport church. The hotels names are signposted at the stop. The Holiday Inn Express shares a courtesy bus with its sister hotel, The Crowne Plaza, next door. The HIE is in a business park, so not much around. Nearby is the Mandalay Restaurant serving Asian food, quite good but too expensive. Another alternative is the restaurant at the Crowne Plaza but we didnt have the chance to eat there. Overall, we were pleased with our stay at the HIE Dublin and would stay there again. December 1, 2012
Rated 4.0 out of 5.0 by Good value, clean and friendly! I have stopped here a couple of times now, either heading out to the West of Ireland or on the way back and have found a friendly welcome, a clean room and a good breakfast which is all anyone ever wants! Close to the airport and a short cab ride into Dublin if you want an evening out, makes this a decent place to stay. Keep up the standard and the friendly welcome. It makes a big difference when you've been travelling :) Thankyou! November 28, 2012
Rated 5.0 out of 5.0 by Gracious staff making stay comfortable and easy Checking in and out were a breeze. Food at restaurant was good. Location convenient to airport was reason for our stay and so it worked out great. November 26, 2012
Rated 5.0 out of 5.0 by Quiet rooms, friendly staff, good value Title says it all. Would stay here again. We had an early morning flight to catch and, with free shuttle, it was hassle free. November 20, 2012
Rated 4.0 out of 5.0 by Great Hotel, Good Price Depending on what you're used to and expecting this Hotel is brilliant, personally i was there (and still am, every week for three months) on business, so all i wanted was a nice comfy bed in a quiet and peaceful room, with a good breakfast and a nice little bar, and the Holiday Inn Express ticket every box! and on top of that there's free WiFi all over the hotel which has a very good speed and the staff are extremely friendly and helpful, It is also very close to the airport, a retail park and the city center and has its own taxi rank 2 meters from the hotel door which is ideal for almost everything, I would recommend this to anyone. November 15, 2012
Rated 5.0 out of 5.0 by Good Value Stayed recently for one night, found the Hotel very clean and Tidy. Overall excellent value for money and a welcome break to an onward journey. November 10, 2012
Rated 4.0 out of 5.0 by Handy for airport, peaceful night sleep Stopped over prior to returning to UK. Easy check-in, friendly staff, clean comfortable room. All in all, good value for money. November 9, 2012
Rated 5.0 out of 5.0 by Soooooo friendly. Couldn't have asked for a better hotel. Only staying one night but the staff were so helpful and friendly from the minute we booked in . I would highly recommend it to anyone and everyone. If I get to Ireland again then this would be my hotel of choice. Thanks everyone. November 8, 2012
Rated 3.0 out of 5.0 by Short stay Breakfast food was not in constant supply - reather hit & miss especially things like rolls & croissants. also when being served at the bar if there was something to be done at reception you were left standing as reception seemed to have priority. November 5, 2012
Rated 3.0 out of 5.0 by Handy, inexpensive, average standard in customer service Booked 1 night deal to include Breakfast, free wifi, free parking and airport shuttle. Reception was below par - cold and unwelcoming. Greeted with 'What's the name?' (which I told her, followed after a minute of silence with ' you never included your children in the booking'. I stated that the children were added when I made booking - this can be seen in my reservation details - that I looked at several times before my stay and this was also accurate in the booking details sent to my email. CLEARLY - THE HOTEL had not added my children to the booking - not me!! There was no mention of my Priority Club number/membership and when I asked did they need my card the girl didn't even look at me but mumbled she already had the number . We were allocated a room but had to wait for it to be prepared for the children - bedding etc. That's fine but don't make out it was MY fault! The room was excellent comfortable and clean. TV and Wifi also very good. Shuttle bus was a great facility in the hotel. Breakfast was good standard - plenty of food and topped up continuously. Bill was accurate at check out - however receptionist tried to say that I had to pay for my carparking - and only with persistence from myself did she back track and then eventually swipe the car parking ticket. This delayed our departure when we were in a hurry to travel. I would come back to stay in this hotel - the rooms were comfortable, the breakfast was good, and the price was very reasonable. However, I will print out my booking to bring with me in future to avoid being told that I am the reason why they have made mistakes in communication with regards to the customer / package details on their bookings. November 3, 2012
Rated 4.0 out of 5.0 by Fab...would definitely stay again ! Stayed overnight in this hotel. Comfortable and spotlessly clean room, Quiet. Lively bar next door with good food.. Free shuttle bus too ! We will be back ! November 3, 2012
Rated 5.0 out of 5.0 by Convenient and GREAT value for money Check-in was simplest I have ever experienced. everything was ready. Staff were really efficient, friendly and knowledgeable. The hotel has it all covered ie early flight/departure - breakfast to go!Brilliant Room was good, clean and accommodated us (2 ads + 1 ch 6yrs) perfectly. Location awesome for the airport and connections into Dublin couldn't have been easier and better placed. All round a great hotel on a budget, with excellent service and fantastic value for money. I would recommend this hotel to anyone, in fact I have already begun to.... October 26, 2012
Rated 4.0 out of 5.0 by Comfortable bed This was a good value and comfortable stay. Thank you October 22, 2012
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