Rated 4.3 out of 5 by 233
Rated 5.0 out of 5.0 by AnnieSB Excellent staff and venue
The staff at the Crowne Plaza that helped us with our conference were fantastic. They were very helpful and there to assist with anything we asked of them.
The Redwood Suite is also a beautiful room and worked perfectly for what we required.
I would recommend the Crowne Plaza Northwood Dublin to anyone thinking of hosting an event there.
April 30, 2014
Rated 2.0 out of 5.0 by CONO BAD BED
Nice hotel with excellent staff, Pity about the bed which was easily the worst bed I ever had the misfortune to lie in ,to make matters worse it made a noise every time I moved ,which I can only compare to two balloons rubbing off each other.
April 29, 2014
Rated 1.0 out of 5.0 by sfcubano Uncomfortable pillows, middle of nowhere
The pillows were uncomfortable, the toiletries terrible and the location was 30 minutes from downtown Dublin. So if you wanted to go out, you had to cab it. There was also a party going on on Thursday night of my stay which kept me up until after 1 a.m. Good breakfast buffet and the internet connectivity (wifi) was excellent throughout the entire hotel. The towels were cheap, cheap, cheap. Did I mention the pillows? Good luck getting a good night sleep with those lousy pillows.
April 15, 2014
Rated 5.0 out of 5.0 by Bond14 Great stay
Great location, excellent facilities and bar food too quality and plenty of it. Staff very helpful. Would definitely stay here again.
April 11, 2014
Rated 5.0 out of 5.0 by Nigel 1952 Good nights sleep in Dublin
Excellent hotel with good access into the city. Shame there aren't more around Ireland!
Always a good experience with the park opposite to walk in first thing in the morning. Very quiet and the Club service is excellent!
I'll be back.
April 8, 2014
Rated 5.0 out of 5.0 by Tradmal Very Soulful Front Desk Staff - check in
I stay last fri to mon. Checked in 8.30pm I think , after hard day. The friendliness and indeed kindness of check in was very uplifting ... Will always go back. Bed / mattress is A1. My wife lives this hotel , it's gotta be good !
April 3, 2014
Rated 5.0 out of 5.0 by Karl_1 exellent stay.....
we had an exellent stay on an exellent place. The Crowne Plaza was one of the best hotels, were I ever sleept. Best recommandations for the Crowne Plaza DUBLIN - Northwood !!
March 31, 2014
Rated 4.0 out of 5.0 by peter Pan 24 comfortable bed, big bathroom
Service while breakfast could be better. Here was the staff not really observant. The breakfast quality could be better.
March 31, 2014
Rated 5.0 out of 5.0 by AnjaB Very friendly service in a comfortable hotel
I spend two nights here during a conference. The room was clean and the service staff very friendly and helpful. I definitely recommend this hotel.
March 30, 2014
Rated 4.0 out of 5.0 by Taz15 Good Hotel
Would recommend to a friend, suited the needs of my stay.
March 24, 2014
Rated 4.0 out of 5.0 Comfortable bed, no real perks for IHG members
I stayed at this hotel on a recent business trip. Overall the hotel has a good ambience and the restaurant / bar food was very good. The service was very slow in the restaurant which was disappointing after a long journey and empty stomachs! We had a number of business lunches in the lobby and the food + service was fantastic. I received a letter from the hotel welcoming me and notifying me that I've been reserved one of the best rooms, free wifi and a newspaper. I found this a bit cheeky since a number of my colleagues were also staying in the hotel who aren't part of the IHG scheme yet were given identical rooms + the same perks. The hotel is ideally located for the Airport but is too far from town for extended stays.
March 20, 2014
Rated 5.0 out of 5.0 by Emma_88 Lovely hotel, helpful staff, yummy breakfast!
I have nothing to complain about my stay at Northwood, we arrived at Dublin Airport and caught the free shuttle directly to the hotel. Check in was simple and easy and I was given advice regarding the bus service in and out of the centre of Dublin - very easy by the way and there are buses every 10 minutes. The location was very good, whilst it is not in the centre, its 10 minutes by shuttle to the airport and 20 minutes on the bus to the centre so I can't complain and the convenience store is just a 15 minute walk around the corner.
Our room was beautiful and very comfy, lovely bathroom and very soft towels! We slept very well and woke each morning to a very delicious breakfast, serving the usual eggs, bacon etc as well as cereals, Danish pastries and fruit - very wide selection!
I would stay here again no doubt, it was lovely!
March 20, 2014
Rated 3.0 out of 5.0 by MIKENEWTON Service in the bar needs to step up a notch
Service in the bar is very slow and grudging with a few notable exceptions. took ages to get the attention of the people behind the bar. got one of our dinner orders wrong, took 1/2 an hour to bring the correct meal, tried to charge me for five dinners for our whole party when I checked out.
Bus service is OK but a bit sporadic.
March 18, 2014
Rated 5.0 out of 5.0 by Kitt47 Great staff
The people at the desk and restaurants are extremely service conscious. One waiter in the bar restaurant has been especially attentive and helpful. His name is Peter, I believe.
There is one serious negative: the showers are very poor. The spray is either too " thin" or just falls out. The angle is also bad. There are better shower heads and detachable hand sprayers available and this should be looked into.
Also, the quality of the bath towels are not good. They are thin and worn.
March 16, 2014
Rated 5.0 out of 5.0 by Micibici Positive experience
A truly positive experience from start to finish! Atmosphere, comfort, cleanliness, friendly staff, tasty food and excellent value for money. Hard to beat!
March 14, 2014
Rated 4.0 out of 5.0 by MichelleT Staff make this hotel
I am very picky hotel guest and I have to compliment the staff at the Crowne Plaza Dublin especially Gerard Mellett who listened and acted upon any issues (and I had a few) and instantly rectified them. He offers a true glimpse of true professionalism and is a credit to the IHG brand. Kathleen who served breakfast in the Executive Lounge is another fine example of someone who knows their craft, welcoming and witty, she entertained each guest and made them feel welcome, another true IHG professional.
On the whole, this hotel has a lot to offer, great breakfast, staff who work to ensure guests are catered for, a beautiful hotel, good location. However by making small changes, this would move the hotel from mediocre to excellent.
Staying on the Executive Club Floor isn't worth the extra money due to the Managements cost saving exercises. No lounge on a Sunday evening, and food is well below the standards expected from a IHG - 3 small plates of canapes - that is it, doesn't matter how many people arrive. No other snacks.
The staff went out of their way to make this a fantastic stay, they make this a great hotel and I will be back - not sure they'll want me :)
March 13, 2014
Rated 5.0 out of 5.0 by Palacegirl12 Lovely comfortable room
Arrived tired and needed a rest before I headed out for the night, got into the lovely comfortable bed and slept for over 2 hours awaking refreshed and ready to party with my friends. The room was so quiet and it was great being able to control the temp in the room. When our taxi arrived the doorman held the door open for us, a service that we never get and was very much appreciated. Reception staff were both friendly and efficient. An enjoyable stay which I will repeat.
March 13, 2014
Rated 3.0 out of 5.0 by Javi69 My Stay
In general I had an average stay, I was most disappointed with my bathroom facility, the shower was inside the bath...
The television channel options are poor as well. The Ice machine on my floor did not work, and instead of getting ice cubes, I got crushed ice (an minimal amounts). Lastly on two nights there were people kicking up a racket up until 3am in the morning - This made, attending training the next day, tough!
A shining light is the friendliness of the staff at the hotel, that is refreshing!
March 11, 2014
Rated 4.0 out of 5.0 by BobbieBIlly Experience
All good, except bar closes too soon for dinner. Due to late flight arrival was almost impossible to still order food after 10.00pm, bar kitchen should stay open till midnight.
March 9, 2014
Rated 5.0 out of 5.0 by Ingolf Overall a hotel to recommend
Check in was fast and efficient. Somehow my status (Platinum) was not transfered to the hotel computer. So, the welcome letter showed wrong status and amenities were not prepared. But the staff (polite and customer oriented German lady) changed my room and gave me a nice upgrade proactively.
All team is guest minded.
The ony one improvement I can recommend is to offer some food at the CP lounge even for guests which arrive 30 minutes before closing happy hour.
Place is perfectly located; no noise from the airport yet only 10 minutes by free shuttle bus to airport terminals.
I most certainly will come back on my next trip to Dublin
March 6, 2014
Rated 5.0 out of 5.0 by Palmtree123 Very friendly and helpful staff
My flight was diverted to Dublin so this was not a planned visit. Everyone (except for the lady bar manager) was really helpful in helping us enjoy surprise visit. I was very impressed how every employee made it a point to greet you with a smile wherever I was in the hotel. Matt the bartender make an awesome Irish coffee and took the time to write out a helpful list of things to do! I am a meeting planner and I will definitely consider this hotel when a client is looking for a great option in Ireland.
March 1, 2014
Rated 4.0 out of 5.0 by Micolob Friendly Staff
Enjoyed my stay, mainly due to the excellent friendly staff.
The Club Room I stayed in was spacious and comfortable, although the air conditioning was erratic at best.
Breakfast, although included was poor.
Room service was good, although a bit over priced.
Location was excellent - just a few minutes from the airport and about 15 minutes in to the city centre.
February 23, 2014
Rated 1.0 out of 5.0 by CutieMinnie Front desk experience soured my stay here.
I noticed within 15 minutes of checking in that the current rate for my room was 24 Euros less than what I was charged. I asked the front desk and was told that if I had cancelled my Best Flexible Rate a couple minutes before I checked in and made a new reservation, the lower rate would have been honored but since I just checked in it was too late and there was nothing they could do. Bad policy and attitude. Literally ruined my night I was so angry. Room was lovely but my experience was overshadowed by the bad experience with the staff.
February 16, 2014
Rated 5.0 out of 5.0 by Claire. Perfect Stay.
I stayed in the Crowne Plaza, Northwood on Saturday in January
I was meeting my husband from a very long haul flight from Peru. He had a trip there which was somewhat demanding.
from the moment I entered the Hotel, I felt comfort and support. The staff were welcoming and answered all questions . I was offered a complimentary bottle of wine with dinner.
or room was beautiful, warm and comfortable.
My son was with me. We had a very good dinner, with very friendly service. Although we mixed early bird with another menu, we came to an agreeable arrangement.
We took the shuttle bus to the airport.
When we came back to the hotel, having met my husband, he was very hungry. He was given dinner while we just had coffee with him. We were facilitated in every way possible.
I could not have asked for anything more from this hotel, and it was good value. I would heartily recommend it.
February 2, 2014
Rated 5.0 out of 5.0 by AliceL Nice and relaxing
The room was spacious and comfortable, the food was delicious and the staff very friendly. I would highly recommend it.
January 31, 2014
Rated 5.0 out of 5.0 by Gloria100 Most comfortable stay
Efficient and friendly check-in. Very comfortable room. Eventhough our room was situated over the entrance, we heard nothing! Breakfast was excellent with a selection that would please the fussiest eater!
January 30, 2014
Rated 5.0 out of 5.0 by Jen246 Very comfortable hotel
What really gives this hotel an advantage is the way it is decorated - it is really very homely and welcoming.
I was very satisfied with all aspects of my stay - my room and bathroom were clean and comfortable and quite spacious. I slept very well. I had breakfast and dinner at the hotel and found the food very good. The staff were always friendly and attentive.
I can find no faults. I would be very likely to stay here again and would recommend the Crowne Plaza to others.
January 27, 2014
Rated 5.0 out of 5.0 by Jen246 Really pretty hotel
The Crowne Plaza is a really comfortable place to stay. What stood out for me is the decor - it is much more homely and welcoming than most modern hotels and made a really big difference for me as I was preparing for an exam.
I slept very well and my room was large and clean. The bathroom was very nice. The food was also very good - I have eaten breakfast and dinner in the restaurant. The staff were very attentive and friendly (interacted with reception, restaurant and housekeeping staff).
January 27, 2014
Rated 5.0 out of 5.0 by Tuck27 Great service
Received mulled wine at the entrance, really pleasant staff!
Room was perfect, v spacious which is what you need for wheelchair space.
January 5, 2014
Rated 5.0 out of 5.0 by Shanmug Excellent hotel ! We appreciated our stay !
We enjoy our stay at Crown Plaza Hotel in Dublin !
Excellent service and Comfortable and pleseant room.
The breakfast was excellent !
I recommend this hotel !
Go there, you will not be disappointed !
December 31, 2013