Rated 4.2 out of 5 by 156
Rated 5.0 out of 5.0 by vitans Staff could not have been more accomodating
Answered all ours needs regarding meals & special needs
for breakfast to go.
Willing to help transferring baggage for fragile guest.
Staff most helpful on the phone when making arrangements
for the ease, comfort & worry free for a family member who did the booking.
Help apreciated transferring by Shuttle to Airport at 5.30am.
As usual service was excellent
February 24, 2014
Rated 5.0 out of 5.0 by gertrude2 EXCELLENT HOTEL/STAFF
On booking the Holiday Inn Express I mentioned to Veronica that I was going to S.S.C. for knee surgery. My husband and I were checked into room 218 which was right beside the lift. Large, plenty of lighting, very comfortable bed, tea/coffee facilities.
Veronica also informed my husband of lunch times in the adjacent Crown Plaza Hotel. The bar and lounge area in the Holiday Inn Express is small and peaceful. No fuss or hassle yet the STAFF were always available with their assistance.
Great hotel and what superb value.
Thank you Veronica from the S.S.C. patient, well done.
February 23, 2014
Rated 3.0 out of 5.0 by aonangj Average Holiday Inn Express
Typically I have been very impressed by Holiday Inn Express. This one, while not bad, was not impressive as others have been. It is conveniently located and the shuttle was great, however the room was small and somewhat odd. It has been a long time since I had a room that had a tube style TV, again, not a big deal just odd. No bath tub, just a shower. Small room and a marginally comfortable bed. They did "upgrade" us to a corner room as a Platinum member and give us a free beer upon checkin (which was nice). I would stay here again, but again it is not a memorable experience as I typically have at HI and HIE.
February 18, 2014