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Rated 4.5 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Excellent Express This hotel is on the west side of town but easy to access. Very well maintained and friendly staff. Even had cookies waiting for us at check-in. Quiet room and plenty of space. December 14, 2014
Rated 2.0 out of 5.0 by Toliets dont work Rooms overpriced and stayed twice in last two weeks in different rooms. Each time the toliets were always running. Had to turn off the toliets myself because of the noise. Staff never offered any excuse. December 8, 2014
Rated 4.0 out of 5.0 by stay in dubuque the hot breakfast was well below standards with rubbery eggs and bad sausage. there were no attendants during this time period when i was there -6:45-7:00am. December 8, 2014
Rated 5.0 out of 5.0 by EC Rocky One of the best IHG properties I have visited in the last 12 months. Very clean with a friendly staff willing to help with any need. Had a very pleasant stay for 2 nights. Would stay here again when in the area. December 3, 2014
Rated 5.0 out of 5.0 by Wonderful experience The staff at this location went out of their way to make our most recent stay a wonderful experience. From the check in person to the person in charge of the breakfast area. Highly recommend this location!!! December 3, 2014
Rated 5.0 out of 5.0 by Great Staff My son is a student at the University of Dubuque which is right down the street from this hotel. My son called me at home in Chicago at 4 pm on a Friday complaining of major stomach pains. Needless to say I dropped everything and rushed out of my home to start the three hour drive to get to him at the emergency room at Finley Hospital in Dubuque. With my mind wandering due to the situation I did not even think about a hotel room for the night as I did not know what was going on with my son. He ended up having kidney stones, which they could only treat with medication for the time being and released him from the hospital at 9 pm that night. I needed to stay with him to keep watch over him and ended up needing a hotel room. Being an IHG Rewards member I immediately started calling the two Holiday Inn locations in Dubuque. The one downtown was totally booked and they had no interest in trying to help me so I called the Dubuque West location. Sarah answered the phone and let me know they were also booked but when I explained my situation she was very compassionate and asked me to hold for a minute to see if she can help me. When she came back to the phone she was very happy to let me know that there was a cancellation and a room available. I asked if I could use my reward points as it was a Friday night stay was very expensive. Sadly all of the reward rooms were already booked but she talked with her manager and offered me the University of Dubuque rate because my son is a student there. Though I still don't understand why IHG only allows a certain amount of reward rooms, I was very happy. The people and the staff here went out of their way to help me in a very hectic situation. I cannot thank them enough and I applaud the caring and helpful attitude along with the compassion they displayed!!!! December 1, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel Stayed here for 11 nights and had a very enjoyable stay. Have stayed in several hotels in Dubuque and this one is by far the best value. I would stay here again if I am in the are and would have no hesitation in recommending this Hotel. November 26, 2014
Rated 5.0 out of 5.0 by Great value and wonderful staff I stayed at this Holiday Inn for business and was not disappointed. It was clean, quiet, safe, easy to access, and the staff was wonderful. I would definitely recommend. November 26, 2014
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