Rated 3.9 out of 5 by 22
Rated 4.0 out of 5.0 by AJrocks83 Jacuzzi Suite
The room had a jacuzzi, but it was not separated from the main room, which I prefer. The tile was slippery with only minimal water and dangerous, but the spacious tub allowed both my girlfriend and I to sit comfortable and enjoy a romantic evening together. Also, the water remained warm throughout and I could relax in peace while watching TV or simply enjoying the silence.
Despite this, the room was only average, and no one came to re-stock the room after our first day. I would have asked for more towels, but I didn't feel I should have to do so, and we have stayed here before, so I knew already that the staff isn't the most courteous around.
We stay here because of its close proximity to my girlfriend's brother's home. I would recommend it for a comfortable bed with comfortable pillows and tiled showers, particularly if you book early and get a great rate, but otherwise, stay at DeSoto South or somewhere else.
October 28, 2013
Rated 5.0 out of 5.0 by Iteachfirstgrade The room was clean and spacious!
I always try to book Holiday Inn Express Hotel and Suites because I enjoy the size of the room and the comfort that it provides while away from home. Getting a nice warm breakfast is a plus. It always starts my day off right.
October 20, 2013
Rated 5.0 out of 5.0 by Ssci Exceptional service!!!!
This is one of my favorites!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
October 18, 2013
Rated 1.0 out of 5.0 by Ritmo318 Money
Overall it was pretty good experience but I got an extra 25 bucks charged onto my card and I'm trying to contact them but they do not answer, I did not authorize this charge and at this point I want a full refund but no one answers when I call if they do they put me on hold
October 17, 2013
Rated 4.0 out of 5.0 by pooh2 great breakfast
so good to be able to eat a decent hot breakfast after a long night out.
October 16, 2013
Rated 4.0 out of 5.0 by Artie15 Comfortable and clean bed; cleaning staff was great
My overall experience was good, however; the front staff personnel who check you in and out were very lacking in hospitality having to stand there in front of them and wait for anyone to address me. Need training there. (Natasha and the short black lady with piercing and tattoos.)
Otherwise, the cleaning personnel were outstanding, the rooms were very clean and comfortable; the dining staff were very, very professional.
Did not receive IHG credit or reduction from Natasha so that, too, was a bit annoying.
October 3, 2013
Rated 5.0 out of 5.0 by lamonica Nice Hotel
Our stay here was very pleasant. The room was larger than what we had expected it to be. The bed was comfortable. It was quiet and relaxing. The breakfast was ok. The staff was very nice and helpful. We were very please to have had our own microwave and refrigerator. We were there visiting and shopping. Thanks for making our stay comfortable. I would recommend this hotel. We will be residing here in the future.
September 19, 2013
Rated 5.0 out of 5.0 by Copeman49 Great service
Upon arriving, I had made an error on my online reservation and had entered the wrong day. The desk clerk took care of the problem and gave us a room. Great service and excellent facilities and amenities. Thanks
September 19, 2013