Rated 4.0 out of 5 by 154
Rated 4.0 out of 5.0 by jedeye comfortable bed
was disappointed with the cleanliness don't think our room had seen a duster in weeks every ledge on the wardrobe ,dressing table ,tv was covered in dust beds and toilets was however clean we returned to our room at 1600 hours and found it had not been cleaned no towels changed still dirty cups no one had been in went to reception to complain was told they where busy but when we left our room at ten in the morning their was two cleaners on the landing have stayed in many holiday inns over the years and always had a high standard but was very disappointed with this one and really felted it was not value for money
October 27, 2014
Rated 5.0 out of 5.0 by angel98 Brilliant
Everything as you would expect. Good night's sleep.
October 23, 2014
Rated 5.0 out of 5.0 by JEB15 excellent value with good service
The hotel is situated in a central part of Dundee with a municipal car park immediately at the rear, which is very convenient if travelling br car. The staff are extremely courteous and helpful. The rooms are spotlessly clean as are the corridors and public areas. The corridors leading to the rooms can only be accessed by using the room card key therefore security in the hotel in excellent.
October 22, 2014
Rated 4.0 out of 5.0 by BreakfastEnthusiastSteve Room OK but bar shut at 1am, lack of breakfast sausages
Room was fine, good quality, staff were helpful.
There was a bit of noise in corridor (other guests arriving loudly) at 2am.
Could not get a drink when arrived (sober) back at 1:15am - why can't a resident get a drink as in many/most hotels? Seemed slightly unreasonable, there were staff right there.
Hot breakfast buffet at 0930 consisted of Baked Beans, Scrambled Eggs and a third empty container. Someone said there had been sausages, but in the 40 mins we were there no sausages appeared. I know I sound like Mr Grumpy, but two things is not much of a selection. I know it's not that long since you started doing hot food at breakfast at all, but I feel there may be some way to go yet..
October 22, 2014
Rated 5.0 out of 5.0 by Neillie Helpful Staff.
From arriving to leaving the staff were very pleasant, friendly and helpful.
Their local knowledge was of assistance.
October 20, 2014
Rated 2.0 out of 5.0 by dom46 hard to find,
The hotel is a nightmare to find. Sat nav takes you nowhere near and you end up in a pedestrian only area! Bar has no snacks at all ("we dont serve many drinks at the bar so to cut costs we dont get snacks in" so the free drink and a snack voucher is limited to a drink!
Holiday inns are becoming far too expensive and taking themselves out of corporate rate territory and this is just the express hotels!
October 19, 2014
Rated 2.0 out of 5.0 by dave 2856 Good staff
Hotel standard of room decor poor
Staff very good. food quality good, cleanliness good.
if it was not for the poor standard of the room our stay would have been much better. You need to supply more choice in your bar and perhaps snack service of an evening would be great. Your other hotels that we have stayed mostly have evening snack service which is great.
October 16, 2014
Rated 4.0 out of 5.0 by Brettcetera Holiday Inn Express Dundee
Very happy with room and service from hotel staff. Breakfasts included in room rates; reasonable variety and quality - good range of continental and cooked options. Public areas of hotel clean and tidy and hotel itself located conveniently for central Dundee including main rail and bus stations.
October 15, 2014