Rated 4.0 out of 5 by 132
Rated 5.0 out of 5.0 by davo88 Holiday Inn Express Dundee
Great Staff!! super friendly and very helpful! Rooms are nice and clean.
July 16, 2014
Rated 5.0 out of 5.0 room temp
temperature in the room was uncomfortable, needs a fan or some cooling system, was unable to sleep
July 15, 2014
Rated 2.0 out of 5.0 by caspar54 Dirty , poor example of Scottish hotel standards
A large contingent of overseas visitors where staying at this hotel. Goodness knows what they will report back. Out of a tray of supposedly washed cups there was one that was free of old dregs of coffee. My granddaughters bowl for her cereal was chipped with a crack in it, the underside of her plate for her toast was caked in hardened baked beans. This was after we had to wait for the crockery to arrive as the staff had failed to notice that they had run out. when I approached a female member of staff about this her response was " I don't usually do breakfasts I can't deal with this". She made no attempt to get someone who could deal with it but said that they probably needed a new dishwasher. There was no-one on reception and when someone did appear there he appeared harassed but at least offered an apology but that was it. He did say that he would speak to the staff concerned but we had had a very poor experience and I just felt that they weren't interested. The previous night I had asked for an Indian take away menu but they couldn't provide one. They had a folder of menus but it had to stay at the desk. I can't believe that there is not an Indian take away in the near vicinity. We ended up with a very poor takeaway.
July 14, 2014
Rated 4.0 out of 5.0 by Druim Remember to ask for an "even numbered" room !!
Conveniently located. Great friendly and efficient staff and breakfast included in the price!! Pity the odd numbered rooms are given to traffic noise.
The duvets were too warm for July, maybe if there were sheets provided or summer weight duvets it would have been more comfortable.
Apart from that this hotel is great value for money and guests are assured of an excellent breakfast to set them up for the day.
July 14, 2014
Rated 4.0 out of 5.0 by The3 Nice location
Perfect location for the city centre! And the third floor at the parking building have a bridge that connects you straight to the hotel lobby and reception
July 14, 2014
Rated 4.0 out of 5.0 by dookie70 like dundee and pubs live music
very central and all pubs and restaurants are easy walks.
July 3, 2014
Rated 5.0 out of 5.0 by MickeyB57 Enjoyable stay
Stay was for a single night, pre-booked. Everything was in order when we arrived, the room was clean and tidy and all was as you would hope it would be. Breakfast was good, bit chaotic because of a bus full of orientals all trying to get to the buffet at the same time, but not a problem, quite amusing really.
July 1, 2014
Rated 3.0 out of 5.0 by DM@work Poor WiFi
Speed too slow to work. Asked front desk who stated "some rooms are like that, trying walking about". If I cannot be assured of a good signal I will need to use another hotel.
- relates to stay on June 26th.
June 30, 2014
Rated 4.0 out of 5.0 by BINKIE63 great location
let down by poor breakfast and failure of drinks dispenser although this was not repaired an alternative cold drinks supply was provided
June 30, 2014
Rated 5.0 out of 5.0 by Perrier58 Not a bad place to stay
The hotel was up to normal stds, car parking was good, room was fine, TV ok. As normal with H.Express the Premier inn has much better breakfasts with better variety..
June 30, 2014
Rated 5.0 out of 5.0 by CatR67 Dundee break
The room was very clean and the bed was very comfy. Great choice for breakfast in the morning. The staff were very friendly, efficient and helpful. Great location for city centre. Would definitely stay again and also recommend to family and friends. Made our weekend break very enjoyable.
June 25, 2014
Rated 4.0 out of 5.0 by ElizR Welcoming and helpful staff
Have stayed before and as previously good standard with helpful staff
June 22, 2014
Rated 5.0 out of 5.0 by Kamreeta Accessible, central Dundee accommodation
Disabled access from the parking at the rear of the hotel is very good. Staff were aware and very friendly and helpful. We had a very relaxed stay here. Enjoying a relax in the bar before a massage shower and turning in. We slept very well and rose to a light and enjoyable breakfast with views to the Tay road bridge and the development going on at the riverside.
June 22, 2014
Rated 4.0 out of 5.0 by eeb1 Great service
Had a problem with noise in the room, however after speaking to the Duty Manager we moved to another room. Good nights sleep after that. The staff were brilliant, couldn't do enough for us. Will definitely go back.
June 18, 2014
Rated 5.0 out of 5.0 by Khanj Excellent
Excellent place to stay !very clean
And convenient to the shopping centre
June 12, 2014
Rated 5.0 out of 5.0 by WALK AWAY THANKS FOR A VERY ENJOYABLE STAY
AFTER WALKING ROUND THE COAST OF FIFE - FROM BRIDGE TO BRIDGE WE SPENT A REALLY GOOD STAY IN THE HOLIDAY INN IN DUNDEE. IT WAS GREAT, THE TWO RECEPTIONIST WERE JUST FANTASTIC, VERY VERY HELPFUL AND COOPERATIVE, VERY PROFESSIONAL, VERY EFFICIENT.
THE ROOMS WERE COMFORTABLE, CLEAN AND A GREAT NIGHT SLEEP WAS HAD.
BREAKFAST VERY GOOD AND PLENTIFUL AND AGAIN THE SAME RECEPTIONISTS WERE VERY VERY PLEASANT.
ALL YOU COULD ASK FOR!!!!!!!!!!!!
June 11, 2014
Rated 2.0 out of 5.0 by Palus65 overall stay ok, but...
The sink in my room had a major leak.
I contacted reception who attended promptly, but were unable to fix the problem initially. Their plumber was 'unavailable', but another member of staff managed to cure the problem & clean up at the second attempt.
I would of preferred just to change rooms, but this was apparently not an option.
As an added note: those who book on line, beware the room option - if you select 'standard room' you will get what ever is available. In my experience (I stay at Holiday Inn a lot) you will invariably get a single bed (twin room).
June 2, 2014
Rated 5.0 out of 5.0 by crdrmn business trip 19-May-2014
I stayed t this hotel for business and I definitely recommend it. Good value for money, centrally located, reasonable choice for breakfast, clean
June 2, 2014
Rated 5.0 out of 5.0 by TonyCC 房间整洁
May 30, 2014
Rated 4.0 out of 5.0 by Maisie14 Good value in Dundee
I was in Dundee on business and my stay at this hotel was good value and went well. The staff are always welcoming and professional, and the hotel itself is perfectly located for train, bus and road links. I would add that even though there are major roadworks to the Tay Bridge and carriageway outside, the view from the main Reception/Breakfast room is impressive, and once the roadworks are complete, should be even better.
May 20, 2014
Rated 5.0 out of 5.0 by FI73 Comfortable room and very helpful staff
Very comfie bed and GREAT shower. Staff very pleasant and helpful. Dinner venue recommended great. View from room very interesting. How did you manage to persuade the seagull to build its nest on the window ledge of the neighbouring building?
May 15, 2014
Rated 5.0 out of 5.0 by nesta nesta
I had a lovely stay at your hotel. The staff were very friendly and helpful to me and my grandson. The hotel is in a good location for all the amenities we went to visit . The room was nice and clean and got clean towels each day. The breakfasts were nice a good choice and all you needed. I would recommend this hotel to anyone who was wanting a few days away as it is also near the train station.
May 6, 2014
Rated 5.0 out of 5.0 by Jayar A very good stay
A very comfortable hotel. Great location. Room was clean and comfortable.. Staff were friendly and helpful, Breakfast was pretty good though a greater choice of hot dishes would be preferred. Only real downside was having to pay for car parking. Very reasonably priced for B&B and central for all of the sights and attractions in Dundee.
April 24, 2014
Rated 5.0 out of 5.0 by Pennysusan Excellent for heart of city centre
Staff friendly and helpful, room sparkling clean. Food good value and pleasant surroundings to eat breakfast.
One problem is the shower curtain does not keep the water from going onto the shower room, so towels had to be used to dry the floor. Always clean and dry after cleaner had been in though.
April 18, 2014
Rated 2.0 out of 5.0 by Rangersloan Wanderings in the night
I have stayed with your Dundee site previously and enjoyed a reasonable success based on limited availability first time around as the business was under administration so drinks and food were in limited supply.
On this occasion things had changed except for the noises during the night. I was staying in room 401 and from going to bed early after a long day i found i was kept awake all night with the sounds of a constant metallic rolling sound of some one or thing being dragged across the floor every few minutes one way and then another.
At first i thought is was new arrivals with baggage but to go on all night this was not a normal event.
Duty manager was very good listening to my complaint and didn't charge me for my nights stay however not only did i miss out on a good nights sleep i was unable to accrue my normal points for the overnight stay.
April 13, 2014
Rated 3.0 out of 5.0 by Annie43 Lovely Hotel
We stayed for 2 nights..and thought your hotel was lovely, and "Karen" was just outstanding...a real asset to your company. She sorted out our complaint (due to a group that was also staying at the same time) You really feel she listened to you and sorted this matter out in a very proffessional maner. Because of Karen I will certainly use your hotel chain again...and would tell my friends to use your hotels.....A big tick to Karen !!!!
April 9, 2014
Rated 4.0 out of 5.0 by Raquelmxm Friendly service, clean room but poor breakfast
Stayed on a weekend and the staff were very friendly and helpful. The room was clean and the bathroom was fresh. The hotel was quiet and the temperature was ambient. The only issue for me was the breakfast which could do with a bit of a shake up and some proper coffee. However it was in line with the price.
April 2, 2014
Rated 5.0 out of 5.0 by Philly Floyd Thank you Kenny
Stayed weekend of 22.03.2014. Room was clean and modern. WIFI worked like a dream, simply power up laptop and away you go. The breakfast was fresh and plentiful, Highlight would be the friendly and helpful staff at the Hotel. As a first time visitor to Dundee for my young son and I, we were happy to fiend Staff that took the time to arrange and look up Bus times and taxis for us, as well as give some other ideas for places to visit etc. Big Thank you to Kenny for this especially, and we look forward to visiting the hotel again soon.
March 26, 2014
Rated 5.0 out of 5.0 by SteelerIan Trouble-free sleep in comfortable bed
Cheerful welcome, easy check in (and check out). Nice tidy room with electric sockets for charging up mobile phones. Plenty of hot water in shower and simple, trouble-free soap dispensers. Personal preference is for bacon rather than sausages at breakfast.
March 10, 2014
Rated 5.0 out of 5.0 by Bertie 45 Comfortable bed and friendly staff
Great location with plenty of bars and restaurants to choose from. The staff were very friendly and helpfull. The room was clean and modern and the bed was very comfortable. All in all a very enjoyable stay and would highly recommend this hotel.
March 8, 2014