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Rated 4.0 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express Dundee Great Location Great location for travel, shops, dining, etc. Fresh, clean, aura about the hotel, with friendly staff and great beds. Good arrangements for parking in adjacent multi level car park and good security for lone or female travellers. August 27, 2014
Rated 5.0 out of 5.0 by Clean, comfortable beds. Very easy to book. Excellent hotel. Very clean with friendly and helpful staff. Many thanks to Holiday Inn Express Dundee staff for making our stay a very pleasant one. August 22, 2014
Rated 5.0 out of 5.0 by Dundee When we arrived at hotel was greeted by Allison who was very friendly and new a lot about local attractions. The hotel room was spotless although could do with a lick of paint. Room had a great view the Tay Bridge and river. August 13, 2014
Rated 3.0 out of 5.0 by comfortable beds Room 435 had a bad smell of sick on the carpet. The beds were comfortable and the staff were friendly. There was building work going on at the back of the hotel that started up in the morning August 10, 2014
Rated 4.0 out of 5.0 by Great Location Was a bit worried about the reviews at this hotel but we could not fault the cleanliness or the service of the staff. Breakfast is often criticised but is the normal breakfast available in a Holiday Inn Express so you do know what you are getting. It was well stocked and the breakfast area was very clean. Only criticism we had was that the hotel really needs air conditioning in the rooms. The room we were in was very warm but because of traffic noise we could not leave the window open. The hotel is in an ideal location for Dundee City Centre, the railway station and the bus station. Parking is no problem though you have to pay for it. August 6, 2014
Rated 4.0 out of 5.0 by wifi problem in rooms wifi problem in rooms and seagall are so loud! The other is OK! July 29, 2014
Rated 5.0 out of 5.0 by Very handy! We found the hotel very easily and parked up on the third floor as the website suggested. A short walkway takes you straight into the hotel. Hotel itself was bright and airy. The twin room was bright, clean and my son loved the loo/bathroom combination door (once you've been, you'll see what I mean!) Staff were professional and pleasant with it. July 27, 2014
Rated 4.0 out of 5.0 by Great location The hotel is very convenient for the bus and train stations (both within walking distance) and I found the facilities to be good. Good selection at breakfast and a vending machine by reception for those late night snack requirements! July 23, 2014
Rated 4.0 out of 5.0 by Shame about the breakfast Staff were attentive and really helpful. The room was basic but comfortable and clean enough. However the breakfast was really poor and lacking in variety whilst the internet access was troublesome and erratic July 20, 2014
Rated 3.0 out of 5.0 by great service However, we do not care for the location. Also, I was surprised that they did not give me my 300 bonus points like I was told at checked in. July 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Dundee Great Staff!! super friendly and very helpful! Rooms are nice and clean. July 16, 2014
Rated 5.0 out of 5.0 room temp temperature in the room was uncomfortable, needs a fan or some cooling system, was unable to sleep July 15, 2014
Rated 2.0 out of 5.0 by Dirty , poor example of Scottish hotel standards A large contingent of overseas visitors where staying at this hotel. Goodness knows what they will report back. Out of a tray of supposedly washed cups there was one that was free of old dregs of coffee. My granddaughters bowl for her cereal was chipped with a crack in it, the underside of her plate for her toast was caked in hardened baked beans. This was after we had to wait for the crockery to arrive as the staff had failed to notice that they had run out. when I approached a female member of staff about this her response was " I don't usually do breakfasts I can't deal with this". She made no attempt to get someone who could deal with it but said that they probably needed a new dishwasher. There was no-one on reception and when someone did appear there he appeared harassed but at least offered an apology but that was it. He did say that he would speak to the staff concerned but we had had a very poor experience and I just felt that they weren't interested. The previous night I had asked for an Indian take away menu but they couldn't provide one. They had a folder of menus but it had to stay at the desk. I can't believe that there is not an Indian take away in the near vicinity. We ended up with a very poor takeaway. July 14, 2014
Rated 4.0 out of 5.0 by Remember to ask for an "even numbered" room !! Conveniently located. Great friendly and efficient staff and breakfast included in the price!! Pity the odd numbered rooms are given to traffic noise. The duvets were too warm for July, maybe if there were sheets provided or summer weight duvets it would have been more comfortable. Apart from that this hotel is great value for money and guests are assured of an excellent breakfast to set them up for the day. July 14, 2014
Rated 4.0 out of 5.0 by Nice location Perfect location for the city centre! And the third floor at the parking building have a bridge that connects you straight to the hotel lobby and reception July 14, 2014
Rated 4.0 out of 5.0 by like dundee and pubs live music very central and all pubs and restaurants are easy walks. July 3, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Stay was for a single night, pre-booked. Everything was in order when we arrived, the room was clean and tidy and all was as you would hope it would be. Breakfast was good, bit chaotic because of a bus full of orientals all trying to get to the buffet at the same time, but not a problem, quite amusing really. July 1, 2014
Rated 3.0 out of 5.0 by Poor WiFi Speed too slow to work. Asked front desk who stated "some rooms are like that, trying walking about". If I cannot be assured of a good signal I will need to use another hotel. - relates to stay on June 26th. June 30, 2014
Rated 4.0 out of 5.0 by great location let down by poor breakfast and failure of drinks dispenser although this was not repaired an alternative cold drinks supply was provided June 30, 2014
Rated 5.0 out of 5.0 by Not a bad place to stay The hotel was up to normal stds, car parking was good, room was fine, TV ok. As normal with H.Express the Premier inn has much better breakfasts with better variety.. June 30, 2014
Rated 5.0 out of 5.0 by Dundee break The room was very clean and the bed was very comfy. Great choice for breakfast in the morning. The staff were very friendly, efficient and helpful. Great location for city centre. Would definitely stay again and also recommend to family and friends. Made our weekend break very enjoyable. June 25, 2014
Rated 4.0 out of 5.0 by Welcoming and helpful staff Have stayed before and as previously good standard with helpful staff June 22, 2014
Rated 5.0 out of 5.0 by Accessible, central Dundee accommodation Disabled access from the parking at the rear of the hotel is very good. Staff were aware and very friendly and helpful. We had a very relaxed stay here. Enjoying a relax in the bar before a massage shower and turning in. We slept very well and rose to a light and enjoyable breakfast with views to the Tay road bridge and the development going on at the riverside. June 22, 2014
Rated 4.0 out of 5.0 by Great service Had a problem with noise in the room, however after speaking to the Duty Manager we moved to another room. Good nights sleep after that. The staff were brilliant, couldn't do enough for us. Will definitely go back. June 18, 2014
Rated 5.0 out of 5.0 by Excellent Excellent place to stay !very clean And convenient to the shopping centre June 12, 2014
Rated 5.0 out of 5.0 by THANKS FOR A VERY ENJOYABLE STAY AFTER WALKING ROUND THE COAST OF FIFE - FROM BRIDGE TO BRIDGE WE SPENT A REALLY GOOD STAY IN THE HOLIDAY INN IN DUNDEE. IT WAS GREAT, THE TWO RECEPTIONIST WERE JUST FANTASTIC, VERY VERY HELPFUL AND COOPERATIVE, VERY PROFESSIONAL, VERY EFFICIENT. THE ROOMS WERE COMFORTABLE, CLEAN AND A GREAT NIGHT SLEEP WAS HAD. BREAKFAST VERY GOOD AND PLENTIFUL AND AGAIN THE SAME RECEPTIONISTS WERE VERY VERY PLEASANT. ALL YOU COULD ASK FOR!!!!!!!!!!!! June 11, 2014
Rated 2.0 out of 5.0 by overall stay ok, but... The sink in my room had a major leak. I contacted reception who attended promptly, but were unable to fix the problem initially. Their plumber was 'unavailable', but another member of staff managed to cure the problem & clean up at the second attempt. I would of preferred just to change rooms, but this was apparently not an option. As an added note: those who book on line, beware the room option - if you select 'standard room' you will get what ever is available. In my experience (I stay at Holiday Inn a lot) you will invariably get a single bed (twin room). June 2, 2014
Rated 5.0 out of 5.0 by business trip 19-May-2014 I stayed t this hotel for business and I definitely recommend it. Good value for money, centrally located, reasonable choice for breakfast, clean June 2, 2014
Rated 5.0 out of 5.0 by 房间整洁 安全,服务周到;早餐不错,有一个方向有海景,可看到Discovery Point。 交通方便,离火车站只有10分钟步行。 离市中心很近,附近有中餐馆、泰餐馆,以及众多的快餐店。 May 30, 2014
Rated 4.0 out of 5.0 by Good value in Dundee I was in Dundee on business and my stay at this hotel was good value and went well. The staff are always welcoming and professional, and the hotel itself is perfectly located for train, bus and road links. I would add that even though there are major roadworks to the Tay Bridge and carriageway outside, the view from the main Reception/Breakfast room is impressive, and once the roadworks are complete, should be even better. May 20, 2014
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