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Rated 4.0 out of 5 by 168 reviewers.
Rated 4.0 out of 5.0 by Good service First time in a Holiday Inn Express hotel which proved a positive experience. Welcoming hotel staff, good service and a clean and fresh room. November 9, 2014
Rated 4.0 out of 5.0 by Enjoyable stay - spoilt by noisy doors in the corridor The Holiday Inn Express is in a great location in Dundee City Centre, with good access to the road network, within easy walking distance of the station and with lovely views over the Tay. The hotel is very modern, with good facilities. The staff were very welcoming and eager to please. The bedroom was well fitted out and the shower room contained novel night lights. The beds were comfortable but unfortunately we did not have very good nights sleep because the springs on the fire doors were too tight which resulted in them clashing when closed. I mentioned the problem to the staff who were anxious to address the problem and put a sign on the door to encourage visitors to close the doors with care. The problem would be resolved by adjusting the springs. The breakfasts were tasty in a room with good views over the Tay. The only suggestion I would make would be to add an extra hot dish. Overall we had an enjoyable stay despite the noise from the doors. We would definitely stay there again - but please get the doors sorted!! November 9, 2014
Rated 4.0 out of 5.0 by Mr Reasonable hotel, would have liked a bath as opposed to just a shower November 7, 2014
Rated 4.0 out of 5.0 by Reasonable hotel with secure parking I've stopped here a couple of times and think the place is OK. I particularly think that the adjoining secure park (run by the town council# is good. I like the fact that they give free parking to visitors arriving after 6PM on a Saturday and departing before 1PM on a Sunday. It's also worth noting that there are a couple of fairly decent buffet places to eat just five minutes walk away along the waterfront #a Chinese and an Indian), as well as the bars and restaurants in Dundee centre just behind the hotel. If its raining heavily, as it was on my last visit, there's even a fairly reasonable place to eat immediately below the hotel - its just 5 seconds from the front door! Criticisms? The key fob that restricts access to the room corridors can be a bit of a pain, but its hardly a big matter really. The breakfast room looking out over the Tay is quite nice if you're not in a rush. November 6, 2014
Rated 3.0 out of 5.0 by Short break in Dundee The hotel was in a great location for the city centre and the Caird Hall, the reason for our visit. The car parking facility was by way of using the Council car park at the rear which should have had a link into the hotel. However, the car park was having maintenance work carried out and we could not access the hotel from it. This was a particular problem as we had not been informed and we had an 88 year old person with us who had difficulty in walking. The staff were good in arranging a very accessible room for our elderly friend (prior to us arriving) with a linking room for ourselves. The view of the Tay Road Bridge was a lovely surprise. We feel that the breakfasts were a disappointment to us. The hot breakfast was the same every day (scrambled egg, sausage and beans) and a couple of times the cooked food had run out and the staff had to be informed. On the whole we would use the hotel again as the good outweighed the not-so-good and it was good value for money. The Restaurant below the hotel proved acceptable for meals. November 4, 2014
Rated 2.0 out of 5.0 by Too noisy Traffic noise from outside the hotel was very bad - if you are booking this hotel ask for a room at the rear of the building. Room doors and corridor doors banging shut at all times of the night kept us awake. October 30, 2014
Rated 4.0 out of 5.0 by comfortable bed was disappointed with the cleanliness don't think our room had seen a duster in weeks every ledge on the wardrobe ,dressing table ,tv was covered in dust beds and toilets was however clean we returned to our room at 1600 hours and found it had not been cleaned no towels changed still dirty cups no one had been in went to reception to complain was told they where busy but when we left our room at ten in the morning their was two cleaners on the landing have stayed in many holiday inns over the years and always had a high standard but was very disappointed with this one and really felted it was not value for money October 27, 2014
Rated 5.0 out of 5.0 by Brilliant Everything as you would expect. Good night's sleep. October 23, 2014
Rated 5.0 out of 5.0 by excellent value with good service The hotel is situated in a central part of Dundee with a municipal car park immediately at the rear, which is very convenient if travelling br car. The staff are extremely courteous and helpful. The rooms are spotlessly clean as are the corridors and public areas. The corridors leading to the rooms can only be accessed by using the room card key therefore security in the hotel in excellent. October 22, 2014
Rated 4.0 out of 5.0 by Room OK but bar shut at 1am, lack of breakfast sausages Room was fine, good quality, staff were helpful. There was a bit of noise in corridor (other guests arriving loudly) at 2am. Could not get a drink when arrived (sober) back at 1:15am - why can't a resident get a drink as in many/most hotels? Seemed slightly unreasonable, there were staff right there. Hot breakfast buffet at 0930 consisted of Baked Beans, Scrambled Eggs and a third empty container. Someone said there had been sausages, but in the 40 mins we were there no sausages appeared. I know I sound like Mr Grumpy, but two things is not much of a selection. I know it's not that long since you started doing hot food at breakfast at all, but I feel there may be some way to go yet.. October 22, 2014
Rated 5.0 out of 5.0 by Helpful Staff. From arriving to leaving the staff were very pleasant, friendly and helpful. Their local knowledge was of assistance. October 20, 2014
Rated 2.0 out of 5.0 by hard to find, The hotel is a nightmare to find. Sat nav takes you nowhere near and you end up in a pedestrian only area! Bar has no snacks at all ("we dont serve many drinks at the bar so to cut costs we dont get snacks in" so the free drink and a snack voucher is limited to a drink! Holiday inns are becoming far too expensive and taking themselves out of corporate rate territory and this is just the express hotels! October 19, 2014
Rated 2.0 out of 5.0 by Good staff Hotel standard of room decor poor Staff very good. food quality good, cleanliness good. if it was not for the poor standard of the room our stay would have been much better. You need to supply more choice in your bar and perhaps snack service of an evening would be great. Your other hotels that we have stayed mostly have evening snack service which is great. October 16, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Dundee Very happy with room and service from hotel staff. Breakfasts included in room rates; reasonable variety and quality - good range of continental and cooked options. Public areas of hotel clean and tidy and hotel itself located conveniently for central Dundee including main rail and bus stations. October 15, 2014
Rated 5.0 out of 5.0 by good nights stay we recently used this hotel in Dundee and it fitted the bill just perfectly. The hotel is ideally located for the shopping centres, and other attractions. The rooms are bright and comfortable and I would recommend this place to anyone. October 14, 2014
Rated 4.0 out of 5.0 by Business Meeting Convenient location. I felt the price was higher than I would have expected and I had a disappointing breakfast. Very limited choice and not of the highest quality. October 13, 2014
Rated 5.0 out of 5.0 by Clean hotel and friendly staff Stayed overnight for a visit to St Andrews University. Arrived late (after 11pm) but greeted by friendly and helpful staff. Quick check in which was really appreciated after a 5 hour journey. Clean rooms with great tea and coffee making facilities. A biscuit would have been nice though ;o) They had even set up the guest bed as there was three of us. A chore I was not looking forward to when arriving so late. Lovely modern room Choice of firmness of pillow which was a lovely surprise. A good nights sleep but we were on the front so were woken early by traffic, however the view was good. We also had an early start so being woken didn't matter but something to consider if you were there for a holiday. Overall a great hotel and I wouldn't hesitate to recommend it or stay there again. October 4, 2014
Rated 4.0 out of 5.0 Ryder Cup Stayed at Holiday Inn Express, Dundee for Ryder Cup. Only slight problem was the work being carried out in the car park adjacent to the hotel. October 1, 2014
Rated 5.0 out of 5.0 by Best Beds Ever The Hotel was clean and the staff friendly, would definitely stay there again on my return to Dundee. September 27, 2014
Rated 5.0 out of 5.0 by weekend visit Fantastic location in the city next to Tay Road bridge September 19, 2014
Rated 3.0 out of 5.0 by Very bad WiFi, bland breakfast No WiFi at a number of rooms due to bad routers, which apparently is a known problem when talking with the staff. Breakfast is included but very uninspiring. Staff were friendly enough, but not very helpful when mentioning problems like the WiFi. Room was clean. September 13, 2014
Rated 3.0 out of 5.0 by freundlich, aber laut, nur in der Nacht geeignet Das Personal ist sehr freundlich und die Rezeption ist schnell. Das Frühstück ist durchschnittlich, aber ausreichend. Das Internet ist sehr langsam, mitunter kaum verwendbar. Housekeeping war leider mehrmals um 15:30 noch nicht fertig mit den Zimmern (unangenehm, wenn man nicht nur in der Nacht im Zimmer ist), die Lärmisolierung war sehr schlecht, ich wurde von knallenden Türen geweckt, und musste nachts im Bett dem Fernsehprogramm des Nachbarzimmers ausharren. September 12, 2014
Rated 5.0 out of 5.0 by Good location and great staff The Holiday Inn Express was in a great location next to town. The rooms were clean and bright. everything appeared to be quite new. The Reception staff were excellent and went out of there way to help. They always served with a smile. September 12, 2014
Rated 5.0 out of 5.0 by Dundee is nice, St Andrews Close, Great Spot! We were initially looking to stay in Perth, but continued to Dundee. We stopped in at the Holiday Inn to check rates and they were available and affordable. Ian at the front desk was great, recommended a great restaurant and really was great at check in and out. Breakfast was better than many, but could use a couple more items. Overall, couldn't say enough about it. 20 mins and you are in St Andrews, so its a great close town to stop and find a great room affordably. September 6, 2014
Rated 4.0 out of 5.0 by My Holiday Inn stay in Dundee Good hotel inspite of roadworks going on outside. Dundee are in the middle of a renovation at the moment and for the next 17 years! I was booked into top floor with a river view of the Tay but the staff said if I'm a light sleeper I may need a room to the side-very helpful info as I had a really quiet night's sleep. Attentive staff and clean rooms-thanks to the cleaning girls who all had a smile on their face-I choose this hotel again to stay, particularly for its location near to the Dundee train station. Thanks to everyone at Holiday Inn Dundee for making my stay a very warm and welcoming one. August 29, 2014
Rated 5.0 out of 5.0 by Loved our stay Stayed here for 2 nights with my 82 yr old disabled Mum. It was brill August 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Dundee Great Location Great location for travel, shops, dining, etc. Fresh, clean, aura about the hotel, with friendly staff and great beds. Good arrangements for parking in adjacent multi level car park and good security for lone or female travellers. August 27, 2014
Rated 5.0 out of 5.0 by Clean, comfortable beds. Very easy to book. Excellent hotel. Very clean with friendly and helpful staff. Many thanks to Holiday Inn Express Dundee staff for making our stay a very pleasant one. August 22, 2014
Rated 5.0 out of 5.0 by Dundee When we arrived at hotel was greeted by Allison who was very friendly and new a lot about local attractions. The hotel room was spotless although could do with a lick of paint. Room had a great view the Tay Bridge and river. August 13, 2014
Rated 3.0 out of 5.0 by comfortable beds Room 435 had a bad smell of sick on the carpet. The beds were comfortable and the staff were friendly. There was building work going on at the back of the hotel that started up in the morning August 10, 2014
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