Rated 4.0 out of 5 by 140
Rated 5.0 out of 5.0 by Jayar A very good stay
A very comfortable hotel. Great location. Room was clean and comfortable.. Staff were friendly and helpful, Breakfast was pretty good though a greater choice of hot dishes would be preferred. Only real downside was having to pay for car parking. Very reasonably priced for B&B and central for all of the sights and attractions in Dundee.
April 24, 2014
Rated 5.0 out of 5.0 by Pennysusan Excellent for heart of city centre
Staff friendly and helpful, room sparkling clean. Food good value and pleasant surroundings to eat breakfast.
One problem is the shower curtain does not keep the water from going onto the shower room, so towels had to be used to dry the floor. Always clean and dry after cleaner had been in though.
April 18, 2014
Rated 2.0 out of 5.0 by Rangersloan Wanderings in the night
I have stayed with your Dundee site previously and enjoyed a reasonable success based on limited availability first time around as the business was under administration so drinks and food were in limited supply.
On this occasion things had changed except for the noises during the night. I was staying in room 401 and from going to bed early after a long day i found i was kept awake all night with the sounds of a constant metallic rolling sound of some one or thing being dragged across the floor every few minutes one way and then another.
At first i thought is was new arrivals with baggage but to go on all night this was not a normal event.
Duty manager was very good listening to my complaint and didn't charge me for my nights stay however not only did i miss out on a good nights sleep i was unable to accrue my normal points for the overnight stay.
April 13, 2014
Rated 3.0 out of 5.0 by Annie43 Lovely Hotel
We stayed for 2 nights..and thought your hotel was lovely, and "Karen" was just outstanding...a real asset to your company. She sorted out our complaint (due to a group that was also staying at the same time) You really feel she listened to you and sorted this matter out in a very proffessional maner. Because of Karen I will certainly use your hotel chain again...and would tell my friends to use your hotels.....A big tick to Karen !!!!
April 9, 2014
Rated 4.0 out of 5.0 by Raquelmxm Friendly service, clean room but poor breakfast
Stayed on a weekend and the staff were very friendly and helpful. The room was clean and the bathroom was fresh. The hotel was quiet and the temperature was ambient. The only issue for me was the breakfast which could do with a bit of a shake up and some proper coffee. However it was in line with the price.
April 2, 2014
Rated 5.0 out of 5.0 by Philly Floyd Thank you Kenny
Stayed weekend of 22.03.2014. Room was clean and modern. WIFI worked like a dream, simply power up laptop and away you go. The breakfast was fresh and plentiful, Highlight would be the friendly and helpful staff at the Hotel. As a first time visitor to Dundee for my young son and I, we were happy to fiend Staff that took the time to arrange and look up Bus times and taxis for us, as well as give some other ideas for places to visit etc. Big Thank you to Kenny for this especially, and we look forward to visiting the hotel again soon.
March 26, 2014
Rated 5.0 out of 5.0 by SteelerIan Trouble-free sleep in comfortable bed
Cheerful welcome, easy check in (and check out). Nice tidy room with electric sockets for charging up mobile phones. Plenty of hot water in shower and simple, trouble-free soap dispensers. Personal preference is for bacon rather than sausages at breakfast.
March 10, 2014
Rated 5.0 out of 5.0 by Bertie 45 Comfortable bed and friendly staff
Great location with plenty of bars and restaurants to choose from. The staff were very friendly and helpfull. The room was clean and modern and the bed was very comfortable. All in all a very enjoyable stay and would highly recommend this hotel.
March 8, 2014
Rated 5.0 out of 5.0 by Weejods Wee weekend away
Hotel is great! Great location! Staff where friendly and helpful room was clean will definitely be back!
March 7, 2014
Rated 5.0 out of 5.0 by CK05 great location, comfortable room
This hotel was well placed in the city, very close to the city centre, train and bus station. Comfortable and the room was clean and well lit. I was impressed by the free wifi and the range of breakfast available. The TV was also a good size.
Great views over the Tay estuary as well.
February 28, 2014
Rated 5.0 out of 5.0 by mf warrington friendly and comfortable and
My family and I stayed for two nights and we all loved it would definitely stay again
February 26, 2014
Rated 5.0 out of 5.0 by worlds best moaner overnight stop
What a view. Decided to stop overnight in Dundee at this new location./Very impressed although the bathrooms appear tobe smaller than other HIEXhotels?
February 21, 2014
Rated 4.0 out of 5.0 by MaiH Well trained staff
I spent one night at this hotel and found it to be good value, clean and fresh and very convenient for Dundee centre and the rail and bus stations. I found the check-in experience to be particularly noteworthy. Ian was friendly and welcoming and efficient, but even better was his approach to security! When giving me the room key he did not state the room number or floor number aloud for others to hear, he just pointed to it on my keycard. Excellent, as I was travelling alone on that occasion. A small thing maybe, but it is rare for reception staff to do this, so thank you!
February 14, 2014
Rated 4.0 out of 5.0 by ukmurtle comfortable bed noisy door
This is a great place to stay, unfortunately our room was next to a door that had a slow close mechanism but a load bang as it closed as a result I was woken a few times in the night, otherwise the hotel was quiet, in a great location and the staff were helpful and friendly.
February 12, 2014
Rated 5.0 out of 5.0 by nat90 relaxin
Loved this hotel great service, nice and comfy bed along with spacious rooms. Very close to town centre. Would recommend
February 5, 2014
Rated 4.0 out of 5.0 by BigMac8 God location
Central for shops and surrounding attractions. Car access via adjacent multi storey car park with very good access to hotel lobby. Very friendly and efficient staff
February 5, 2014
Rated 5.0 out of 5.0 by courtsmum Friendly and Welcoming
All staff were welcoming and I would return to this hotel in future.
February 5, 2014
Rated 4.0 out of 5.0 by Kathleen >21 comfortable, very helpful pleasant staff
very comfortable warm room. convenient location with reasonable parking rates next door. Nice restaurant next door. Would stay again
February 5, 2014
Rated 4.0 out of 5.0 by Lisburn Lad Much improved since my last stay
The breakfast area has been refurbished and there is a much better atmosphere in the hotel. I am happy to recommend this hotel.
January 30, 2014
Rated 3.0 out of 5.0 by Telf Good Bed
The lady at the front desk when we checked in in the early afternoon, the one who has been there 5 years, was very friendly, helpful and courteous. We appreciated her!
January 17, 2014
Rated 4.0 out of 5.0 by harribobs Comfortable and Clean
Bedroom was comfortable,clean, and quiet. Bathroom tiles beginning to look tired.
Breakfast satisfactory, but no bacon.
Good central position.
January 6, 2014
Rated 5.0 out of 5.0 by oscar baby great value for money
Really pleased with our recent visit. Great value for money. Breakfast invluded which was a surprise bonus for us. Rooms were clean and comfortable. Very close to dundee centre. Would definitely use this again. And recommend to friends.
January 1, 2014
Rated 5.0 out of 5.0 by ditescotland Warm welcome and pleasant stay.
Staff were very friendly upon arrival and provided excellent overall service. Lovely modern room and very clean, will not hesitate to return here.
December 17, 2013
Rated 3.0 out of 5.0 by Weemcd50 Bed not comfortable.
Mattress too soft.My husband had to tuck pillows behind his back to stop him rolling into the middle of the bed!Room clean.breakfast ok. Hotel very convient for town centre. Hotel nothing special for the price we paid.
December 6, 2013
Rated 5.0 out of 5.0 by granngillies great weekend experience
had a great weekend,mainly due to the superb acomodation .
made to feel so welcome by staff. appreciated the advice on shopping,areas etc. GREAT views. splendid food,and rooms which were good size and spotless. Have stayed in many overnight hotels but have never enjoyed the experience so much. We will be back.. probably sooner than later.. we wish all staff,who made our holiday weekend so special A BIG THANK YOU.. and wish you all A very Happy Xmas and a guid New Year.
November 28, 2013
Rated 4.0 out of 5.0 by kennyc55 Toilet door
Was given room 338 on arrival but it was a long way from the lift and had a view of a wall . Was then given room 303 close to lift with sea view . Ask for low odd number for sea view . Only complaint is the toilet / shower door is used to shut the toilet . If you hold onto the door to long you jam your hand in the door
November 27, 2013
Rated 5.0 out of 5.0 by George9 Impressed
Good to come back to a very warm welcome after a couple of months absence.
Breakfast experience was significantly better.
November 18, 2013
Rated 5.0 out of 5.0 by Jo3Gni Excellent value
Good hotel lovely staff very clean and great showers. Only thing that needs upgraded is quality of bed which isn't wonderful. The price is so good it is still great value for money. Would recommend very highly.
November 14, 2013
Rated 4.0 out of 5.0 by julz85 My stay
Bed was very uncomfortable, it was a single one. We were in a joining room so could hear our neighbours tv and hear them talking, which was very annoying when trying to get to sleep. Cleaner was behind schedule one day and asked what we needed and we didn't receive enough towels, more toilet roll or plastic cups which we asked for. Members of staff were friendly and nice. Have stayed here before and had no problems but i'm not sure if i would stay again.
November 12, 2013
Rated 3.0 out of 5.0 by Candeland American Lost in the Scottish Tranlation
Staff was amazing terriffic...rooms were just OK compared to American standards but comfotable and clean...the breakfast sausage was less than desired
November 11, 2013