Rated 3.8 out of 5 by 78
Rated 3.0 out of 5.0 by AJCE Needs revision
Mad a specific request about room which was totally ignored. Painters decorating at 6pm on Sunday night with radio playing outside door which overplayed my TV. Smell of paint constant throughout visit. Breakfast choice of yoghurt was fudge, fudge and more fudge and when request for an option made - it wasn't available. Have stayed here a number of times but think it may be time to look for somewhere else to stay!
June 29, 2013
Rated 5.0 out of 5.0 by graduate54 clean and comfortable with friendly staff
My husband and I stayed on the 22nd June and we were very impressed by the standard of the hotel. The staff are excellent especially Damien who was cheerful and helpful. The location of the hotel is ideal and there is a car park linked to the hotel which is again good value. The town centre is easily accessible ( 2 min walk) and there are many restaurants nearby.
I have stayed in this hotel a few times and have found it to be consistently good.
June 29, 2013
Rated 4.0 out of 5.0 by Jase2 Decent Express
Hotel is a typical older express lay out, but is better quality than a lot of other express's ive been to.
Bed was quite comfortable, good tv and selection of channels, but a bit of mouldy growth on the tiles on the bathroom floor which wasnt particularly nice and good do with being cleaned up.
The hotel has a very central location, walkable from the railway station in less than 10 mins, and is just round the corner from the main shopping area. Although it doesnt have its own free car park the attached (via walkway on 3rd floor) council carpark is decent value and had no problem getting a space.
One side of the hotel has good views of the Tay Bridge but the other has not so good views of the council multi storey car park very close to the hotel, so ask for a room at the front if you want a view.
Staff were average, bit of a debate with them over trying to give me a twin room when my confirmation stated double room, but they managed to find one, plus hotel didnt add my priority club points on (despite asking) which means a drawn out claim process required
June 28, 2013
Rated 1.0 out of 5.0 by 2unhappyguests dreadful room, unhelpful reception staff
having booked weeks in advance we were given a disabled room, not requested, and the bathroom tiles squelched underfoot! Requested a change of room at 8am for our second night's stay and were told no other room was available. Attitude of the receptionist was rude and dismissive. We had booked advance rate so they had our money and made no effort to assist.
June 27, 2013
Rated 4.0 out of 5.0 by Bazza01 A good night in Dundee
Visited Holiday Inn Express with my colleague, only to find that we had somehow only booked one room, despite wanting two. No problem as they found me an 'accessible room' which did the job well. Had to avoid the pull-cords though. The hotel was clean and well laid out. because of a shortage of hotels in Dundee at present this Holiday Inn should do very well! The bar was well stocked and excellent draught beer. Breakfast was fine and no problems experienced. Parking was just across a short enclosed walkway; very convenient.
Staff were friendly and helpful. I will certainly plan to stay here again the next time I am in Dundee
June 17, 2013
Rated 3.0 out of 5.0 by SgBed Parking
Parking is quite an issue. The facility does not provide car parking spaces. There is a paid parking lots at Level 3 behind the building.it is not possible to stop the car in front of the hotel as it is in a busy traffic location.
June 14, 2013
Rated 5.0 out of 5.0 by JON004 the Very best in service
All the staff were fab, but Alison deserves special praise, what a welcome, so friendly and helpful, a real ambassador for your business. VERY WELL DONE
I have experience of many hotels, all over Europe and Alison is one of the best I have ever encountered!
June 10, 2013
Rated 2.0 out of 5.0 by Timmit Couldn't cancel room Payed double for one night
Had to leave one day during my stay to visit HolidayInn Edinburg for one night. I couldn't cancel my room in Dundee so I payed two rooms to HilodayInn for the same night Dundee and Edinburgh. Further my drinks at the bar couldn't be booked to my room, so I had to pay cash. I'm sorry but I do not recomand this place .
June 6, 2013
Rated 4.0 out of 5.0 Great staff
I was pleasantly surprised as I usually stay at the Apex when I'm with my daughter but I was travelling alone and couldn't justify the extra cost just for a bed overnight. The staff were excellent and would stay again just for their help and enthusiasm. The room was fine and I slept very well, despite the roadworks outside. The room was also good value with breakfast included, though I hadn't factored in the extra cost of the car parking.
June 6, 2013
Rated 2.0 out of 5.0 by fergoman53 no gin
bit annoyed with my stay this time ice and vending machines broken no gin or iemon in the bar for my wife i had a pint of stella and it was served in an old mans [ working mans club ] type glass not even chilled ,come on holiday get a grip you have a lovely bar and you are letting it slip.
June 2, 2013
Rated 5.0 out of 5.0 by CAS71 Comfortable bed at a fantastic price as well as central location
Spent one night at the Holiday Inn Express in Dundee and was really impressed with the service I received. Staff were very friendly and helpful. Very reasonable room rates with excellent breakfast selection. Much more than I expected. Will definately be using Holiday Inn express again.
June 1, 2013
Rated 4.0 out of 5.0 by MHH1 Great front desk
Front desk were excellent and the duty manager very attentive that day.
There was an issue with the Internet speed and the hotel did appologise and said that this was being sorted with the IT people.
May 30, 2013
Rated 4.0 out of 5.0 by Beninmanchester Comfortable and clean
Staying in Holiday Inn Express Dundee was comfortable. The room was clean and all the facilities were basic. Good value overall. The free cooked breakfast was great to start the day.
May 11, 2013
Rated 1.0 out of 5.0 by john571 Rubbish internet connection
Internet connection dreadful. Don't stay here if you want to do any work
May 7, 2013
Rated 3.0 out of 5.0 by PriorityClubPro So so...
A standard express and the only property within the IHG brand near to town centre. However they had no wifi in the hotel other than the lobby. Admittedly it was being installed during my stay, but, it is 2013!!! This should have been done long ago.
May 3, 2013
Rated 4.0 out of 5.0 by Sue69 Very comfortable
Very clean and comfortable hotel right in the centre of Dundee so handy for sightseeing and shopping. No problems with it at all.
April 16, 2013
Rated 4.0 out of 5.0 by Pimmy Great location and good service
Fantastic location , very convenient ,friendly staffs
April 15, 2013
Rated 5.0 out of 5.0 by ging13 Holiday Inn Express, Dundee
The staff are very friendly and could not do enough for you and the location and hotel were very good the only gripe i would have is there is cold air coming in from the windows when we were there and ended up getting an extra duvet. Overall the staff were excellent,
April 10, 2013
Rated 3.0 out of 5.0 by Mumstaxi Adequate
Used this hotel purely for its proximity to the Tay bridge as we had an early start in the morning. Public areas were bright and modern but bedroom was starting to look a bit tired, although clean enough. Not in a particularly nice area of Dundee but handy for town centre. There did not appear to be as much choice for breakfast as in other Holiday Inn Express' we have stayed in.
April 6, 2013
Rated 4.0 out of 5.0 by Simon72 Ok stay
Stayed here before however parking has changed and instead of getting a voucher for parking you pay the standard fee in the carpark attached.
March 23, 2013
Rated 3.0 out of 5.0 by CleeTraveller Can do better
Have stsyed here 3 times now, it's a bit on the average side for Holiday Inn. It is well placed for the Rail Station (which suited me# and has a good Car park not too far away #quite expensive but safe/close and reached by internal walkway# two things put my scores low. Breakfast was typical Holiday Inn fayre but at 8am it looked as if hordes of people had stripped it, only a few crusts of bread, a couple of realy burnt sausages, no eggs, few bland cereals , no milk and a little o/juice meant i'd have been better going to a nearby cafe. Most importsnt # on business# is Internet. I was lucky to check in early and get one of the very few rooms with Wifi.. in this day there should be a wide provision through the hotel. This will not stop me returning, I found the staff freindly helpful even if the fsciliites let them down. No recognition to me as a proirity club member though.. even though they knew I was #I checked my points balance with the reception)
February 26, 2013
Rated 2.0 out of 5.0 by jockey67 not what I expected
The Hotel is in an excellent location with good parking facilities and the rooms although small are perfectly adequate.
The "cooked" breakfast choice was greasy sausages, scrambled eggs.....and nothing else! which I was bitterly disappointed with.
It would stop me booking this Hotel again in the future
February 21, 2013
Rated 2.0 out of 5.0 by Ils123 Not great....needs to be better
Hotel not great with no room Internet access and car par park a bit of a nightmare as had to pay separately and not to hotel as previously had.
Staff great and no reflection but this Express looked tired in the hallway leading to my room and no Internet access other than great room just unacceptable.
No atmosphere at all
February 18, 2013
Rated 4.0 out of 5.0 by Mike888 Handy, comfortable and friendly.
Everything good. New build, so everything is well fitted and in perfect condition.
The ONLY thing that lets this HIE down is the Bar/Lounge area which never feels warm nor particularly tidy. I think this is because it is so minimalistic and bright that even a couple of uncleared glasses or crisp bags seem very visible. Maybe softer lighting, and less stark furnishings would help??
Rooms are extremely comfortable though, and I would certainly be happy to stay here again.
February 17, 2013
Rated 4.0 out of 5.0 by dtmo dtmo
Hotel decor now a bit tired, I was on level 3. Hallways and room paintwork flaking and dull, however bed was comfotable.
Breakfast was ok,usual for holiday inn but sausages were very poor.
January 30, 2013
Rated 4.0 out of 5.0 by Lookout Good central hotel
Hotel did the job. Room was excellent. Comfortable. Very limited breakfast and not great quality but its a breakfast. Staff very good. Parking also good with a walkway from a car park straight into the hotel. Would use this hotel again.
January 29, 2013
Rated 4.0 out of 5.0 by suzy64 comfortable, short stay.
we stayed here in a family room for 1 night and we were late arriving, having driven for 5 hours & dropping things off at my daughters on the way. receptionist was very welcoming and pleasant, giving us car parking directions and a salt cellar for our sandwiches !! we didn't get settled until 2am, up for breakfast at 9am after a night of wind and hail and although the breakfast was ok, it wasn't brilliant, just seemed to lack that "something". location of hotel is good, although is easy to miss the signage at the front (we drove past it first), breakfast room has a good outlook & is comfortable & bright. we didn't spend enough time in the hotel to enjoy the room properly, but for the money spent, it was ideal & i'd like to return to be able to relax properly.
January 24, 2013
Rated 4.0 out of 5.0 by BIGRED74 GREAT STAY
GREAT HOTEL AND SERVICE VERY TIDY CLAN ROOM WOULD STAY AGAIN THE BREAKFAST WAS AWFUL NOT MUCH CHOICE WOULDNT RECOMMEND GREAT LOCATION TO CITY CENTRE AND ALL MAJOR ROADS OUT OU DUNDEE
January 19, 2013
Rated 4.0 out of 5.0 by Sue77 Exceptionally kind staff
Having travelled all day to attend a funeral the following day i found myself very unwell overnight and unable to attend the funeral. Staff assisted me and enabled me to stay longer in my room, offered to contact help for me and were so kind it made my disappointment over the funeral bearable. This was all accessed via the room phone and helped me to recover a little before returning home in the afternoon. A little sympathy and understanding made the world look brighter!
January 3, 2013
Rated 4.0 out of 5.0 by sue52 As expected
Road works bewildered our sat nav and made access difficult. More advance information about access and parking would have been helpful. All other aspects were up to usual HIE standard except that room was just a little shabby.
January 2, 2013