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Rated 4.2 out of 5 by 99 reviewers.
Rated 5.0 out of 5.0 by Lovely overnight stay Stayed for one night, was Socialising locally, got a good deal for the night for a twin room. Was delighted with the room, staff and package overall which included breakfast, going to stay again. Recommended already to other friends January 29, 2014
Rated 5.0 out of 5.0 by Fine all round I have stayed here before and it is of a good standard, staff are friendly and helpful The only thing I remembered after was that I had not been given option of an additional points voucher (platinum member) on check in January 26, 2014
Rated 5.0 out of 5.0 by No Hassle stay... from check in to check out the stay was perfect.. Staff on reception / Bar / Restaurant and cleaners were all pleasant, helpful and attentive. Rooms clean and comfortable, warm and fresh. Back in Dunfermline soon, staying nowhere else... January 23, 2014
Rated 4.0 out of 5.0 by just what I needed at short notice This is a modern clean, comfortable hotel with friendly staff. My only issue is with the smokers staying at the hotel. It was a cold night so they stood just inside the front door causing both the automatic doors to stay open. The longue inside was cold as a result. Overall though a pleasant stay. January 19, 2014
Rated 4.0 out of 5.0 by Very nice First time we have used a Holiday Inn, staff excellent, service at the bar & restaurant 1st class as was the room. January 18, 2014
Rated 4.0 out of 5.0 by Just what I'd expect good stay Friendly staff good food clean and comfortable Only critisim was the smokers at the main door. Got cold in the lounge when they stood there smoking. Both doors seemed to open all the time. Overall good. January 17, 2014
Rated 3.0 out of 5.0 by Decent Hotel This hotel comes with all the amenities you expect from a Holiday Inn Express, nothing special, but no complaints. All good December 19, 2013
Rated 5.0 out of 5.0 by Excellent Facility! High quality accommodation, friendly and helpful staff, great stay over (with breakfast) for Edinburgh. Highly recommend. December 9, 2013
Rated 5.0 out of 5.0 by Excellent Service This Express Holiday Inn was a very clean very comfortable and the staff were excellent. On Saturday evening we were struggling to think of something to eat and spoke to the night manager for some local recommendations. He had a lot of local knowledge and we ended up having Chinese delivered to the hotel and were provided with plates and cutlery out of the kitchen. My wife and I would like to thank all members of staff for making our 5 night stay very memorable. We used to stay at Premier Inn while visiting family in Dunfermline but not any more. Once again many thanks and look forward to our next stay. November 22, 2013
Rated 4.0 out of 5.0 by Excellent hotel for a stop over I was travelling around Scotland and wanted somewhere near Edinurgh without the high prices. This hotel gave me excellent value for money with breakfast and wifi included. There is even an Asda over the road. It is up from the town centre of Dunfermline and you can if you want walk to the hotel from Queen Street station. In addition although it is a 5 mile walk you can walk from here to Inverkeithing station where you get an exceptional view of the four bridge and the suspension bridge. November 21, 2013
Rated 5.0 out of 5.0 by Great service Staff very friendly and helpful room serviced every day 1st class November 7, 2013
Rated 1.0 out of 5.0 by Choose the right location room- or suffer the noice As long as you get the room facing the car park- you are fine. If it faces the road or the corner room, it can be very noisy. October 26, 2013
Rated 4.0 out of 5.0 by Very enjoyable stay I travelled to Dunfermline for work, and i really enjoyed my stay at the Holiday Inn Express. The staff were very courteous, and friendly from first check in, until my stay was up. The hotel was very clean, and although i stayed on the ground floor at the intersection of the hallways - i was never disturbed by noises, and was able to sleep very well during my stay. TVs in the room could be a little more modern, but if you're only using the TV in the room for a couple of hours then this isn't much of a concern. I will return to this hotel again in the future. October 24, 2013
Rated 4.0 out of 5.0 by Noise from other occupants Room 109 were particularly noisy, they went out just before10 pm arriving back at 1 50am. They firstly knocked on my door which I did not open as there were 2 ladies and several men in corridor obviously the worse of drink. As I was about to contact reception at 02 15am I heard night manager outside the room telling people to return to own rooms as only 2 people should be in room 109. Some of the men did so but a few still hung about and manager had to come back around 02 30. Things got quieter after this. In the morning I did put complaint in at reception to back up Managers report. Have used Holiday Inn Express many times, this is first time I have had problem and I was in room alone it is not pleasant. October 23, 2013
Rated 5.0 out of 5.0 by comfortable stay Very reasonably priced hotel not far from Edinburgh and easy to get to with sat nav. Unable to get evening meal but pub and restaurant nearby (few minutes away on foot). October 22, 2013
Rated 5.0 out of 5.0 by Better than good. This is the fourth Holiday Inn Express we have stayed in. Glasgow Airport, Dundee, Stirling and Dunfermline last week and never a problem. The staff are always very helpful and the hotels are spotless. October 10, 2013
Rated 5.0 out of 5.0 by Good friendly staff Made to feel welcome by all the staff any time of day we was coming and going all day we left early and got back late made welcome nothing was too much trouble. We was after food at midnight and staff was happy to help it made an enjoyable stay October 9, 2013
Rated 1.0 out of 5.0 by Tv, wifi, noise. After going to our room , phoned to let reception to notify one channel had no volume ;/ told the whole hotel itv no volume. Decided to log onto internet. :/ no access to wifi , but stated in room that wifi available. After complaining on more than one occasion about the noise and disturbance. We had been woken , people banging on our door at hours in middle of the night . contacted reception to say that we are not paying the bill due to all the complaints . Dont know if we will stay in hotel inn express again . October 8, 2013
Rated 4.0 out of 5.0 by Not what we ordered. Everything about the room was fine and up to usual holiday inn express standard except, on line, we ordered a double bedded family room and we were allocated a twin bedded ordinary room. The staff were not keeping a careful eye on breakfast items and were slow to replenish dishes particulaly hot food and tinned fruit. October 3, 2013
Rated 4.0 out of 5.0 by Nice for a short stay My boyfriend and I stayed for two nights as we planned to go to visit a few sites including the zoo. The room was comfortable enough. Both had a good sleep both nights and the power shower was good. Breakfast wasn't bad although the hot food ran out both days as we got there but they did offer to make more. Would stay again but not any longer than a few nights. Value for money was ok although the telly was rubbish quality. October 3, 2013
Rated 4.0 out of 5.0 by comfortable Like and old pair of slippers really - a little past its best but still worth having around - the wi-fi is good in the lounge but a bit iffy in the further away bedroom - that said, the bedrooms do have access points and reception was able to offer the requisite lead. October 3, 2013
Rated 5.0 out of 5.0 by Comfotrable stay One thing needing attention is the TV is very much out of date October 3, 2013
Rated 5.0 out of 5.0 by Very friendly and enjoyable stay Arrived to be greeted by very friendly staff members who helped us with a variety of questions and helped us greatly with our ongoing travel plans, Very comfortable, clean room - slept very well. Good choice of breakfast items - would stay again. October 1, 2013
Rated 5.0 out of 5.0 by Very Friendly staff All the staff were very friendly and very good with the children. September 30, 2013
Rated 4.0 out of 5.0 by Great service, friendly staff and agreat overall stay! Excellent short stay business trip. Staff were very helpful and friendly and the hotel was clean, bright and comfortable. my only disappointment was that I couldn't get a scottish beer at the bar (Nae Heavy!!). I would happily return on my next trip to Scotland thank you! September 23, 2013
Rated 3.0 out of 5.0 by CRT Fairly typical for a Holiday Inn Express. Rooms are good but just need a bit of TLC. However, I was really shocked by the old style televisions in the rooms. Makes me shudder just to think about them! September 22, 2013
Rated 3.0 out of 5.0 by Good staff, poor bed, bad wi-fi Staff was very pleasant. Room was modern looking and clean. Mattresses need updating. They were unevenly soft. Wi-Fi worked well in the lobby area but there was no signal in the room. September 7, 2013
Rated 4.0 out of 5.0 by Good but busy Easy check-in and quiet meal in the evening - nothing exotic but tasted fine and filled the need. Room was good. Breakfast, however, wasn't such a good experience. The area was very busy (as I'd come down at the same time as a coach party). There were a couple of tables with nobody seated but they were littered with part-used dishes and cups; without standing and watching for a few minutes, there was no way to know if the table was now vacated or guests had gone to get more. One member of staff (as maitre d') should have been keeping an eye on the area and getting tables cleared more quickly. I decided to give breakfast a miss. A shame, a result of unfortunate timing, that's taken one star off my rating. August 23, 2013
Rated 4.0 out of 5.0 by excellent stay Hotel is very clean. staff was very helpful & very kind.good location & big super market & restaurant close by. only problem is public transport system. we came from Edinbrough by train.from station we were struggling get a taxi. luckly one lady help us & drop us to the hotel. Regards Fernando August 20, 2013
Rated 1.0 out of 5.0 by Very disappointing stay Staying in a family room for four, we had to ask for two additional cups as there were only two in the room. We also asked for additional pillows as we only had one each and these were of poor quality, we were told that they would check if they had any. After no response we checked again only to be told that he hotel was full and there were no more pillows available. We tried placing folded towels under the pillows but nobody got a decent sleep. In the morning the breakfast area was a shamble. There was no cutlery, plates, cups or trays available, people were being told that the dishwasher was on. The food was replenished at a very slow pace so all we managed to get was sausage on dry toast (no knives to butter it). We waited a long time for cups to be brought out to get a hot drink only to find that when the cups arrived the coffee machine was dispensing dirty dishwater coloured water only – no coffee. I would not recommend staying at this hotel and found that it did not provide value for money. August 17, 2013
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