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Rated 4.3 out of 5 by 315 reviewers.
Rated 3.0 out of 5.0 by 304 Hotel staff were very friendly & helpful. Only issue was the beds - we booked a family room which was very clean & pleasant but when retiring to bed found the sofa bed very very uncomfortable, had to put towels under sheets so my son could get some sleep and the main bed wasn't that comfortable either, so not much sleep was had that night. Everything else was good. October 23, 2014
Rated 2.0 out of 5.0 by NOT SO GOOD Being given a room for persons with wheelchair disability wasn't conducive to a pleasant stay. Also when we reported the shower curtain rail was broken AND THE BATHROOM EXTRACTOR FAN NOT WORKING we were told that it would be fixed the following day, which didn't help us on our one night stay. Even the morning reception, upon leaving when we again mentioned our dissatisfaction, only had to say that as there are no overnight maintenance there was nothing that could have been done. Perhaps a "sorry" would have helped. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn Dunstable Hotel was clean and staff friendly, however the breakfast lacked key components with staff preferring to talk than serve. I would stay here again but would like to see a huge improvement on the breakfast. October 18, 2014
Rated 5.0 out of 5.0 by Opportunity for Improvement Stopped over for one night whilst visiting my company's head office and although this hotel gets just about everything right from the moment you park in the extensive car park, through to the welcoming check-in within the spacious foyer, through the clean corridors to your reasonably sized spotlessly clean room, it all works well! Had a very comfortable nights sleep followed by an efficient exhilarating shower and then prepare for breakfast - Oh Dear HIE's let down, their free hot breakfast! Yes it was free, yes it was hot, and yes it was 'breakfast', but that scrambled egg - was HIE Dunstable doing a 1940s menu? Powdered scrambled egg does nothing for me and never will! The Northern October 9, 2014
Rated 5.0 out of 5.0 by Overall Great value and good service although no shower gel and when asked room service for it they never came. But definately recommend it. October 9, 2014
Rated 5.0 out of 5.0 by Great value for money I stayed here with my husband a two sons for two nights. Absolutely great value for money immaculate rooms staff really friendly breakfast fab. Only down fall was the sofa bed wasn't very comfortable but the main bed was great. Would def reccomend and stay again. October 7, 2014
Rated 2.0 out of 5.0 by Service Katastrophe! Sehr schlechter Service für eine Geschäftsreise! Können keine Rechnung vernünftig Ausstellen, oder stellen Flasche Zimmer in Rechnung! Geht garnicht! Zimmer sonst perfekt! October 6, 2014
Rated 5.0 out of 5.0 by Great hotel Once we found the place (note to not use postcode on sat nav!!) it was great to be met with a friendly receptionist who advised us all we needed to know including the best time for breakfast. The room was great, comfy, modern. Great size TV. Nice sofa. Lovely bathroom The only thing that I would mention is the breakfast, though a great amount of choice, was not the best on the fried side. Eggs were too salty and were clearly not fresh and there was 2 v v v large plates of sausages yet no bacon. The choice of others was amazing. Would def return and not by way of the Sat Nav!! October 1, 2014
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