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Rated 4.3 out of 5 by 312 reviewers.
Rated 2.0 out of 5.0 by extreme uncomfortable bed and sofa bed Some of your staff were great esp. young lady in restaurant at breakfast on second day . It was extremely busy we know but my wife asked one member of staff if there were any more bread rolls she said I will see she came back and stated would just be a moment 15 mins later more arrived. We have stayed at this hotel many times before since it was built with no problems . We visit our son and his family who live near Boreham Wood Elstree and actually chose to stay in Dunstable rather than Holiday inn or other well known brands who have hotels in that area. This stay has been by far the worst experience in a Holiday Inn Express . The guest sofa bed was like sleeping on a corrugated roof you could feel the springs right through the mattress. Unlike Arnie WE will not be back. September 25, 2014
Rated 5.0 out of 5.0 by großes Bett die Hotels sind schön und das Personal sehr freundlich, nur sind die Matratzen fürchterlich. Man kullert in der Mitte zusammen und wenn sich der Partner umdreht springt man wie auf einer Luftmatratze mit. Dieses ist aber auch das einzige Manko. September 24, 2014
Rated 4.0 out of 5.0 by Comfortable and new The only thing that lets this (all) holiday inn express down are the really poor , cheap quality ,breakfasts , I'd rather pay for decent quality rather than the free ones on offer ,as to be honest the holiday inn group isn't exactly the cheapest hotel group around . September 19, 2014
Rated 5.0 out of 5.0 by exactly what a HIE should be friendly service, room was fine. Sadly HIE still don't seem to be able to serve bacon but the breakfast was ready early and piping hot, the bar friendly in the evening and the room dark, quiet and well appointed bathroom. what else could you want in this style of hotel. September 18, 2014
Rated 5.0 out of 5.0 by Excellent staff I booked 2 rooms for 1 night for my sportsman. Many thanks for Lenna from the reception. This lady made warm and helpful atmosphere. A professional staff is always a best business card of all services. September 17, 2014
Rated 4.0 out of 5.0 by breakfast The hotel is actually very good. My only criticism is the breakfast. Its just seems cheap with regards to the rest of the hotel. September 17, 2014
Rated 3.0 out of 5.0 by Good hotel , Booked this hotel as seemed good value for money . Also it was a good location for where we were going, the following morning ,for our sons England hockey trial at Merchant Taylor School . Reception staff were very polite and the hotel was very clean .Rooms were a good size & again very clean . Sadly we did have a problem with the horrendous ,corridor fire door . We had unpacked and were all ready to relax ,after a long journey .We lay in bed & every time somebody came though the door it screeched open & slammed shut ,we thought it would be ok after a while as people would be in bed .How wrong were we ,10.30pm a family decided to let their children ,use the corridor & door as a play ground . Sadly it didn't stop there 4.00 am we were all woken ,by people in the corridor shouting & laughing followed by the lovely screeching & banging door .We had to leave early the next day & as somebody else was complaining about the noise ,we didn't have time to tell the staff . We are due to return next weekend ,to the hockey competition ,but sadly this has put us off returning . ( room 312 ) September 17, 2014
Rated 5.0 out of 5.0 by Great service Very helpful staff. Very clean and quiet hotel. Would definitly use again. We were leaving extra early and the receptionist organised that the hot breakfast buffet be e available for us, this was greatly appreciated. September 14, 2014
Rated 5.0 out of 5.0 by excellent service and very friendly The hotel was easy to find, the rooms were a good size and very clean. The staff were very friendly and helpful and the food lovely. Had an excellent nights sleep. Would definitely stay here again. September 11, 2014
Rated 5.0 out of 5.0 by Clean, and comfy The hotel is easily found in a decent location if coming from London. Everything about the hotel was clean, and the service was good - Breakfast was a bit manic, as everyone decided to turn up at the same time - but all choices were still available September 10, 2014
Rated 4.0 out of 5.0 by really nice hotel Really nice clean hitel, quiet, clean, staff very good. September 9, 2014
Rated 4.0 out of 5.0 by great value We have been coming to this hotel since it opened and the service and cleanliness has always been the same. Breakfasts are good. We use it every year as it isn't very far from Woburn golf course. Great value as breakfast is included and certainly would recommend it. September 7, 2014
Rated 4.0 out of 5.0 by Internet controvenes the trades description act Very good hotel, staff excellent, WIFI very, very poor. September 6, 2014
Rated 5.0 out of 5.0 by Extremely comfortable overnight stay with excellent service I was very pleasantly surprised on my overnight visit to Dunstable in order to visit friends and family, to find this hotel was clean, staff were helpful, friendly and polite, breakfast was good and above all the room was light and airy with a very comfortable bed and large shower. I will definitely be staying here again and hopefully for longer next time! September 5, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Staff If you are fortunate enough to have Kelly or Robert assist you during your stay at Dunstable then you are in for top notch service as they both impressed me so much during my stay here. Well Done! September 2, 2014
Rated 5.0 out of 5.0 by One nighter for local party Large clean rooms, check-in very quick - plenty of parking. Typical Holiday Inn Express breakfast staff tried to make the best of it by walking around handing out the choc muffins to the kids (nice touch) all in all a good little property. Thanks September 2, 2014
Rated 5.0 out of 5.0 by Perfect place to stay The Staff are all friendly and helpfull,they are the best of any of the hotels that I have stayed at. The room was very clean and confortable. It was very quiet at night during the three night stay. The breakfast was very good with helpfull breakfast staff. I would highly recommend this Hotel September 1, 2014
Rated 5.0 out of 5.0 by Muy bonitas las habitaciones y tranquilo! El hotel parece de 4 estrellas, la verdad que no me imaginaba que iba a ser tan bonito. Muy cómodo! August 31, 2014
Rated 5.0 out of 5.0 by Great hotel ! Lovely hotel, great value for money and staff were very helpful. August 29, 2014
Rated 5.0 out of 5.0 by First time at Holiday Inn but won't be last! We chose the Holiday Inn at Dunstable because we were visiting the area for a wedding. We found the room to be spacious, comfortable and clean. The reception staff were welcoming and obliging and there was plenty of choice at breakfast. This is our first visit at a Holiday Inn but it won't be our last. August 27, 2014
Rated 5.0 out of 5.0 by Lovely clean room I love this hotel, staff very friendly, i only stayed here for one night but i wish i had more time to stay, only let down from this hotel is the breakfast organization there isn't any, you get you tea from one side of the room then fight over people to get to the other side of the room to get your milk. breakfast staff run off there feet but they did a fantastic job to keep up with the demand as even at 9:55 people were still arriving to have breakfast. August 27, 2014
Rated 2.0 out of 5.0 by Not a great experience! Terrible sleep - kids in nearby rooms making all sorts of racket most of night. Also hotel doesn't have Sky sports - so forget the football if you are a fan. Not enough staff in bar/restaurant area. Had to wait some 40 minutes for food. August 26, 2014
Rated 5.0 out of 5.0 by Another week in Sunny Dunstable Thanks again to all the team - Lenka, Goscia, Michelle, Julieanne,Emma, Rob, Justin for making a hard week of work away from home as enjoyable as possible. Top team always willing to help. August 26, 2014
Rated 4.0 out of 5.0 by Overall good service The only problems I have enconutered were: - the quality of the mattress was not very good (too soft) - The quality of the cappuccino at breakfast was very poor (prepared by a machine) August 25, 2014
Rated 4.0 out of 5.0 by all was perfect except the breakfast Hotel very quiet, clean, new, very confortable Breakfast made with cheap ingredients and not enough choice, surprising in a such hotel August 25, 2014
Rated 4.0 out of 5.0 by last minute stayed here as a last minute stop and was very pleased with the cleaniness and friendly staff.the only let down was,as we required a family room the sofa bed in the room we got the matteress was very uncomfortable(unlike the bed),otherwise i would have no complaints and we use again and be happy to recommend. August 23, 2014
Rated 3.0 out of 5.0 by worst experience very noisy and beds not comfortable. It is not value for money and quality of food is very poor. August 22, 2014
Rated 5.0 out of 5.0 by A great overnight stay. Convenient for our overnight stay for our early morning flight from Luton. The staff were very accommodating very helpful and friendly. Room clean and of a nice size for 3 adults and 2 babies. Price was very good for B August 18, 2014
Rated 4.0 out of 5.0 by Security Problems and awful breakfast. Having checked in, changed and gone off to our reunion party we were aghast to find some 2 hours later that our room had been given to another guest (fortunately someone we knew) who recognized some of my wife's belongings. When they reported this they were not believed and had to show staff the room with our belongings in. when we got back to the hotel in the early hours we were unable to get in the room as our key had been decoded. Back to reception to get it sorted out....which they did.....blamed the computer system for it. Could have been more serious if a stranger had been given access to our room. Breakfast had a large selection of continental style breakfast but the English breakfast choice was insipid scrambled eggs, awful cheap sausages and beans...........nothing else. If you're doing it right ! August 14, 2014
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