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Rated 4.3 out of 5 by 331 reviewers.
Rated 5.0 out of 5.0 by Great value and great hotel Great overnight stay. Could not fault anything. Room was large and clean. Included breakfast was great. Good customer service. November 7, 2014
Rated 5.0 out of 5.0 by Second stay and still great This is the second time we have stayed here and it is still as good as it was the last time. Staff great, great choice for breakfast, clean room and comfortable bed. You really can't ask for more in a room at this price. November 5, 2014
Rated 5.0 out of 5.0 by Good, friendly service. This is definitely one of the better Express hotels. Relatively new hotel with large, clean rooms and friendly staff. November 3, 2014
Rated 5.0 out of 5.0 by Well-priced, basic but good Excellent value at short notice (only booked the day before!) Basic but comfortable, good-sized room, large shower was a bonus! Note walls are quite thin so light-sleepers might have difficulties. Conveniently located not far off the M1. November 3, 2014
Rated 5.0 out of 5.0 by Handy for London and Bletchley Park Felt very welcome from the moment we arrived. Staff were very attentive and despite not making up the additional sofa bed, soon had that sorted with no fuss. Breakfast time was busy and food is simple but very acceptable and replenished as soon as things ran out. Would recommend and will stay again. November 1, 2014
Rated 4.0 out of 5.0 by No fuss, comfortable stay Great place to stay, welcoming staff, no external noise disturbance, bathroom clean. Dunstable not far, many eating places in striking distance by car. Handy for Bletchley Park visit. October 30, 2014
Rated 4.0 out of 5.0 by staffing.Breakfast. Improve staffing levels for meals if the number of bookings is large.If breakfast can inco -operate mushrooms. October 29, 2014
Rated 5.0 out of 5.0 by Comfortable rooms and welcoming staff Fourth stay at this hotel, still looks as fresh and clean as it did when we first stayed there within a week of it first opening. Helpful staff, and comfortable rooms. October 29, 2014
Rated 3.0 out of 5.0 by 304 Hotel staff were very friendly & helpful. Only issue was the beds - we booked a family room which was very clean & pleasant but when retiring to bed found the sofa bed very very uncomfortable, had to put towels under sheets so my son could get some sleep and the main bed wasn't that comfortable either, so not much sleep was had that night. Everything else was good. October 23, 2014
Rated 2.0 out of 5.0 by NOT SO GOOD Being given a room for persons with wheelchair disability wasn't conducive to a pleasant stay. Also when we reported the shower curtain rail was broken AND THE BATHROOM EXTRACTOR FAN NOT WORKING we were told that it would be fixed the following day, which didn't help us on our one night stay. Even the morning reception, upon leaving when we again mentioned our dissatisfaction, only had to say that as there are no overnight maintenance there was nothing that could have been done. Perhaps a "sorry" would have helped. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn Dunstable Hotel was clean and staff friendly, however the breakfast lacked key components with staff preferring to talk than serve. I would stay here again but would like to see a huge improvement on the breakfast. October 18, 2014
Rated 5.0 out of 5.0 by Opportunity for Improvement Stopped over for one night whilst visiting my company's head office and although this hotel gets just about everything right from the moment you park in the extensive car park, through to the welcoming check-in within the spacious foyer, through the clean corridors to your reasonably sized spotlessly clean room, it all works well! Had a very comfortable nights sleep followed by an efficient exhilarating shower and then prepare for breakfast - Oh Dear HIE's let down, their free hot breakfast! Yes it was free, yes it was hot, and yes it was 'breakfast', but that scrambled egg - was HIE Dunstable doing a 1940s menu? Powdered scrambled egg does nothing for me and never will! The Northern October 9, 2014
Rated 5.0 out of 5.0 by Overall Great value and good service although no shower gel and when asked room service for it they never came. But definately recommend it. October 9, 2014
Rated 5.0 out of 5.0 by Great value for money I stayed here with my husband a two sons for two nights. Absolutely great value for money immaculate rooms staff really friendly breakfast fab. Only down fall was the sofa bed wasn't very comfortable but the main bed was great. Would def reccomend and stay again. October 7, 2014
Rated 2.0 out of 5.0 by Service Katastrophe! Sehr schlechter Service für eine Geschäftsreise! Können keine Rechnung vernünftig Ausstellen, oder stellen Flasche Zimmer in Rechnung! Geht garnicht! Zimmer sonst perfekt! October 6, 2014
Rated 5.0 out of 5.0 by Great hotel Once we found the place (note to not use postcode on sat nav!!) it was great to be met with a friendly receptionist who advised us all we needed to know including the best time for breakfast. The room was great, comfy, modern. Great size TV. Nice sofa. Lovely bathroom The only thing that I would mention is the breakfast, though a great amount of choice, was not the best on the fried side. Eggs were too salty and were clearly not fresh and there was 2 v v v large plates of sausages yet no bacon. The choice of others was amazing. Would def return and not by way of the Sat Nav!! October 1, 2014
Rated 4.0 out of 5.0 by whipsnade break Great place to stay for a trip to whipsnade park. Many thanks to Michelle at breakfast time for her very helpful information. Only let down for me was no bath! September 26, 2014
Rated 2.0 out of 5.0 by Blocked Shower Drainage - Remote not Working I stayed at this hotel in the past and it was always good. However, on this occasion I haven't enjoyed my stay as much as I had difficulties having a shower due to drainage blockages and TV remote didn't work so had to stand up and operate the volume and TV manually. September 25, 2014
Rated 5.0 out of 5.0 by Excellent staff, service and accomodation Very helpful and polite staff with excellent customer service. Went out of way to help and would recommend highly for business or leisure. September 25, 2014
Rated 2.0 out of 5.0 by extreme uncomfortable bed and sofa bed Some of your staff were great esp. young lady in restaurant at breakfast on second day . It was extremely busy we know but my wife asked one member of staff if there were any more bread rolls she said I will see she came back and stated would just be a moment 15 mins later more arrived. We have stayed at this hotel many times before since it was built with no problems . We visit our son and his family who live near Boreham Wood Elstree and actually chose to stay in Dunstable rather than Holiday inn or other well known brands who have hotels in that area. This stay has been by far the worst experience in a Holiday Inn Express . The guest sofa bed was like sleeping on a corrugated roof you could feel the springs right through the mattress. Unlike Arnie WE will not be back. September 25, 2014
Rated 5.0 out of 5.0 by großes Bett die Hotels sind schön und das Personal sehr freundlich, nur sind die Matratzen fürchterlich. Man kullert in der Mitte zusammen und wenn sich der Partner umdreht springt man wie auf einer Luftmatratze mit. Dieses ist aber auch das einzige Manko. September 24, 2014
Rated 4.0 out of 5.0 by Comfortable and new The only thing that lets this (all) holiday inn express down are the really poor , cheap quality ,breakfasts , I'd rather pay for decent quality rather than the free ones on offer ,as to be honest the holiday inn group isn't exactly the cheapest hotel group around . September 19, 2014
Rated 5.0 out of 5.0 by exactly what a HIE should be friendly service, room was fine. Sadly HIE still don't seem to be able to serve bacon but the breakfast was ready early and piping hot, the bar friendly in the evening and the room dark, quiet and well appointed bathroom. what else could you want in this style of hotel. September 18, 2014
Rated 5.0 out of 5.0 by Excellent staff I booked 2 rooms for 1 night for my sportsman. Many thanks for Lenna from the reception. This lady made warm and helpful atmosphere. A professional staff is always a best business card of all services. September 17, 2014
Rated 4.0 out of 5.0 by breakfast The hotel is actually very good. My only criticism is the breakfast. Its just seems cheap with regards to the rest of the hotel. September 17, 2014
Rated 3.0 out of 5.0 by Good hotel , Booked this hotel as seemed good value for money . Also it was a good location for where we were going, the following morning ,for our sons England hockey trial at Merchant Taylor School . Reception staff were very polite and the hotel was very clean .Rooms were a good size & again very clean . Sadly we did have a problem with the horrendous ,corridor fire door . We had unpacked and were all ready to relax ,after a long journey .We lay in bed & every time somebody came though the door it screeched open & slammed shut ,we thought it would be ok after a while as people would be in bed .How wrong were we ,10.30pm a family decided to let their children ,use the corridor & door as a play ground . Sadly it didn't stop there 4.00 am we were all woken ,by people in the corridor shouting & laughing followed by the lovely screeching & banging door .We had to leave early the next day & as somebody else was complaining about the noise ,we didn't have time to tell the staff . We are due to return next weekend ,to the hockey competition ,but sadly this has put us off returning . ( room 312 ) September 17, 2014
Rated 5.0 out of 5.0 by Great service Very helpful staff. Very clean and quiet hotel. Would definitly use again. We were leaving extra early and the receptionist organised that the hot breakfast buffet be e available for us, this was greatly appreciated. September 14, 2014
Rated 5.0 out of 5.0 by excellent service and very friendly The hotel was easy to find, the rooms were a good size and very clean. The staff were very friendly and helpful and the food lovely. Had an excellent nights sleep. Would definitely stay here again. September 11, 2014
Rated 5.0 out of 5.0 by Clean, and comfy The hotel is easily found in a decent location if coming from London. Everything about the hotel was clean, and the service was good - Breakfast was a bit manic, as everyone decided to turn up at the same time - but all choices were still available September 10, 2014
Rated 4.0 out of 5.0 by really nice hotel Really nice clean hitel, quiet, clean, staff very good. September 9, 2014
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