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Rated 4.3 out of 5 by 333 reviewers.
Rated 5.0 out of 5.0 by Friendly Service and Spotless Accommodation Just can't fault HIE Dunstable. The staff were really friendly and helpful, the facilities were excellent, the room was spotlessly clean and comfortable and the bathroom was large, modern and looked like it had never been used! July 29, 2014
Rated 4.0 out of 5.0 by Very Good Hotel Very clean hotel. It is very new. The staff are friendly and there's plenty of parking. The choice of food in the evening is very limited. Breakfast is included and includes sausage and scrambled egg as well as toast and cereals. It can get busy and the service slows down at busy periods but overall this is a very good hotel and the rooms and sleep quality are very good. July 28, 2014
Rated 5.0 out of 5.0 Nice modern hotel Really nice modern hotel, rooms were quiet, clean and comfortable, internet access was free (however they blocked access to GMAIL). July 26, 2014
Rated 1.0 out of 5.0 by Just don't I frequently have to travel with business and stay often in various hotels so I think I can fairly describe this hotel as shocking. I was given a room on the first floor - everything at first appeared to be clean, new and tidy. At 5 o clock in the morning however, I realised my room was above the kitchen as the kitchen extractor fans were switched on which made my room impossibly noisy and definintely not helpful for trying to get back to sleep again once I'd been woken up. The bathroom, I'm a man with short hair, so I know that the long hairs on the walls of the shower and on the floor were definitely not mine. Breakfast - this must be the worst choice of food I've ever seen at a breakfast - simply forgettable and off very poor quality. I complained as I checked out only to be told that the next time I stayed I would be given a quiet room - my reply was that all rooms should be quiet and clean! No further compensation was offered despite being told that she would speak to management and call me later. I did not receive any further calls. July 25, 2014
Rated 5.0 out of 5.0 by Fantastic Relaxing Excellent friendly . nice staff. Very good rooms. We will be back again July 25, 2014
Rated 5.0 out of 5.0 by Exceptional value for money This is the 3rd stay at this property and won't be the last. The rooms are immaculate and well equipped. During the recent heatwave, the excellent air conditioning was very welcoming. The staff are always helpful and courteous. July 23, 2014
Rated 3.0 out of 5.0 by New Hotel Interesting the hotel was so new I had no furniture. July 20, 2014
Rated 5.0 out of 5.0 by Great value hotel with lovely outlook. It was nice to arrive and stay at such a nice new hotel and we feel we got great value. Drinks were a little more expensive than we expected but it was our first night in UK and found prices were on par with other UK hotels. July 20, 2014
Rated 5.0 out of 5.0 by Clean, comfortable modern Lovely room with great bathroom. Clean, modern hotel with good food and service. July 18, 2014
Rated 4.0 out of 5.0 by As expected Service as one would expect. Room a nice size for 4 people. Breakfast could be better. July 17, 2014
Rated 5.0 out of 5.0 by good service good nights sleep ,good service breakfast ok,well postioned July 16, 2014
Rated 5.0 out of 5.0 by relaxing hotel after a gruelling journey This Holiday Inn Express restored us after our hot journey south from East Anglia and was the ideal stopover en route to the south coast. The staff were very helpful, friendly and made us and our little dog most welcome. We felt 'special' because we were there. We can recommend this hotel to anyone Thank you July 15, 2014
Rated 5.0 out of 5.0 by Restful stay A comfortable place to stay after a long day's festival going. Lovely clean room, polite staff. Good breakfast. July 13, 2014
Rated 5.0 out of 5.0 by Great accessible room Have stayed at this hotel on many occasions but needed an accessible room after recently breaking my ankle. Room was perfect for a wheelchair user. Staff were friendly and so very helpful. Limited options for healthy eating. July 11, 2014
Rated 5.0 out of 5.0 by Dunstable Stay Comfortable and quiet..... zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz.......... Fine place to crash out.. July 9, 2014
Rated 5.0 out of 5.0 by one night stay We chose this hotel for its closeness to Luton Airport and the Motorway. We were not disappointed. The facilities were excellent. And would have no hesitation in booking this hotel again. Or recommending it to friends. July 7, 2014
Rated 5.0 out of 5.0 Great stay and very helpful staff Spent 2 nights here for my son's wedding in Dunstable. The staff were very helpful , getting directions to the wedding venues,, making sure the wedding party were all looked after. The room was lovely, very clean, everything we needed. I am it sure how comfortable the main bed was as my grandson slept in the bug bed with my husband and was sent to the sofa bed, which was very comfortable! The breakfast choices were lovely and we were even offered vege sausages ad we don't eat pork. Would definitely recommend and will stay there again. July 1, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Dunstable We were very satisfied with our stay in this hotel. All the facilities were in excellent order and the staff were extremely helpful and pleasant. July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and a restful stay The hotel was easy to find and had good parking facilities. The room was very clean with a spacious bathroom. We had a good nights sleep and it was nice to have a hot/buffet breakfast the next morning. We will certainly stay here again in the future. July 1, 2014
Rated 5.0 out of 5.0 by Excellent hotel and very friendly staff We stayed here for 2 nights on vacation whilst visiting Whipsnade Zoo and Woburn Safari Park. We couldn't fault it. All of the staff were very friendly, most helpful and also happy which cannot always be said for hotel staff. The food and bar were both excellent with sufficient choice for all tastes. Thank you for making our stay an enjoyable one. June 29, 2014
Rated 4.0 out of 5.0 by Visit to warner bros Initially booked with superbreak as an overnight stay after harry potter I decided that my freind and myself deserved a n extension so booked night before ! Easy booking with Stuart but room was more expensive then room breakfast and attraction with superbreak !! Little mix up on arrival speedily sorted out by Stuart with courtesy and attention ! Too what was requested with twin bed facilities ! Room airy clean with fantastic shower complete with gels soaps etc !!! Very comfy beds and free view tv ! Plus of course wi-fi Breakfast next morning was a surprise very well presented and a very good choice ,self service was also a boon ! but my friend was disappointed no bacon !! On returning from our visit to harry potter we decided to have a relaxing snack of crisps and coke cola horrified to discover the packet eaten by my pregnant friend was a month out of date !! I returned it to the desk to be met with strange looks not really the right response ! Going up to the room for a little rest we had already decided to go out for dinner !!! The card won't open the door !! Back down and again not right response ! Breakfast next morning was same excellent standard and 11am checkout was brilliant ! On checkout out again Stuart asked if we had eaten in hotel because I had inquired evening before and was very apologetic when our story was relayed to him and then we were thanked for fetching it to the attention of the hotel ! June 29, 2014
Rated 4.0 out of 5.0 by cheapness of motel would stay more often if some nights were not very expensive June 26, 2014
Rated 4.0 out of 5.0 by Good value for money if you need to be in the area The hotel is very conveniently located for Whipsnade Zoo, and offers excellent value for money. The room facilities are good and clean, but the noise from the corridor can sometimes be quite prominent. The breakfast experience is rather hectic though. June 25, 2014
Rated 5.0 out of 5.0 by Great hotel Would just like to see bacon on the breakfast menu June 25, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express - top class customer service I regularly stay at the IHX. Had stayed at other hotels in region before staying here and found the customer service very poor and accommodation standard and tired, not a patch on this place. The team who run this hotel are simply fabulous, Robert, Victoria, Mitchell, Jo, Lenka, Gosia and Louise are the reason I love staying here, they go out of their way to make my stay enjoyable nothing is too much. Whilst the menu may be limited, remember this is standard with IHX hotel, not had a bad meal here. Other than that this is a great place to be based, surrounded by some great walks and plenty of hills with spectacular views. Rooms are still like new, and good sizes too, desks in every room so I can work too. You won't be disappointed if you stay here, plent of colleagues stay here now on my recommendation and we all agree great place and value for money too. June 25, 2014
Rated 5.0 out of 5.0 by Excellent staff The gentleman on duty when I arrived was more than helpful, particularly when I couldn't make the electricity work and he brought me complimentary coffee as he sorted the kettle. Relaxed and helpful attitude - put me at ease. June 24, 2014
Rated 5.0 out of 5.0 by Excellent Best ever experience. Very friendly happy staff. Just a nice place to relax and unwind. June 20, 2014
Rated 5.0 out of 5.0 by Superb room, pants breakfast. loved our room as it looked brand spanking new. Bathroom gorgeous, lovely lighting. Disappointed with breakfast. No bacon, mushrooms or hash browns and i really fancied that. Never mind though. Would definitely stay there again and would happily stay for a week. June 18, 2014
Rated 5.0 out of 5.0 by A great example of what a Holiday Inn Express should be I stay here fairly regularly when working in Luton. The location is ideal, only a 10-15 minute drive from Luton, but not under the flight path into LTN, so no early morning aircraft noise. The windows are well insulated so I get no noise from the A5 either, which was a concern when I saw the location. There's also some stunning views from the top of the hill just a few minutes' walk away, which is also a good place to go running. The hotel is really well maintained and always very clean; the rooms still look brand new. Free wi-fi throughout is useful for work or social use in the evenings, although a few useful applications are blocked which is a bit frustrating (IMAP for some email providers, SIP for Facetime video and VPN), but can't really grumble for free. A decent size TV with a full range of Freeview channels is useful, and much better that the antiquated analogue hotel systems used in some other (supposedly) premium hotel chains! Food and beer quality is OK, can't really say much better than that, and having tried pretty much everything on the menu, I am looking forward to that changing which is apparently "soon". Let's not lose sight of the fact that this is a budget/business hotel, so we don't expect fine dining, and I've never had a bad meal. The worst thing about this hotel is the coffee, I did hear someone say a new machine was on its way - that can't come soon enough. Breakfast is usual HIX fare, and some days it looks unappealing, but that doesn't really vary across the brand, it is what it is ("free"). Staff are always cheerful, helpful and friendly, which goes a long way. June 18, 2014
Rated 4.0 out of 5.0 by weekend break good value for weekend break to visit friends in the area. a little bit out of town but walkable June 18, 2014
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